Aquiss Limited Reviews 357

Been with Aquiss 3 years now on their 900/115 residential plan. I am so pleased with the service, I have just recontracted for another 12 months. This means I can take advantage of their new custom... See more

Have been a very happy customer for just under a year now. Experiencing great speeds, and friendly, prompt customer service. Had an issue when I first got setup, which was a configuration issue with m... See more

I've been an Aquiss customer for a good while now and cannot fault anything about the company. So friendly and helpful when I joined, helping me set up a router.(tech newby here) Always great communic... See more

Switched to Aquiss with CityFibre earlier in the year and absolutely cannot fault them. From placing the order I was up and running within a week and that included getting the CityFibre guys out to ru... See more

We've been using Aquiss for a few years at our parish hall. Service has been perfect. Tech Support helped me locate the problem when we had an issue (our problem, not theirs). No hesitation in recomme... See more

I have been an Aquiss Customer for 5 years and find them very reliable and always helpful on the phone. Their pricing structure is very clear and doesn't increase every 6 months. They are not the chea... See more

Migrated me away from Vodafone on CityFibre on the date they said. There was no push for shipping me any unwanted devices, they just gave me the technical specs and the link came up once I configure... See more

Words cannot adequately describe the level of customer service we have had from Aquiss. At the end of the day an internet connection is an internet connection - what matters from a service provider is... See more

Network wise they're fine, low latency and decent reliability. Only a couple of small niggles which would give me pause to move back again. 1. If you leave mid-month, they refuse to issue an accur... See more

I’ve been an Aquiss customer for year a year now and have worked with almost every telecoms company in the UK through my career in IT, connectivity and data centres. The team at Aquiss are t... See more

I've been using Aquiss for broadband for around 5 months and it's been faultless. I've also just moved some web and email hosting to Aquiss and it's going really well. Martin is prompt and helpful... See more

Is your current ISP driving you mad, infuriating to contact and almost impossible to get a helpful, relevant reply? Then I strongly recommend Aquiss. Don't get tied down with an inflexible m... See more

Thanks to Martin, my wait time was shortened probably by weeks. I initially signed up for TalkTalk but they signed me up for something they cannot provide when street has the FTTP infrastructure and b... See more

Firstly the fantastic prices and short term contracts were the reason I contacted Aquiss. However the customer service I received was 5 star and really sold me on the switch. Been with Aquiss about... See more

I found out about Aquiss via an Openreach letter that informed us of some of the available ISPs. We had to submit a form in order to find out if they really were able to serve our new flat. Response w... See more

Before I went with Aquiss I had several long discussions with Martin about different service levels and choosing equipment. He always had plenty of time and provided advice willingly. Since choosing... See more

Recently moved house and found out that I inherited a weird fully wired internet with no provision for wireless connectivity. Really glad that I went with Aquiss who managed to sort out this odd confi... See more

I moved to Aquiss in April from a CityFibre Vodafone connection and I’m glad I chose Aquiss. After a few initial teething issues which Martin smoothed out personally, I’m absolutely delighted wit... See more

The service I've had, over the past couple of years, has been so reliable that I have never had to call customer services/tech support lol. However, I did chat on the phone when I set the account up &... See more

Aquiss rescued me after my line was stolen and my previous ISP was implicated. They sorted out a new physical line and connection in 10 days, as the new owners (a major UK ISP wholesale divisio... See more

Nearly 9months into 12 month contract and no problems whatsoever. Easy to set up with tplink router,not had to contact them about any issues. Might seem a bit expensive for some but you get what you... See more

I joined Aquiss a few days ago, I am so delighted with their service. I was having great difficulties with the previous company. Moving to Aquiss the issues were instantly resolved.

I have been using Aquiss for several years now on different properties. Again today I have instructed them on a new phone line and BB. Easy to use, UK based, UK staff and today the MD himself was a... See more

I have a small company in a village location that finally got proper broadband. I first of all called BT but was told they couldn't help because we aren't going to put our landline phones through them... See more

I have used a number of ISPs from BT on down over the years; and for service, technical support and advice Aquiss beats the rest hands down. They are prepared to take time and discuss issues and don't... See more

A customer for many years and will never change. First class service, backup and very competititve prices. Forget all the big players, the best service always comes from a more personal smaller size... See more

I have been an Aquiss FTTP customer for over 3 years. During this time, my connection has been stable and fast save for one 7 day period when BT Wholesale placed an erroneous cease on my line f... See more

Been with them since September. Installation of the FTTP went very smoothly, with great communication from Aquiss. The service since then has been very reliable, but the only occasion I needed to get... See more

I've been with this ISP for three years, and overall, the internet connection has been reliable. I was generally impressed with how quickly and professionally they responded to support tickets. Now... See more

Outstanding customer service. If I had knew that my street had FTTP installed years ago would have switched then - have put up with terrible service and ever increasing bills for years with another pr... See more

I needed an alternative ISP to BT for our village hall. Aquiss were extremely helpful during the enquiry phase, and helped me with the setup. Since then I have had one or two technical questions, and... See more

I've been with Aquiss for many years now and have always been really happy with them. The customer service is impeccable - 'Oldschool' customer service values - I have always (over 15 years) dealt wit... See more

I've been with Aquiss for 2 years now, on the highest Cityfibre packages. The initial setup was smooth painless and they did exactly what they said they would do. The couple of times i've had issues... See more

Great service. Been with them for a number of years without problems. When one does happen ring and the phone is answered quickly and understanding solving the problem, and getting you back up and run... See more

I have been with aquiss since the days of dial-up internet (ask your dad if you've never heard of that), and now have FTTP. I could save a little by going elsewhere but for me, Aquiss offers t... See more

Having recently transitioned from Yayzi to Aquiss through OTS, I must say that my experience with Yayzi was quite challenging. It was a relief to be able to speak with someone directly on the phon... See more

Over a year now that I chose Aquiss for full-fibre broadband and couldn’t be more impressed. From signup to setup, the process was smooth and transparent—with clear communication from Martin, the... See more

Really great service from the customer service team, and they are based in the UK. No loss is service ever and reasonable joining offers

This has been an efficient service, from the start . Excellent communication and support. I have had no problems with my broadband . Its been very reliable.

A fantastic service. God-tier technical nous and a real personal touch. My connection is as fast as can be, totally stable, and includes all the features I want with none of the fluff. Pricing i... See more

I was with Virgin for years as they were the only one who supplied full fibre in our area. Then when BT Openreach installed their full fibre I had the chance to switch. Whilst I was with Virgin the... See more

Switched from BT, it was slightly pricier but it's worth the extra. When I phone support it's straight through and usually speak with Martin who is very helpful. He is very knowledgable and doesn't as... See more

Had this broadband in my property now for about 3 months not had any major issues just the occasional drop out which only lasts a few seconds this could be down to my router but not too sure to be... See more

Simply fantastic. I signed up to Aquiss wanting to get away from a mainstream ISP and Martin had my swapped over the very next day. Absolutely no issues with the transfer, PPPOE details sent in an e... See more

Been with Acquiss for a year and have had zero issues with the service. The customer service has been exceptionally, far exceeding expectations, with messages responded to very quickly. Makes a huge... See more

I moved to Aquiss from the frankly awful vodafone earlier this year. The customer experience received from Aquiss is absolutely spot on. The main plus point is that tickets are handled quickly... See more