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Trustpilot Reviews 

520,622
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 117,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently find the platform easy to use, making it simple to share their experiences and navigate reviews. Many people appreciate the valuable service provided, which helps them make informed purchasing decisions by offering genuine insights. The staff consistently receives praise for being friendly, informative, and providing excellent support that meets individual needs. Consumers rely on this platform to gain confidence in their choices and benefit from a well-constructed system for sharing opinions. Reviewers also highlight the platform's efficiency in providing access to diverse opinions, making knowledge more accessible for everyone.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to use and... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use for writing and... See more

Service

Consumers find service to be positive, with many expressing satisfaction with their purchases and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Customers had positive experiences with product, with many finding the platform helpful for making informed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whilst Trustpilot is great to give folks insight to experiences of places and others as a guideline. Have ever Trustpilot must make sure you have the name of the person leaving the review is correct.... See more

Rated 5 out of 5 stars

Trustpilot is the place to go if you want to learn more about a producer. This site is easy to use as I can also share my experiences on it effortlessly as well. I have become better at buying things... See more

Rated 5 out of 5 stars

Trustpilot is the first place I go when I want to see if a company is trustworthy before I buy. It is easy to scroll through the reviews, while it is also helpful to see the positive and negatives tog... See more

Rated 5 out of 5 stars

Trust pilot is a boon in today's world, especially if you are a trader. Recommendation: Do see all the reviews before buying any prop firm accounts and don't just see the star rating, as you'll get to... See more

Company replied


Company details

  1. Review site
  2. Media company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

521k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(520,622)

151,415 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wish I could choose "zero stars"

Wish I could choose "zero stars". Worst service ever. They force you to buy a paid subscription. It's always impossible to keep positive feedback, even when clients prove their collaboration with us by providing screenshots of chats and invoices. Won't recommend to ANY business.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Trustpilot has helped me a lot to not…

Trustpilot has helped me a lot to not get in trouble shopping online! Every time I find something that I like from a shop that I don't know, I check its trustpilot reviews and it makes my shopping experience completely stress free. Thank you so much Trustpilot for the service you give!

23 July 2026
Rated 1 out of 5 stars

Unhelpful customer service hiding behind stonewalling protocols

Someone left a review on our trustpilot page (which they automatically created) about another company. We complained using reason "Not Based on a Genuine Experience" when we should have used option "About a Different Business". Trustpilot won't take down the review. We are a small niche business with only a few high end clients and 1 bad review equates to around 20% of all Trustpilot reviews ever as we encourage our client to leave feedback elsewhere.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Tampering with Ratings

It's likely that Trust Pilot will take this down, but here goes.

I called out a large company for ableist behaviour (intentionally using strange contact hours and intentionally forcing me to interact with foreign support services instead of the local one hoping the stress and dysregulation it caused would force me to give up on legally mandated remedies). The company flagged the review, I edited it to comply with Trust Pilot's TOS, end of story right?

No, they flag it again as defamatory, I counter, Trust Pilot acknowledges it isn't via Email... then removes it anyway, and then proceeds to remove positive reviews I had made of other companies which could be deemed competitors to said company. One of which was an edit of a negative review I had made after the company reached out and fixed the issue... by commenting on the review and acknowledging the interaction with them was real.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome

Ease to make a review.

23 July 2026
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Reply from Trustpilot

We appreciate you taking the time to share your feedback with us. We are glad that the review process was easy for you.

Thank you - The Trustpilot Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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