AnuragM Was great and patiently led me through some simple tests - we identified it was the booster causing the issue and he led me through some steps to fix it. Brilliant. He also asked if there was... See more
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Full fibre speeds and the best customer service you've ever had. We're on a mission to make broadband simple, for good. We’re as fed up with broadband as you are, with its terrible service, complex deals and sky-high prices. Fancy switching broadband for the very last time?
Milford House, Pynes Hill, EX2 5AZ, Exeter, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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Kiran sorted my internet out and was very professional and polite and now my internet is fantastic.
Excellent service by *MJ*, fast, on point, very helpful.
Krian was very helpful and supportive was able to resolve my issue with speed and with competence.
Sj was great on fone great service thankyou
Tasmia was helpful in our cancellation process. We're moving house so she explained what would happen next and confirmed there is nothing more we need to do. Very reassuring.
Great provider, and customer service. Aaliya was very kind and helpful today.
I am happy with the support i received from Samson - Customer Service Adviser with Cuckoo Broadband with the £50 credit on to my account. Thanks.
Aniket was so patient with me and understanding. They searched for my problem and helped me sort it out definitely a 10/10
Yashika at Cuckoo was amazing helping with my billing query. Many thanks!!!!
Sam done everything that I ask him to
Aloto and Rick were very helpful and sorted the problem. very polite and understood my problem. hopefully now sorted
Vipol my contact, was very professional in his dealing with me and he was very polite at all times while he dealt with my requests. I informed him that the router package had been returned and was received at the return address he gave me on 5 November 2026 at 9.38.
All Im all very good service.
Helpful and informative, KJ was great and efficient
I needed to sort out a few personal details with cuckoo and Sam was great he sorted everything I wanted sorting and more. Thank you Sam
Kiran was very helpful in resolving my broadband speed issue. Great customer service
Great service from MJ- she was very helpful and professional in her approach and has passed my issue to the technical team. She was very thorough and asked lots of questions to help establish exactly what the fault was with my Internet connection.
I spent some time talking with Tushar concerning my broadband connection. Tushar was extremely helpful and understood my situation, he then offered alternative solutions for me to consider. All in all I felt that he had gone the extra mile to assist me.
Very quick call answer by Kiran.
Listened to my issue re broadband speed not matching my plan. Immediately proposed router upgrade with immediate dispatch.
Let’s hope this works. Very happy with excellent customer service.
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