J Parkers (Retail) Reviews 

31,696
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,133 reviews, reviewers had a great experience with this company. Customers consistently find their plants arrive well-packaged and in excellent condition, often healthy and ready to thrive. Many people frequently praise the quality of the plants, noting their robust root systems and successful growth. Reviewers also appreciate the company's proactive communication and prompt delivery, especially when managing orders during adverse weather. However, some customers also noted issues with plants arriving dead, dried out, or damaged during transit. Others received incorrect products or plants that were significantly smaller than expected. Delivery delays and problems with specific couriers were also mentioned by a few people, with some orders not arriving at all or taking much longer than anticipated.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers reporting positive experiences,... See more

Quality

People report ambiguous experiences with quality, with many customers praising the excellent condition and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising prompt delivery, good... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with their... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing satisfaction and stating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were not in the best condition dried out and yellowing leaves. They are slowly recovering. More attention to dampness during travel would work! A damp piece of kitchen towel around the root... See more

Company replied

Rated 4 out of 5 stars

It was OK the plants arrived very dried out not surprised in this weather. Time will tell next year how they survive; planted and getting lots of water. Delivery - well I just don't like Evri too man... See more

Company replied

Rated 4 out of 5 stars

Delivery took longer then expected.Rose bushes arrived almost dead but I have planted them anyway 1 rose bush has just started to produce shoots, I’ll await and see what happens with the other one.... See more

Company replied

Rated 4 out of 5 stars

In general my plans are always excellent ordered from you. However, the last lot of plants was dead on arrival and although they were replaced without any problems unfortunately the replacement was a... See more

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Garden centre

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.8

Great

TrustScore 4 out of 5

32k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(31,696)

2,106 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer Beware!

Ordered 60 mixed Gladioli bulbs (4x15 bulbs). Three of the four packets are all pink. Not even same pink/white as shown in the catalogue but a cheaper version. Of the remaining 15 there are two yellow and one deep pink (not as shown in catalogue). The suggestion from J Parkers is that those bulbs that are blind or did not flower are the mixed!!!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Good plants

Good plants, prompt delivery. Kept informed because Parkers delayed despatch until the worst of the heatwave had passed.

1 July 2026
Unprompted review
Rated 2 out of 5 stars

Ordered 2 Hydrangea White Prince plants…

Ordered 2 Hydrangea White Prince plants at a cost of £29.97 inc P&P (Order No. 23301701). Arrived in reasonable time and well packed, however, not impressed with the quality of the plants, very scraggly and sad looking, not good healthy examples at all. Popped into my local garden centre this morning and the similarly priced Hydrangea they have in stock are far supirior plants for a similar price when P&P is factored in.
Lesson learnt, won't be buying plants from J Parker again any time soon!!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Every year I purchase begonia plug…

Every year I purchase begonia plug plants and cannot thank you enough for the amazing quality and condition they are.

20 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Sheila

Thank you for taking the time to leave a 5* review for us today. We're really pleased that you are happy with our products!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

What's not to like

Had done my homework before ordering the sort of Hosta I required. They were packed beautifully with no movement to the plants enroute and after a short 'rest' have planted out. They look in top condition.
What's not to like.

13 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Bridget

Thank you for taking the time to leave a lovely review for us. I'm really pleased you are happy with our quality and service.

Kind regards
Trish

Rated 5 out of 5 stars

No complaints

I have no complaints re the product or the service. The order arrived within the specified time and in good condition. I am happy overall with the experience and would recommend the company.

24 June 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Mags

Thank you for your 5* review and recommendation!

Kind regards
Team J Parkers

Rated 4 out of 5 stars

Dwarf Zinnia seeds

Dwarf Zinnia seeds, pleased with my purchase. Thankyou

2 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

You're welcome Anthea and thank you for your review!

Kind regards
Team J Parkers

Rated 3 out of 5 stars

My Monada was very dry

My Monada was very dry, shrivelled leaves and the flowers brown. Disappointing. The plant was 5 days in getting from you to me in the very hot weather. Is Evri the best delivery service to use? Plant was deeply watered and I hope will recover with care.

10 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Hilary

Thank you for your review. Evri deliver over 97% of our parcels on time and without incident so I am sorry to learn of your disappointment with your delivery on this occasion. You are covered by our full guarantee so if your plant does fail to thrive please don't hesitate reaching out to our customer service team for help and advice.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Great Customer Service

I ordered several plants during May and all but one sprouted very quickly. I contacted Parkers regarding the failed plant, sent photos and they refunded the cost without question. I was very pleased with their response and also with the other thriving plants so would certainly use Parkers again in the future, Great customer service, highly recommended.

13 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Paul

Thank you for your 5* review and your recommendation!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

The plants came well packaged in a…

The plants came well packaged in a sturdy box Well watered with plastic around the pots
Really healthy Hostas now happily residing in pots on my patio
I would definitely order from here again
My Autumn catalogue arrived today so I will a nice browse..

10 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Monica

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Garden plants

The plants were packed well and looked healthy have planted them in the garden now await the flowers .

11 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Valerie

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Good service

Good service, plants arrived in excellent conditions, they are thriving after repotting, I’m very happy.
I would recommend them to all my family and friends.

8 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Linda

Thank you for your 5* review!

Kind regards
Team J Parkers

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