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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quality and design of the products, highlighting their efficiency and effectiveness. Many consumers find the appliances to be well-made and express satisfaction with their purchase, often noting that they would buy from Beko again. The user experience is generally positive, with people finding the machines easy to use and modern. Consumers also appreciate the delivery service, with many praising the professionalism, efficiency, and courtesy of the delivery personnel. The customer service is also well-regarded, with reviewers noting the friendliness and competence of the staff. A significant number of reviewers highlight the value for money, considering the price to be reasonable for the quality and features offered.

Based on these reviews

Rated 4 out of 5 stars
Verified

Purchased Beko dryer to replace a broken dryer. Engineer who tried to fix initial dryer recomended the Beko dryer for simplicity of use also saying they are easy to fix if things go wrong. So far so g... See more

Rated 4 out of 5 stars
Verified

The Tumble Dryer is Great, but customer service is atrocious.A part was missing and we were told it would be with us within the week.When nothing arrived i contacted them again and was told it was out... See more

Rated 4 out of 5 stars
Verified

it is a bit dificult to get the fast cycle ,you have to push two buttons at once and they are not always responsive ,you should have a separate option for fast cycle ,like the old beko i had .other th... See more

Rated 4 out of 5 stars
Verified

I recently bought a fridge and a stove. They are excellent. Each has one design flaw, but nothing major; just a bit irritating. The fridge door has to be as wide open as it will go before the veget... See more

Rated 5 out of 5 stars
Verified

Tardis-like freezer, as it has so much more space than our last freezer of a similar size. The bright interior light is a must in my opinion as it illuminates all areas. Very quiet. Light-weight so su... See more

Rated 5 out of 5 stars
Verified

Everything from start to finish was smooth and easy. The delivery person was efficient courteous and pleasant. He did his job of removing my old cooker, fitting the new and taking all wrapping etc. Th... See more

Rated 3 out of 5 stars
Verified

People who delivered my items coyld,nt havw bewn morw helpful and polite..however aftee 1sr use of washing machine i had too phonw up as washing machune was so noist,whuch for brand new wasgung machub... See more

Rated 5 out of 5 stars
Verified

Lovely fridge freezer quiet very good size, got to replace an old American fridge freezer and didn't loose too much space. Nice look in my kitchen fits in nicely. Would definitely recommend this appli... See more

Rated 3 out of 5 stars
Verified

I have hAd a pevious Beko Nd thone was more flexible as I had quick washes at 40 and 60 at 38 and 58 minutes this one only has the 30 degrees at 28 mins also find the controls to get the quicker... See more

Rated 5 out of 5 stars
Verified

We bought a Beko tumble dryer to replace the previous one we owned. We were introduced to the concept of a TD with a heat pump. We have found this to be a great improvement. It dries clothes as effici... See more

Rated 5 out of 5 stars
Verified

I chose this appliance as l already have several Beko products and am very satisfied with them. The washing machine exceeded my expectations, very quiet, energy efficient, and l love the fast 28 minut... See more

Rated 5 out of 5 stars
Verified

The Freezer compartment being larger meant we had loads of room for frozen food in a smaller width fridge/freezer which we had to have to fit space in new home. Considering our last fridge was a 70cm... See more

Rated 5 out of 5 stars
Verified

We are loving our new Beko fridge, bought to replace our old broken one- different brand. Chose due to larger inside volume for an under-counter larder fridge & cheapest cost. Loving the sturdy door &... See more

Rated 5 out of 5 stars
Verified

The Beko dishwasher does the job very well on Economy setting. First wash was on Intensive, and then I started using the Economy setting overnight and all is perfect and dry in the morning. (It is gr... See more

Rated 5 out of 5 stars
Verified

Very pleased with my new washing machine. More programmes to select from than my old machine (not Beko). Keeping an eye on electricity cost when running and so far really economical. Yes on the wh... See more

Rated 5 out of 5 stars
Verified

The washing machine I bought is really quiet, and it doesn't jump about the place when spinning, even at 1400rpm. The really short cycle gets most clothes perfectly clean. Couldn't be happier with it.... See more

Rated 5 out of 5 stars
Verified

We are loving our new Beko washing machine thank you. Delivery was very professional, we were soon using our new machine! The machine is easy to use and extremely quiet when spinning. Washing comes ou... See more

Rated 5 out of 5 stars
Verified

My last Beko fridge freezer lasted 17 years so I had no qualms in ordering another one . Very pleased with my new product too - Good interior useful design .

