Rebel Internet Reviews 613

It's so good to find an easy to setup and manage service like this. Not being tied into a yearly subscription is a load of my mind, been with them for ages now, glad that they offer monthly payment op... See more

Despite the initial router not working and the first Open Reach engineer leaving me with a non.functioning internet… Justice, a very dedicated lady at Rebel WiFi, stuck with me over 3 days to sort ou... See more

Really impressed so far, delivery of kit was really speedy and set up was very easy. Have had unbroken Internet throughout the whole house which I have always struggled with living in an old stone hou... See more

They're honestly the best internet service provider. Don't overthink it or cheap out, just go with Rebel. I'm located in Bristol and had flawless connection for months, also their customer service doe... See more

Made the switch to Rebel and haven’t regretted it. Great value for money and fantastic customer service by a human being….. They sorted out my issue really fast and kept the communication channels... See more

Wifi that works! And very well at that. I live in an area where wifi choice is very limited, and often quite expensive. Despite Rebel being a little more than your budget options, it is well worth... See more

Rebel, have been amazing. They’re always available when needed and the service is always professional and kind. As a service provider they’re consistent and I have no complaints at all. Great internet... See more

Rebel are very helpful in getting you up and running with fast replies to emails and basically very good customer service. Openreach didn't make things easy in taking 4 attempts to install the new lin... See more

Great reach, can be some improvements in the password changing for router online. Since it’s horrible to have someone in the house because always afraid that they look at serial numbers and access you... See more

Just had installation and no internet. sent email but no immediate reply so rang support number. Within 10 minutes response from Engineer with detailed instructions. Within 10 minutes from then all... See more

For no monthly price difference, switching from a legacy provider to Rebel was seemless and simple. Unplug the previous DSL Internet WiFi Router and plug in the new powerful Rebel Router and that’s al... See more

Internet is constantly up, great bandwidth too. Had issue with the internet installation guy not turning up but that's OpenReach's fault not Rebel. Albeit Rebel offered a full month service free as... See more

Great, very responsive Internet providers, with a catchy left-field name, who are perfect if you want a no-strings, month-by-month contract. After a year's service, I'll be moving to a more permanent... See more

The customer service is excellent, not only did my issue get resolved but I also got answers to some very technical questions I had about the set up Thank you Justice for the brilliant help and suppo... See more

I've had an amazing experience with Rebel, from the moment of purchase to this day. The customer service has been prompt, very helpful and have answered my queries + helped resolve issues with my rout... See more

This review is 5 stars thanks to Dhivya at customer support. I had problems with with my installation, open reach needed to do work on the street to connect my service which was taking along time. Dhi... See more

I didn’t know what to expect as I’d been let down by a larger company on several occasions. The engineer came within the time slot and got me connected within 30 minutes of his arrival I’m now conn... See more

Josie at Rebel helped a lot as Openreach struggled to find my apartment so they helped in getting Openreach to provide the phone number of the engineer so we could guide them to the apartment. The int... See more

There is always someone on the support line available for you to answer your questions. Very friendly and knowledgeable. Reliable internet speed. I would suggest to anyone it’s much better than those... See more

Excellent customer service, answered every question promptly and personally. The team there-specifically Gary- have been so kind and clear when I've needed to be in touch with them, cannot ask for bet... See more

Dhivya supported me during an outage that was impacting on my ability to work from home. She reviewed my set up in the background and called me back with simple instructions that had me back up and... See more

Our router died unexpectedly overnight. The customer service team was quick to respond and arranged for support. Dhivya, our tech costumer support , was incredibly responsive via both email and phone.... See more

I had great customer service from Dhivya who sorted out an issue I had where my property had no open reach box but she managed to get an engineer in the next day to install it for free. The WiFi is wo... See more

Excellent customer service. You can actually speak to a human! I have been with Rebel internet for 6 months now, and I only remembered that because my Amazon gift voucher came through yesterday (I had... See more

While I have had issues with my line initially and this only being down to the old line to my home they have been incredibly reliable and impeccable with the customer service. Often responding withi... See more

3 weeks in and having come from BT, a customer for 3 years I had endless hardware and internet issues with them. Poor service, paying over the odds for very low and unpredicatble speeds and constantl... See more

Absolutely Love Rebel Internet! The service is fantastic - never had any issues with buffering or maintenance etc. I love that everything is managed within the app - So easy! The support team @... See more

There was a slight miscommunication between us at some point, bound to happen when 4 students move into their first house together, however as soon as we contacted rebel, we got a reply from dhivya, n... See more

Their customer service is second to none. They answer the phone straight away, no half an hour waiting to get through, then they sorted my query straight away without any issues at all. The staff are... See more

Had a bit of trouble getting connected at first but Kevin was really helpful over the phone and by email. They were going to send an engineer the next day but I couldn’t be in, so he arranged a Satur... See more

I recently opted for Rebel Internet services and was pleasantly surprised to receive the router the very next day after placing my order. Although Openreach confirmed that my broadband was active,... See more

This company totally put my existing provider to shame. They took care of everything after placing the order. The speed I now have is better than previously. The customer service is particularly very... See more

Easy to arrange via website, no problems with setup due to clear instructions. Good for area with very bad 4g and mobile signal so needing short term wifi. Works well for work laptop, netflix etc and... See more

Customer service was very helpful 🙂 Dhivya help me sort out this issue And try to solve problems out quick.

Recently switched internet providers to this company. The changeover was complicated because my existing provider was determined not to let me go. I was determined not to get stuck into another extens... See more

The best internet provider hands down, their service is impeccable! I almost became a customer but my landlord refused any installations to the house so had to cancel with a big regret. However, u... See more

When I had issues with my Openreach box, I got in touch with the team and they got back to me straight away. I spoke with Ayanna from Rebel HQ. It was great to be able to talk to a real person a... See more

Very smooth installation and set up. I was almost a little suspicious at how smooth! No issues to date. Is Rebel a little more expensive than the major providers? Yes. Is it more reliable (in my exper... See more

Very pleased with Rebel. when we moved over to rebel we asked were they able to send us a phone incase are phones did not work through the internet. They sent us a phone with the router. We had to buy... See more

Updated 19/10/2025 I discovered Rebel Internet about a year ago after a frustrating time moving to one of the large ISP's and then finding it was extremely difficult to contact anyone to act... See more

My initial impression was not good when customer service agent refuse to listen to my reason that how them delaying the installation is affecting me but later when I went to cancel my connection, I... See more

Although we had a couple of start up issues, the customer service representative at Rebel, Justice was very supportive, kind and persistent in sorting out my problem. Much appreciated and internet wor... See more

The customer service getting our service online after a few problems was really great! Justice was in contact with us all the time trying her best to help and was also just super funny :) thank you ag... See more

Had an easy experience, fast help when a simple problem arose, Josie was really helpful and my internet is now all set up!

The support was ok but they're hardwear isn't very good and it's incredibly difficult to get it set up an app that doesn't work properly but when it does work it's great

Rebel were absolutely brilliant, especially given that BT, the company I switched from, made the transition so difficult

Dhivya at Rebel internet provided amazing customer service from start to finish, friendly, informative and professional I really couldn’t fault the service at all.

[Edit: changed my review from two stars to 4 stars, send posting my review rebel Internet have got in touch and seem to hopefully have resolved the issue that I’ve been facing. That’s hope the... See more