J Parkers (Retail) Reviews 

31,871
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,159 reviews, reviewers had a great experience with this company. Consumers frequently praise the secure packaging and prompt delivery service, noting that almost all items arrive in wonderful condition and are completely ready to thrive in their outdoor garden spaces. People consistently appreciate the helpful communication and wide range of healthy products available for their home gardens. Some reviewers were not happy with the overall plant quality, mentioning that several items arrived dead, extremely weak, or simply failed to grow properly. A few other people also felt that rough courier handling caused unnecessary physical damage to their parcels during delivery transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with experiences varying greatly depending on the order.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divergence in customer satisfaction. Many... See more

Delivery service

Consumers find delivery service to be ambiguous, experiencing both swift arrivals and significant delays.... See more

Order

Reviewers mention ambiguous feedback about order experiences, with opinions widely divided. Some consumers... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good dealings, plants were getting a little damaged as box ridiculously long and mildew or similar looking. I'd say sun and time that will sort itself. Could have been in a smaller box instead of plan... See more

Company replied

Rated 4 out of 5 stars

The clematis armandii I ordered was very reasonably priced and arrived safely. Although small it looks healthy and as they are vigorous I expect it will grow well. J Parkers delayed delivery because... See more

Company replied

Rated 4 out of 5 stars

A good range, good value and generally decent quality for the money. I've ordered a lot from JParkers. There has been a small number of dead or weary plants, but while not the best quality, it's g... See more

Company replied

Rated 4 out of 5 stars

Absolutely no issues with the plants and their quality. Excellent as always. I do have issues with the carrier though. They have absolutely No respect for live plants and probably are unable to read a... See more

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Garden centre

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.8

Great

TrustScore 4 out of 5

32k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(31,871)

2,055 reviews in the last 12 months

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Rated 5 out of 5 stars

I was kept up date with order status

I was kept up date with order status. There was a delay with Evri. I did call JParker and they said the plants should still be ok but if not, to let them know. Fortunately, the plants were fine. One was looking a little sad but I'm hoping it will be ok. The plants were very safely packaged and are good quality. I have since put another order in with them.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with the quality of my…

Really impressed with the quality of my plant and delivery. It arrived in excellent condition. I've never been disappointed everything I've bought in the past has been in very good condition and doing well in the garden.

22 August 2026
Unprompted review
Rated 1 out of 5 stars

Plants delayed by Evri for 9 days…

Plants delayed by Evri for 9 days during very high temperatures. Dead and dying on arrival. Previously Parker’s very helpful with such problems. Not so this time. Customer ‘service’ repeatedly sent generic response referring to terms and conditions of sale. I’ve placed very large orders with these people for years. Won’t do again.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Stress-free dealing J Parkers.

It is stress-free dealing with J Parkers at all times: orders, deliveries and customer service. I refer to August 2026, because during this month, I ordered a few items, but also fully I would apply this to all other occasions.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Healthy plants and good service

The plants I ordered arrived promptly in secure packaging. They all looked healthy and are doing well. I'm hoping they'll establish before winter and make lovely additions to my garden next summer. Thank you.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Really healthy plants arrived

Really healthy plants arrived. Great value.
All planted up now ( it took a while …..) and looking very good. There should be lots of colour in the planters soon to brighten up the Autumn and Winter days.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely healthy plants

Lovely healthy plants much larger than I expected, they already have new leaves growing. They were very well packaged with fast delivery, so would highly recommend.

20 August 2026
Unprompted review

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