Rated 3 out of 5 stars
Verified

Ordered integrated washing machine and integrated dishwasher from John Lewis. The back legs of the dishwasher just wouldn't adjust (one stuck high and one low). Only just squeezed it under the worktop... See more

Rated 5 out of 5 stars
Verified

Had a beko before, only got rid of it because it was white and didn’t match the aesthetic in a new kitchen and regretted it ever since. Tried a different brand heat pump tumble dryer which was awful a... See more

Rated 5 out of 5 stars
Verified

Spacious drawers in freezer which is frost free plenty of storage in fridge though I would like another shelf as only 2 moveable shelves Very good value for money bought this to replace my Beko fri... See more

Rated 5 out of 5 stars
Verified

We've had a beko American fridge freezer for 13 years and it served us well no issues, but it finally gave up and we replaced it with same model. So far been working well. Hopefully lasts as well as t... See more

Rated 5 out of 5 stars
Verified

Purchased this to replace a small chest freezer , very pleased with it , able to locate freezer in the garage which is a bonus. Very quiet running and good to be able to see the temperature on the fro... See more

Rated 5 out of 5 stars
Verified

Service good not had chance to see how the fridge freezer is doing as UTR is in our new caravan not been to stay since Beko engineer came out

Rated 5 out of 5 stars
Verified

You asked for a review but didn't say for which product. Both my washing machine and dishwasher are good thankyou. Better than my previous ones.

Rated 4 out of 5 stars
Verified

Arrived as stated. I like the fluff catcher, but it is much cheaper to run than my previous Indesit tumble drier, but it does not get as hot as the Indesit. I have used it to dry the towels and my b... See more

Rated 3 out of 5 stars
Verified

I think an extra shelf would be useful it’s small easy to move if you need to. Wouldn’t suit a family but a nice little fridge if you’re short of space in your kitchen or single person

Rated 5 out of 5 stars
Verified

Easy to order. Excellent installation team who were very pleasant and efficient and took time to install the oven and show us the controls.. The album itself is very neat looking and works perfectly

Rated 5 out of 5 stars
Verified

I have reached the age where the washing machine functions make me happy lol! I love how i can use the quick wash with a choice of spin and temperature as my other machine didn’t do it. Even the littl... See more

Rated 5 out of 5 stars
Verified

My father purchased an American beco fridge with two huge freezer drawers just before he passed away and I now have the fridge. I had a very small fridge which was 130 W. And this beko is only 110 W... See more

Rated 5 out of 5 stars
Verified

Fantastic delighted with my new tall fridge it has so much space really pleased plus it’s a Beko and obviously is made of great quality highly recommend

Rated 5 out of 5 stars
Verified

I bought my new integrated fridge freezer when my previous Beko integrated fridge freezer failed after just 4 years. I trust this one will last a lot longer…. So far so good 🤞🏻

Rated 3 out of 5 stars
Verified

The actual oven and grill is great BUT there are two faults with the whole thing that needs the manufacturers attention. 1: The timer. The bleep on the timer is so low in volume that, if you have and... See more

Rated 5 out of 5 stars
Verified

I am happy with the mashine I find hard to get the fast bottom to work I keep reading the booklet but I have not the results I hoped maby you can me thankyou

Rated 4 out of 5 stars
Verified

Customer care was great they took action to arrange an engineer to come and look at the washing machine. And the engineer was good he fixed very quickly.

Rated 5 out of 5 stars
Verified

I now have 2 Beko appliances. I have found them to be well-made, efficient and effective. Customer service is friendly and competent. I would buy Beko again.

Rated 5 out of 5 stars
Verified

We purchased this from sonic and I collected it and installed it myself with no problems,it quiter ,spins faster,and as plenty of programs . The only negative is the sale was meant to include six mont... See more

Rated 5 out of 5 stars
Verified

Great customer service, delivery men was extremely helpful as my mother is 80years old and unto fit the item where the delivery men supported with this Thank you

Rated 5 out of 5 stars
Verified

Great washing machine very quiet very efficient even on a short wash down side rodent get my free washing pods

Rated 5 out of 5 stars
Verified

Very pleased with my machine, so easy to use, the panel is really great, nothing complicated. Thank you for producing a machine that is uncomplicated

Rated 5 out of 5 stars
Verified

The guys were very professional and made me, as a lone woman, feel safe and secure. The delivery was on time and the delivery and installation was complete within 15 minutes.

Rated 3 out of 5 stars
Verified

We bought this tumble drier as a replacement for our 'old' Beko drier. It isn't as good as the old one as it doesn't dry the items we load it with as quickly or as effectively.

Rated 5 out of 5 stars
Verified

I had to choose a new washing machine, so I choose a Beko. I've always found the make to be extremely excellent, and reliable. It's so quiet I can use it at night, the off peak times.

