Purchased via Appliances Direct.Excellent service from them. Very good price for the Washer. Works very well and plenty of programmes. My only complaint is the Delay Timer which is different from a no... See more
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Company details
- #5 of 10 best companies in Wholesaler household appliances
- #101 of 137 best companies in Appliance shop
- #10 of 16 best companies in Electrical appliance wholesaler
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company
- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
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People also looked at
Replacement for my previous Beko dryer
Replacement for my previous Beko dryer. This one is much much quieter although I haven’t used it much as it’s summer. The only downside I have found so far is small items tend to clog up by the top of the filter and get stuck. On the whole a good quiet dryer.
Very good fridge freezer
We ordered a Beko CCFM4582W 54cm Frost Free Fridge Freezer in June 2026 as our previous Beko Fridge Freezer died in the heatwave after 15 years of service. We've now been using the new one for a month and are pleased with it overall, but we miss the ice cube tray shelf and drop-front top shelf that we had in the freezer section of the previous model. We were also slightly annoyed that the fridge only came with 3 shelves, despite it being configured for 4 shelves. Luckily we've been able to re-use one of the shelves from the old fridge! So we'd give it a score of 4.5 overall.
Fridge replacement
When our fridge freezer stopped working correctly, Beko and our appliance insurers worked together to get us another unit. Very pleased with the new one.
very quiet and nice inside lighting
Very happy with product
Trusted Beko
This is my 2nd Beko Fridge Freezer having enjoyed years and years with my first. I like a 50/50 it suits my lifestyle. Good competitive price. It is exactly as advertised. Arrived undamaged buying from ao.
Our appliance was installed by a local…
Our appliance was installed by a local man who we
have always dealt with ad whose work is beyond fault
Prompt delivery
Good products and both working well
Hob knob settings and ring positions…
Hob knob settings and ring positions not easy to see.
Oven takes longer to come up to temperature than our previous oven; grill can't be used with the door open.
Efficient company.
From ordering, paying, arranging delivery, taking delivery, removing the old one and placing the new one, everything went like clockwork.
Beko Fridge
Purchase of Beko under counter, frost free fridge was a direct replacement for a nine year old one that ‘died’. We also have the matching freezer and always choose Beko appliances for quality.
Nice machine easy to use
Nice machine easy to use . No issues so far. Does what I need efficiently . Good results.
Replaced an existing machine
Replaced an existing machine. Old one out. This one straight in. No messing about. Works just as well as last one did
Do not buy a Beko product!!
I bought a washer, it arrived faulty. Ages on calls. Video calls. Explaining the issues. Wait a week for engineer to come out and come to the same conclusion I had a week earlier on phone with CS. I have to wait another week for a return visit. Told to call and explain my situation to see if a priority fix can be made (i'm a wheelchair user that is housebound with no family or close friends to help & already without a machine for 3 weeks at this point) I call & am told a new washer would not be with me before the engineer visit so I have to wait. But I can make a claim for compensation on live chat. I use live chat, they pass me elsewhere. I then spend another 40 mins being passed around multiple departments & finally get through to concessions line. Told they will offer me £30 as a goodwill gesture if I wait for the repair & then call back to get the £30. I am left 2 weeks so far with a brand new washer that has been delivered faulty and i've paid full price, for what will be a refurbished machine. Why?? £30 wouldn't even cover my launderette fees if I could get to one! An absolute joke.
Curry delivery was excellent, beko dishwasher bad
Curry delivery was excellent, fitted new freestanding slimline dishwasher, connected it up, switched it on the dishwasher proceeded to blow the fuse in the isolation switch, and blew the trip in the supply to the kitchen, after checking all my electrics in the kitchen we found out the brand new beko dishwasher was faulty. It had to be taken out and returned, and we had to order another one and wait 5 more days.
Ordering
There is room for improvement ordered on my selected then informed it was being delivered on another date not convenient so got the new date I wanted . Then everything went smoothly.
Shocking customer service - avoid!
Absolutely appalling customer service. Our fridge freezer broke after just 7 months, and trying to get it repaired under warranty has been a nightmare.
Beko made us wait 5½ weeks without a working fridge freezer and it took 3 engineer visits to before it was finally repaired. This has all happened during temperatures of over 30°C, making the situation even more unacceptable.
The company has refused to replace the appliance, insisting it has to be repaired, despite the excessive delay and inconvenience. Being without a fridge freezer (an essential appliance) for that long is simply not acceptable, especially as its less than a year old.
To make matters worse, we lost the entire contents of our fridge freezer. Beko’s response was to offer a £30 voucher, which is nowhere near enough to cover the value of the food we lost through no fault of our own.
The experience also had a significant impact on my work. I was forced to work from home on three separate occasions to accommodate engineer visits, despite my employer requiring full-time attendance in the office.
I would strongly advise anyone considering this brand to look elsewhere. Based on my experience, I would avoid this Beko at all costs.
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