The delivery person was great and delivered the package carefully. This was a book in a standard cardboard book envelope like Amazon use. My only issue is that at some point between the sender postin... See more
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Arrived on time . Not 5 stars as drives a bit fast . Better than the last one though, just dumping parcels anywhere including bins out for collection is not acceptable.
I've had parcels delivered in the past, which have been left outside, when I've stipulated that they are to be left in the porch or next door, BUT, it seems my message has finally got through, and dr... See more
There were 2 people at home at the time when the package was delivered. I wish the driver had rung the bell or knocked on the door, instead of throwing the package over the side gate. The package wa... See more
Company details
- #29 of 34 best companies in Logistics service
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
6m reviews
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Disgusting behaviour
Same as before shocking delivery. Parcel dropped in the main door and photo taken if someone else door.
22 July 2026
My delivery driver call about same time…
My delivery driver call about same time each delivery which is often and when he knows I will be home he puts it on doorstep and rings the bell he then turns van sees me pick up parcel then drives away the delivery is usually around quoted time frame. No hassle to me at all so very pleased with service.
Dorothy little
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Stolen parcel by Evri
Stolen parcel by Evri, perfect company if you loose your parcels
22 July 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Delivered on time and in person
19 July 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Parcel said was delivered 2 days ago…
Parcel said was delivered 2 days ago and hasn’t been delivered to my house, safe place or a neighbour so still waiting
23 July 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Good service as I was kept really well…
Good service as I was kept really well informed about my package and everything went smoothly. I know EVRi provide a cheaper service and hence take longer to deliver than others, but for the customer waiting that can be a bit frustrating (dependant on what they are waiting for!) I appreciate EVRi so much when I need to send a parcel as their rates are so reasonable! It is essential to have cheaper options for those on limited budgets so if we are the recipient of a EVRi parcel and sometimes get a bit frustrated by waiting a little longer, it is well worth it!
22 July 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Polite driver
Polite driver , delivered with care , within time slot given . 10/10 can’t ask for more 😎👍
29 July 2025
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
My parcel arrived in good condition
My parcel arrived in good condition, in time and in a safe place
22 July 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Excellent service
I always have an excellent service. Parcels are out safely in my porch. The man is always friendly.
20 July 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
My Chums parcel was delivered as expected.
My Chums parcel was delivered as expected all intact, and the delivery driver rang the front door bell to complete the process.
22 July 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
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