United Kingdom
Review of APCOA UK
I have to take my invalid wife to James Pagnett hospital on a regular appointment I first took my wife’s blue badge to reception and the lady told me your badge is registered so I thought that was it so every time I took my wife to hospital I thought I was ok for parking but I received a parking fine for £520 pounds disgusting what a company.
Review of YouGarden
My only complaint we were out and saw driver arrive on our security camera I did text the company that he worked for to leave it by side gate which is in the shade so had to rush back home and sure enough it was in full sun.
Reply from YouGarden
Hello,
We appreciate you sharing your experience. We are truly sorry our driver did not follow your instructions to leave the delivery by the side gate in the shade. We understand your frustration and the inconvenience this caused. We are reviewing our delivery protocols to prevent similar issues.
Kind regards,
YouGarden Customer Service
Review of InPost UK
I did text your company to say leave by side gate it’s on left hand side of property then your driver came up on my phone because we were out and he left it on the front porch right in the sunshine so we had to quickly drive home not happy
Reply from InPost UK
Thank you Kenneth for your feedback. We're sorry to hear about the delivery experience. We'll make sure to pass this on to our team for improvement. If you need further assistance, please contact us at help@inpost.co.uk.
Review of APC
A day late but got order driver didn’t hang about outside door my wife is an invalid it takes her time to get from one side of building to the street door.
Reply from APC
Hello, Kenneth
We are so pleased to hear you are happy with the service provided!
Luke
Customer.relations@apc-overnight.com
Review of John Lewis
I did get a MacBook Air computer from John leis and a manhattan box well pleased with everything but went back to store in Norwich to purchase a iPhone 17 badly let down on trying to purchase iPhone 17 .
Reply from John Lewis
Hi Kenneth, I'm sorry you felt let down when visiting us with the intention of buying an iPhone 17, especially after having a positive experience with your previous purchases. I hope you were able to share your concerns with a manager in Norwich. We take feedback seriously and are always looking at ways in which we can improve the service we provide to our customers. ^Sophie
Review of Appliances Direct
Very good company used them before that’s why we went back to them for our upright fridge freezer .
Reply from Appliances Direct
Hello,
Thank you for choosing Appliances Direct again for your recent purchase of an upright fridge freezer! We're delighted to hear that you've had a positive experience with us in the past. If you ever need any more appliances in the future, feel free to check out our other brands for a wide selection of products.
Best regards,
Lee
Review of Amazon
I purchased a handheld chain saw from Amazon for £125 I have misplaced oil filler cap for the oil chamber the chainsaw was made by stonecho I have been in touch with Amazon they can’t help me so I am left with a chainsaw I cannot use .
Review of Hive
Reply from Hive
Hi Kenneth,
Thanks for your review, and I’m really sorry to hear you’ve been having trouble with Hive going off.
To help us understand exactly what’s happening and offer the right support, it’s best to contact our team directly. We’d love to take a closer look at your setup and get things working reliably again—especially if you’re having to rely on Alexa as a workaround.
You can reach us across several platforms:
📱 WhatsApp: +44 7458 029132
☎️ Phone: https://www.hivehome.com/contact-us
📲 Social Media: Message us on Facebook or Twitter/X
Support Hours:
Monday to Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
We’re here to help and would love the chance to get this sorted for you.
Kind Regards ^LB
Review of TEMPUR® - UK
I was never able to find money for one of your mattresses but you had a special sale and I took advantage of it of the service only complaint it’s not thick enough but brilliant.
Review of Baxi UK
Reply from Baxi UK
We appreciate your feedback and are happy you were pleased with our service. Thank you for your review.
With regards,
Baxi Customer Service Team
Review of Humax
My aura freesat box stopped working all I could get was apps I could not get any live tv it wouldn’t turn of I got in touch with Humax the operator said move it to another tv which I did and ring me back and if still not working we will change it the second time I phoned was a women I told her all what I have written she said it could be remote but I said the box is not turning off or on she sent me a email with everything that I have already done I am really disappointed about not helping me I won’t be buying anything from Humax again.
Review of Evergreen Power UK Ltd
We had this installed nobody told me it would affect me getting a equity loan on my bungalow to help my wife’s hip operation we are still waiting 10 months now on nhs my advice don’t go in for it if you need a equity loan no company wants to know us for equity.
Review of Trustpilot
I have used your company a few times and found it very useful thanks
Reply from Trustpilot
Hi,
Thanks for your feedback! We’re so glad to hear that your experience was positive. Your review motivates us to keep improving. We look forward to assisting you in the future.
Best,
Said - Trustpilot.
Review of BJS Home Delivery
Reply from BJS Home Delivery
Good Morning,
I'm extremely happy to learn of your positive experience.
I thank you for taking the time to share this feedback.
Kind Regards,
Arisha,
BJS Home Delivery.
Review of ArrowXL by JP Home
Later than I was told started to worry that I wouldn’t get my item.
Reply from ArrowXL by JP Home
We understand your concern about the delay in receiving your item. We strive to provide timely delivery, and we apologise for any inconvenience this caused.
Review of Rattan Direct
Never bought before from you got my chairs and table well packed had a problem with one chair kept on email and after a couple of weeks it was sorted thanks from Kenneth Taylor SUFFOLK.
Reply from Rattan Direct
Hello Kenneth,
Thank you for your feedback! I appreciate you sharing your experience with us.
I'm glad to hear that your chairs and table arrived well packed, and I apologise for the inconvenience you faced with one of the chairs.
I'm pleased that our team was able to resolve the issue after your correspondence. Your patience during this process meant a lot to us. Should you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Kind Regards,
M.M
Review of Homebase
I purchased 15 let’s of dusty green masonry paint and needed another 5 ltrs to finish my bungalow and all I kept getting from Homebase Lowerstoft we can’t get it so I had to paint the rear of bungalow in a different colour and different brand what a let down by this company I even phoned crown paints .
Reply from Homebase
Hi Kenneth,
We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We can see that the colour is now available by order only and this can either be ordered by the store for delivery to the store or ordered on line for home delivery
Thanks,
Team Homebase
Review of Homebase
It was nice to have a home delivery saves messing about shopping.
Review of Rattan Direct
Very pleased with the garden furniture well packed a lot of care was taken in boxing up all good my only criticism one of the chairs looks like the raffia went wrong on the back one went under instead of over looks like a hole .
Review of AIT Home Delivery UK Ltd
Reply from AIT Home Delivery UK Ltd
Good morning,
Thank you for your review.
I am happy to hear that you have had a good delivery experience.
Here at Panther group, we welcome all feedback and would like to understand what we could have done better to achieve a 5-star rating?
Please feel free to contact us at complaints@panthergroup.co.uk with more feedback.
Kind regards.
- Teo and the Panther Team