Rated 5 out of 5 stars
Verified

Recently bought a Beko Tumble dryer and a Washing machine, both are great. Just bought a Beko gas Cooker this week hope it's as good as the other items.

Rated 5 out of 5 stars
Verified

Choosing fridge from options was good due to clear descriptions and it was the best capacity in options, I also have a beko freezer which I am very happy with

Rated 5 out of 5 stars
Verified

The Beko information was easily available while deciding the model to order. Ordering was smooth, as to choosing delivery date. Delivery company were brilliant and so respectful and helpful, even le... See more

Rated 5 out of 5 stars
Verified

I like our new Beko cooker very much and love the way it looks if I had one small gripe the grill tray is a little awkward to use and gets hot because there is no handle. Apart from that very happy an... See more

Rated 5 out of 5 stars
Verified

I bought a new Beko CFG4501S fridge freezer after the old one stopped working for a few hours for the 1st time in 15 years. The old one was still working when I replaced it with the upgrade as a pre... See more

Rated 5 out of 5 stars

Beko have always been great with repairs and accidents through Domestic & General insurance If Beko could not source the parts quick enough like recently, they fully replaced my appliance and we... See more

Rated 5 out of 5 stars
Verified

I was ecstatic with beko , I bought a coffee machine that developed a fault after about 6 weeks and they just sent me out a brand new machine with no questions about did I want it repaired which is wh... See more

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Company details

  1. #6 of 10 best companies in Wholesaler household appliances
  2. #104 of 139 best companies in Appliance shop
  3. #10 of 17 best companies in Electrical appliance wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

38K reviews

5-star
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1-star

Replied to 17% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Good service

Delivery was very quick after ordering and the delivery people were very helping in siting the machine for us and, so far, it’s working well although it’s not being used so much as we’re having so many rainy days and I do like to dry my washing outside if possible as I don’t own a tumble drier! Hopefully the machine will be long lasting as my previous one was.

8 October 2025
Rated 3 out of 5 stars
Verified

Disappointed

Unfortunately I have been unable to get the Fast button to work, I also cannot get it to program a delayed start !!!
I have had Beko washing machines for years, never had any problems before.

13 October 2025
Rated 4 out of 5 stars
Verified

a good quiet efficient washing machine, with a few minor problems

a good quiet efficient washing machine. Only a couple of differences from our old beko machine.
1. the symbol next to some of the programme selections dial is not explained in the handbook.
2. why are the times for the main washing programmes so long?
3. explanations in handbook about setting fast wash could be clearer and simpler, and why cant all spin speeds be selected for every wash selection?

13 October 2025
Rated 5 out of 5 stars
Verified

This machine replaces an earlier model…

This machine replaces an earlier model which has given just under ten years, trouble free, continual use. l’m confident this new one will give equally good service. It takes a bit of effort to get the rear feet properly adjusted but worth the trouble for quiet, vibration free running. Has good range of programmes and dryer works well. All good, very happy(again!).

13 October 2025
Rated 1 out of 5 stars
Redirected

We bought a Beko freestanding cooker

We bought a Beko freestanding cooker, we have had it about a year with no problems , then the ignition button popped out of its holder into the cooker which you cannot access.
It is still under the Beko warranty so I phoned the number on the paperwork, I had all the relevant paperwork for the cooker handy.it took me almost 15mins to get through, where I tried to explain about the cooker, the call handler spoke very poor english and insisted in transfering my call, another 10 mins to get through to that department, when answered it was another bad english speaking call handler who did not understand what I was talking about and she spoke so fast I explained I could not understand her and to speak slower as I was 74 and hard of hearing, next thing I knew was I was transfered again, so after waiting another 10-15 miniutes I got an english speaking persoon who understood what I wanted , she wanted to transfer me again I said no , next thing yep you have guessed it onto Dept 4 . eventually when this one answered she sorted it out and booked me an engineer , but not for nearly a week.
BEKO your service department stinks, people in this country expect a modicum of English to be spoken by your call handlers. You have failed in this.

4 November 2025
Unprompted review
Rated 4 out of 5 stars
Verified

I am a fan of Beko

I am a fan of Beko, I have washing machine and fridge freezer, and left my Beko gas cooker behind when I moved to an all electric property.
My new dishwasher works very well, has great flexible space and a top tray for large knives, serving spoons etc . I gave it 4 stars, rather than 5 for two reasons. Firstly if I get the wrong programme I can only cancel it by switching the machine off. The cancel button only pauses the machine if it has started. Secondly I find that unless I use the highest temperature it doesn't clean everything every time! But I think I can live with that!

21 October 2025

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