Terrible service
I drove to my daughters to recieve a parcel for Delivery 20th July.....Sat for the stated hour in her house to receive a text..."sorry we missed you, we will try to deliver again tomorrow". NO body arrived that day, knocked on the front door , left a card or pulled up in a van.
Next day drive back to my daughters for second delivery (10 mile return).... Sat with both doors open to the Road for the obligatory hour, again the hour expired followed by the rather annoying text repeat "sorry we missed you"
Not a single DPD van entered the street during this hour "slot"
Now a chat line saying you cant collect from the depot 12 miles away and Delivery will now be next Monday. Usually a good service, but this fiasco has changed my vision of them somewhat.
Another Update 24/7/23
Another promised delivery between 0915 and 1015.
Seated in the doorway just 20ft from the road up comes DPD delvery van to the junction I step outside and it turns right and disappears up the hill. And the obligatory Sorry we missed you pops up later......Utter shambles or theft of the Parcel??
21 July 2023
Unprompted review