Normally good however the cyclamen I ordered last time were packed incorrectly. 3 boxes were packed correctly inside an outer box. 1 was packed on its side althoughclrarerly marked ‘this way up’. The... See more
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During spring we are at our very busiest and added to that – due to the number of people staying at home (and in their gardens!) currently – our order volumes and those of our courier are even higher than usual. Therefore, please allow 21 days for your order to arrive. If after that time you have still not received your items, please do email quoting Trust Pilot, including your order number and post code. Rest assured all items are in stock and our dedicated Nursery & Operations teams are working tirelessly to get them to customers as soon as they can.
United Kingdom
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Beautiful and easy to unpack !!! Comments from neighbours are a bonus 😀
I've ordered plants and flowers from YouGarden and have always been very pleased with my purchases. The plants have arrived well packaged and in lovely condition, and I've been very happy with the quality.
YouGarden has a wonderful selection of plants and flowers at reasonable prices. I really enjoy gardening and adding beautiful colours to my garden.
I've had a very positive experience with this company and wouldn't hesitate to order from them again. I would happily recommend YouGarden to other gardening enthusiasts.
Thank you, YouGarden! 🌷🌹
Delivery not arrived for second time your customer service was totally rude and obnoxious when I spoke to her the first time it didn't arrive! ask for a refund she was supposed to get back to me once she could sort the refund but didn't had an email from both yourself and the courier to say it would arrive today by 8 pm nothing has arrived. Your company is total shite as far as I'm concerned and I won't use you again.oh and I'd like a refund .
Always had good service and excellent plants in good condition 👍
YouGarden offers a seamless interface to select your choice of plants and place your order.
The plants are robust and healthy and the choice of plants and the discounts offered are excellent.
My first order here and I’m impressed. Plants were well packaged (much better than other companies!) and were in good order. Each was a quality plant with no dead leaves etc. Quick delivery.
Although the order was delivered on time and efficiently, I was disappointed with the plants that were delivered.
This was because the plants didn’t look the same as those shown in the magazine.
The plant heads were much rounder and pronounced in the magazine. As a novice gardener, I felt that having a plant which was shaped would be easier to maintain.
I’ve contacted customer service and have been told that I have to pay for postage.
I would not have purchased the plants if the picture in the magazine actually looked like the ones that were delivered to me.
My plants always arrive in good condition .
Good roots take very well after planting in my tubs .
Efficient dealing with order and delivery. Happy with my purchase Thank you
The plants received (Hanging Baskets) were nothing like the photo, or bay tree received, was nothing like the photo (Ball of lush green leaves), we received a stick, very disappointing. Last year the plants purchased, (Hanging baskets) were of great quality, and that's why I ordered from you again, but will not be ordering from you again.
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