Caroline

Ordered 4 vertical blinds, using the Fasttrack service. Blinds ordered on the Sunday delivered on Wednesday. Very happy with the quality and price. Unfortunately I miss cut the bottom chain. I called 247 Blinds Spoke to a customer service advisor, who confirmed, she would send replacement chain. Thank you 247 Blinds for a great service.

Appalling service. I am a landlord, in Oct 2020, I arranged for a gas meter to be fitted at the property as I intending to upgrade the property to gas central heating. The meter was installed and the billing imformation remained the same (in the name of tenant). On 3rd March I received an e-mail to say the bill was ready and today I received another email to say the bill is overdue. Concerned the tenants electricity could be disconnected I called E.on waited over 60 minutes for my call to be answered, whilst waiting I did receive a text message to say press 1 to pay the overdue bill. When I spoke to the advisor and asked why I received the e-mail she could offer no explanation, she didn't seem to understand the problem or that the bill should be in the tenants name (as it has been for the last 10 years) and not in my name. The problem I hope has been resloved. In my opinion the advisor needs further training.

Thank you for the response. When I initial had the meter installed I was advised to call E.ON once the gas central heating was installed and the fitter had made the connect to the meter. The central heating has not been installed, so why send a bill for gas that was not used.

Unfortunately some of our doors and panels had started to peeled on some of the edges, fortunately we were within the guarantee period. I contacted kdw and spoke to advisor who asked for photos. An e-mail was sent, sadly it took several calls and e-mail, when we were then advised a warranty claim can take up to 30 days, why I don't know. Often you hear companies do not fulfill their warranty/guarantee cover.
The good news for us was kdw did arrange replacement doors and panels. Thank you kdw.

Ordered a sample on Tuesday, delivered on Thursday by Dpd well packaged. Given the cost of a sample, its definitely worth ordering a sample to confirm the tile is what you expected, colour, design, etc. Thank you tm.

Really pleased with my medium Cowhide purse I purchased. Great alternative to a small handbag, can easily fit my mobile, glasses and a bank card into the purse. Great price and as described. Thank you CC.

How can this be a recommended service provider for the NHS. I had previously used PA mainly for repeat prescriptions. About 3 weeks ago I tried to login into my account and had an error message 'in correct password'. Tried to reset the password to no avail, contacted Technical support via e-mail, they responded and offer several options as to what may be wrong, i.e. my browsers, incorrect mobile number. After lots of e-mail's, I was still unable to login into my account and was advised to delete the account. I have now deleted the account and contacted my surgery who kindly supplied me with a new account ID and web details of 15 other service providers. I will definitely be checking the reviews on Trust pilot.

Very happy with the service from Anna and the team at SMH, very good value for money and with the option of the 'add on's'. Communication with potential buyers and my self was first class. No pressure sales, just a great service. Thank you SMH

Previously used this company and left a positive review on TP. On 15th March ordered 4 items all in stock and delivery day confirmed for 18th March. One item delivered on 17th & 18th and two items delivered on 19th. Recieved one e-mail 're the order and deliveries on 17th confirming, two items would be delivered on 19th between 7am and 6pm. Prices are competitive but, I would not recommend H&P unless you are happy for your order to arrive 'when ever', The company previously trade as Pioneer Bathrooms. All H&P do is take your order and 'farm' the order out to another company or companies.

Recently purchased a pair of leather boots from the Taunton store, the staff were very friendly and the price was good. Unfortunately when I wore the boots, after a few hours I noticed one of the boots had a fault with the leather. I took the boots back to the store, I was offered a refund or exchange. I chose to have an exchange, I had a choice to have the boots delivered to my home address or to the store, I chose to have the delivery to the store. Within 3 working days the boots were ready for collection, I hope these boots will be ok as they are so comfortable, I am normally a size 8, but the size 7 is fine,

Once again, poor service. Just got home parcel left outside in the rain. Clearly Hermes drivers have no sense. The only reason any busines would Hermes is they must be really, really cheap.

Just in case Hermes do care, the tracking number is: 32650962.

Previously my orders have been ready for collection within a week. On 25th October, I placed my order, on 30th I received an e-mail to say my order should be with me shortly. I can not believe how long it is taking for my order to be delivered to the store. Not impressed.

Just got home, parcel from Hermes left on front door step, where ever one walking along the road could see. The parcel could of been left in a less obvious place. Maybe the Hermes delivery staff aren't paid to think or they don't give a damn. Would I use this company if I wanted a parcel to be delivered, would I heck.

I have used Zalando several times, I have found the prices competitive, deliveries within time frame and returns hassle free. I did see today there is a back log for dealing with returns, but given free delivery and returns this is no big deal.

Happy with my Salar Solid Powerhold Leggings, I do have a high waist so the bottoms do sit on my hips, but stay up when I am jogging. The fabric is nice and feels tight on my legs, they are a good length and have washed well. Happy with the price I paid as I got them on intro offer. But what was disappointing was the VIP membership, were money was debited from my account. I called Fabletics and the problem was resolved.

Great service. Hughes offered the best price, I could choose the delivery day/date, the day before the delivery I received a text confirming a 2 hour time slot. On the morning of the delivery I received another text confirming the time slot. I paid extra to gave the appliance unpacked and the old one taken away. The men who did this did it with care. If I need another electrical item, I will definitely look at Hughes.

Arrow XL was first class. Recieved a text on the morning of the delivery confirming a 2 hour time slot, with a link which enable my delivery to be tracked. Both men were, polite and carefull when bring the fridge/freezer into the house.

So far, so good. I emailed my enquiry, Kenneth responded within five minutes with the details of the part I needed to order. This was first class service. Fingers crossed my parts arrive, there are no problems and I need to re visit my review.
My order arrived within the time frame and was exactly what I ordered. Yes I would use UK Whitegoods again.

Recently purchased a toilet from HAP, very pleased with the service. The customer service rep I spoke to was very helpful and polite. I was advised delivery would be 3-5 days. The toilet was well packaged and delivered on the 2nd day. I received a call from Ideal an hour before the delivery. The delivery man was very polite and happily waited whilst I inspected the toilet.
It was really refreshing to deal with a company who delivered a first class service. Thank you HAP.

Really happy with the service, no calls or emails for sale add ons. I did opt for the Tenancy agreement, which I was think was great value. The rent was in my bank account within 10 days. The tenant has the knowledge the deposit is registered. I would use OpenRent again.

I ordered two vanity units end Dec '17 from the Olympia range. When installed, we used the basin not all the water drained away water the water 'pooled' at the front of the basin. On closer inspection we noticed the front corner was 75mm deep and the other corners were 70mm deep. My partner called Soak and replacement basins were sent. On arrival the same problem was identified. Again Soak was called, my partner explained it was likely to be a batch problem. We were ensured a supervisor would personally check the basins before despatching . The saga continued we received two broken basins, after receiving the sixth basin and having the identifying the same problem we asked for a refund. A refund was agreed and we did receive the refund. Regardless, we had to dispose of six basins, two toilets and two vanity units, my partner had to un-install the units and install new units. The Customer service at Soak is appalling, one advisor even advised that water pooling in a basin was normal!!!! Really.