IR

IR

United Kingdom

Reviews

Review of Evri


Rated 1 out of 5 stars

No matter how many times I contact this…

No matter how many times I contact this company regarding late or missing orders, I either get no response or I get a scripted AI excuse. They claim they will phone you back, and have never done so.
I recently waited over 2 weeks for a parcel they claimed they couldn’t find. I cancelled the item with the company I bought it from, and Evri had not told them they couldn’t find it. Coincidentally the very next day Evri sent me an email to say the parcel was now on its way back to the company.
Absolutely terrible company, offering a service they are unfit to deliver on

1 April 2026

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of Sense Aroma

Review of Northern Parrots


Rated 5 out of 5 stars

A fantastic site to get virtually…

A fantastic site to get virtually anything you would need for your pet bird. Prices are good and delivery is quick

17 April 2026

Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something.

Review of Currys

Review of Nordic Spirit UK


Rated 5 out of 5 stars

It was very easy to order

It was very easy to order, I also got a free sample pack as promised. Delivery was quick.
The Berry flavour was good. But unfortunately I didn’t like the burning sensation I got in my mouth.
However, I think that is a personal issue, not an issue with the product.
Perlz are a great idea if you don’t experience side effects, and they are definitely worth trying

27 April 2026

Review of Creation


Rated 5 out of 5 stars

Very straightforward and easy process

Very straightforward and easy process. A good choice of payment options with excellent interest free choices. I have bought a few things with interest free options, and there are no catches or hidden interest fees providing you stick to the terms!

4 May 2026

Reply from Creation

Hi

Thanks for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.
We will pass on your feedback to the retailer.
Please do not hesitate to contact us if you have any questions regarding the finance or require any assistance.

Kind regards
Stephen

Review of Debenhams


Rated 5 out of 5 stars

This drop leaf table is perfect for me

This drop leaf table is perfect for me, it has 2 drawers and a small cupboard with ample storage space.
It’s a great size too, fits neatly into the corner of my front room, where I can leave it opened out ready to use anytime

30 March 2026
Unprompted review

Reply from Debenhams

Hi,

Thank you for taking the time to leave us a review!

We’re so happy to hear that you had a great experience shopping with Debenhams. Your feedback is greatly appreciated, and we’ll continue working hard to bring you the best products and service.

We look forward to welcoming you back soon.

Thanks again for choosing Debenhams!

Rob

Review of PANDORA UK

Review of Beko UK

Review of DPD UK


Rated 5 out of 5 stars

Fantastic service

In my experience with delivery companies, DPD is by far the best available in the area I live . The drivers are always polite, respectful and helpful. You are kept up to date regarding your delivery, they send a msg when they’re on their way to you, with regular updates as they get nearer. Thus far every delivery has been within the one hour time frame. The app is great for information, it’s kept updated and is very reliable.
An all round fantastic service👍

21 December 2025

Review of Matalan


Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate, simple checkout process. Shipping was fast but unfortunately the courier company took way too long to deliver and didn’t keep me informed

6 December 2025

Review of John Lewis

Review of Wayfair UK


Rated 5 out of 5 stars

Great choice of goods

Great choice of goods, simple and quick process for shopping, checkout is very simple.
Despatch time is very good. Customer support is excellent

24 November 2025

Reply from Wayfair UK

We're happy to hear that you found a great selection of goods and that the shopping and checkout process was simple and quick. We appreciate you noting our dispatch times and customer support.

Wayfair UK

Review of Lookagain


Rated 4 out of 5 stars

I would have given 5 stars

I would have given 5 stars, however, the delivery company (Evri) is awful. It is a very simple and quick process to shop with Look again, stock availability , offers, check out options are all great. Despatch times and updates are great, until the goods are with the external delivery company, then it all goes downhill fast. I just wish there were options to choose a different delivery service

11 December 2025
Unprompted review

Review of DPD UK


Rated 5 out of 5 stars

Great service

As always DPD delivery was very efficient , and the courier was very polite and pleasant.

6 December 2025

Review of PANDORA UK

Review of John Lewis Money


Rated 5 out of 5 stars

Applying is quick and easy

Applying is quick and easy, as soon as you’re accepted you are given access to your card details to use immediately. The physical card was delivered very quickly.

22 November 2025

Reply from John Lewis Money

Thank you for your review. It's great to hear that the application process was quick and easy. We're pleased you were able to access your card details, and the physical card arrived promptly. ^Karen

Review of Creation


Rated 5 out of 5 stars

A quick and simple process

A quick and simple process, very useful to have

21 November 2025

Reply from Creation

Hi

Thanks for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.
Please do not hesitate to contact us if you have any questions or require any assistance.

Kind regards
Stephen

Review of PANDORA UK

Review of OnBuy.com


Rated 5 out of 5 stars

Good variety

Good variety, reasonable prices, very easy to navigate and check out. Also quick delivery

24 September 2025

Reply from OnBuy.com

Hello,

We appreciate your positive feedback! We're so happy you found a good variety at reasonable prices with easy navigation and quick delivery. Thanks for sharing!

Have a great day!
OnBuy Trustpilot Team