Whilst Trustpilot is great to give folks insight to experiences of places and others as a guideline. Have ever Trustpilot must make sure you have the name of the person leaving the review is correct.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
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Company details
Trustpilot began in 2007
Written by the company
- with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
- Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York
Contact info
Pilestraede 58, 5th floor, 1112, Copenhagen K, Denmark
- https://help.trustpilot.com/s/contact-us
- trustpilot.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super presentation on how to scale up…
Super presentation on how to scale up one's business
Wish I could choose "zero stars"
Wish I could choose "zero stars". Worst service ever. They force you to buy a paid subscription. It's always impossible to keep positive feedback, even when clients prove their collaboration with us by providing screenshots of chats and invoices. Won't recommend to ANY business.
Real clients never can leave the…
Real clients never can leave the review. NEVERRRR
They ban small telehealth companies so…
They ban small telehealth companies so the big guys can get bigger.
VERY GOOD AND RECOMMENDED TO EVERYONE
Trustpilot has helped me a lot to not…
Trustpilot has helped me a lot to not get in trouble shopping online! Every time I find something that I like from a shop that I don't know, I check its trustpilot reviews and it makes my shopping experience completely stress free. Thank you so much Trustpilot for the service you give!
Easy - No Google account required
Easy, stable, able to edit and submit review as well as not being forced to have a Google account. I will recommend to businesses with whom I use regularly.
Unhelpful customer service hiding behind stonewalling protocols
Someone left a review on our trustpilot page (which they automatically created) about another company. We complained using reason "Not Based on a Genuine Experience" when we should have used option "About a Different Business". Trustpilot won't take down the review. We are a small niche business with only a few high end clients and 1 bad review equates to around 20% of all Trustpilot reviews ever as we encourage our client to leave feedback elsewhere.
This company can improve by stopping…
This company can improve by stopping trading and ripping people off, the only listen to what they want to hear and ignore most of your emails the company is a sham and shouldn't be aloud to advertise on fb or anywhere else
Tampering with Ratings
It's likely that Trust Pilot will take this down, but here goes.
I called out a large company for ableist behaviour (intentionally using strange contact hours and intentionally forcing me to interact with foreign support services instead of the local one hoping the stress and dysregulation it caused would force me to give up on legally mandated remedies). The company flagged the review, I edited it to comply with Trust Pilot's TOS, end of story right?
No, they flag it again as defamatory, I counter, Trust Pilot acknowledges it isn't via Email... then removes it anyway, and then proceeds to remove positive reviews I had made of other companies which could be deemed competitors to said company. One of which was an edit of a negative review I had made after the company reached out and fixed the issue... by commenting on the review and acknowledging the interaction with them was real.
Yes I got nice experience to attend the…
Yes I got nice experience to attend the interview and it is a good opportunity to me if got selected. And it is a good opportunity to people who needed the job and it will be helpful society also. Thanking you
My name is Fasasi Titilayo Funmilayo
My name is Fasasi Titilayo Funmilayo. I am a single mother of one kid. I live in Lagos state Nigeria. I am light in complexsion. I will abide to the rules and regulations of the country.
I will be glad if my application request is favourable considered sir.
Very good experience very satisfied!
May use AI-assist with repliesRead more
The Trustpilot Experience
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Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.