Graham Charlton

Fantastic service as usual,Dealt with Katie and she was very professional and helpful.Took a long time to get through but I did have the option of a callback.
Thank you once again for a fantastic experience through customer service

After numerous complaints to head office regarding low standards of hygiene in their shops the poor practices continue.
Staff continue to handle dirty money at the till then use the same unwashed hands to handle the bread buns etc without washing.
I asked customer services why do they not use latex gloves or equivalent and thier response was the glove are not hygenic and the staff use serviettes!!!!
A visit to one store this week and staff were using blue latex gloves!!!!!
I was assured on previous conversations that the shops had been contacted and visited by area management to ensure the company policies were adhered to but unfortunately on 2 visits to 2 different outlets this week the low standards continue.
5☆ hygiene ratings? Not in my experiences

A fantastic company to deal with, very professional, friendly and helpful staff.
Would not go anywhere else when booking our holidays.

Biggest rip off out there, advertise 20% off all flights,check yesterday for a flight and with so called 20% off!!!! same price today,must take people for complete mugs.

Going downhill rapidly, no longer able to speak to people,no backup support.
Selling rates are ridiculously high,took money off me,should have received approx £10 ended up with £4.60.
That is me finished with this lot.

Never had problem with delivery,but,tracking system is never up dated,parcels show out for delivered long after it has been delivered

Excellent service as usual from the brilliant helpful staff,thanks again Richard for all your help in making our booking process so easy.

This company were my favorites for service and value,NOW,noway,prices are obscene,quoted £870 against £410 from competitor for same destination,1 day difference in dates.
How the hell can get justify that?
Our travel agent told me the amount of customers who are going elsewhere is frightening.
Sorry Jet2 you have lost another customer.

Cannot put a zero star rating,what a shame.
This company are crap full stop.
Parcel on tracker night before due delivery date showed "Dispatched" next day 9/1/26 showing the same.
Morning of 9th doorbell shows guy delivering parcel at approx 10.00am, all day still showing dispatched not "out for delivery" same evening at 20.00pm message to say delivery not possible today will now be 14/1/26.?????
What a bunch of clowns.
This happened with £900 worth of Garden furniture a few years back,ended up with 2 sets, thank you.

Disgusting company,Parcel to arrive today,wait in all day,no updates,then 21.00 email to say now due 14th Jan

Kensley was very helpful,gave good advice.

Every time i have priced and asked for an alert,prices are always different from airlines app price and never receive alerts on the chosen flights

Get a price,then offer discount and works out more,complete con.

Always very courteous and helpful staff

Excellent service & very courteous

Went to book, looked at remarks,found out they are housing immigrants so no way will i ever book there again,hopefully everyone has the same opinion.

Please stay clear of this company, they have had 2 attempts at laying my carpet correctly and they now inform me it is out of warranty and i would be charged for someone to attend.

Wrong item delivered was offered $2 refund on a $29 purchase.
No correspondance from site to try and resolve issue.
Was asked to contact them on live chat as it is available 24/7?
No it is not i keep getting message "try later"

Twice promised a call back still waiting,customer service used to be brilliant,now it is abysmal.