Deliveries from this company has always been excellent (except for weekend couriers). It is such a shame that their website doesn’t work now. I can neither send or return items as it is frozen. This m... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #33 of 38 best companies in Logistics service
About Evri
Written by the company
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
Replied to 83% of negative reviews
Typically replies within 24 hours
I am not satisfied with the delivery
I am not satisfied with the delivery. because lately, the package is left on the street, near the front door. any passerby can take the package and leave. and this is not the first time. my neighbors are also dissatisfied with the delivery. I believe that the package should be handed over to the recipient!!!
Ive bin waiting for a parcel ,they said…
Ive bin waiting for a parcel ,they said it was going to be delivered on Monday 27 Oct.
Its now Thursday 30 oct heard nothing.
The only thing i can get is a bot. Can not get to a human being at all. Disgusting customer service.
I bet after 10 mins of tgis going up,there will be a usual,we are so sorry ,we will get in touch usual reply from them.
Parcel arrived on time and the delivery…
Parcel arrived on time and the delivery guy always pleasant.
Iv had no problems with delivery from Evri
Iv had no problems with delivery from Evri, parcels always on time& courier when iv seen them are polite.
May use AI-assist with repliesRead more
Poor service lazy delivery driver
Most recent deliveries have been late and when eventually they did arrive the driver left them on the doorstep just knocked and walked off ( didn't bother to use ring door bell). The first time I was out ( after waiting in at the allotted time as specified) and a valuable package just left on the door step in a busy street luckily not stolen. Second time driver knocked and walked off again luckily I was in this time and when I opened the door he just drove off down the street and did the same lazy delivery to neighbor's.
Reply from Evri
terrible as hell
terrible as hell . Sent a perishable item for next day delivery. it arrived at this depot but they won't go and deliver it. C00HHA0597658288. Made all effort to reach the failure call evri and they won't even answer a follow up call.
Reply from Evri
How unprofessional your drivers are when delivered peoples package
First my parcel was not delivered to my door but left downstairs at entrance to my block of flat which ment my parcel was stolen so I do not have the item that I pay for. Secondly I have try to contact you through various ways and i have still not able to sorted it out. I have been of your wetsuit and seem a picture of my parcel being delivered there i said it was my parcel was delivered on 18 10 25.
Reply from Evri
Reply from Evri
Always polite and always has a smile to…
Always polite and always has a smile to share
Reply from Evri
Soulcrushing work
Evri was good and fine most times but still soul-crushing work I wouldn't wish on my worse enemy.
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