Easy and straight forward to use with regular flight updates on prices...however the prices stated was not the final price as lots of incremental charges when on the providers site increased the initi... See more
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Review summary
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Reviews shaping this summary
Skyscanner should let us know that Delta, Southwest and other airlines like them will have fluctuating prices. When I see a quote for (let's say) $415 I don't want to transfer to their site and then s... See more
You saved me hours of checking the different airline companies trying to find not only the best deal but the best flight times to suit me, providing the best 4 airlines to choose from made it all so... See more
I had no problems with Skyscanner, never do, but the agent Skyscanner recommended for me to book through gave a lot of problems, problems that cost me as i had to rebook and pay for a 2nd ticket for... See more
Company details
Written by the company
Skyscanner is the world's travel search site, saving you time and money by finding the best travel options wherever you want to go. We are free and unbiased - over 80 million travellers around the world trust us each month to help them find the best flights, hotels and car hire. Our secret is in our self-built technology and global reach, connecting you directly to everything the travel industry has to offer. Available online and through our popular app, we can help you find inspiration for your next trip as well as the best travel deals.
Written by the company
Contact info
United Kingdom
- www.skyscanner.net
4.4
Excellent
23k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy app to ise and found ne exactly…
Easy app to ise and found ne exactly tge flights u wanted
5 November 2026
Great for scanning a whole month of fares at once to find…
Great for scanning a whole month of fares at once to find the cheapest day to fly, saved me real money on a trip I was flexible on. Redirects to third party sites for booking which is sometimes a step too many.
29 October 2026
Unprompted review
Very reliable for booking all my…
Very reliable for booking all my travel. They have good prices and you can easily book and hold the prices you like
27 April 2026
I firstly like to thank Yuliia from
I firstly like to thank Yuliia from
Customer Care Service, for her professional and quick service from Kiss and fly She answers questions promptly and knows what she is doing. It was wonderful working with you and answer me straight away. Kind Regards Claire Liebenberg. I was a bit sceptical at first but she handled everything professional and sorted out the flights. Thank you again
5 October 2026
Unprompted review
Price was cheaper than expected
Price was cheaper than expected. Good that they inform you when prices drop or go up. The booking process was pretty smooth and will be using again in the future.
4 November 2026
Good app
Good app. Would be good if you could toggle a filter that gives flights out and back from the same London airport.
4 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Skyscanner deceives customers and partners with deceptive operators
Skyscanner recommends online travel agents like gotogate and flightnetwork and advises they have 4.5/5 ratings where trustpilot shows far lower ratings this is misleading and supports these misleading and deceptive online travel agents
Do not recommend I was just subject ot a bait and switch pricing for international flights it's wrong
3 November 2026
Unprompted review
Reply from Skyscanner
Hi there,
I'm sorry to hear about your experience with the flight prices shown on Skyscanner with Gotogate and Flightnetwork.
We'd really appreciate the opportunity to look into this further. Could you please contact our support team using the link below and share the flight details, including the departure and arrival airports, travel dates, flight times and airline name?
https://help.skyscanner.net/hc/en-gb/requests/new
With these details, our support team can investigate what happened.
I'm sorry again for your experience, and thank you for bringing this to our attention.
Kind regards,
Neil
I always use Skyscanner for overseas…
I always use Skyscanner for overseas flights., easy to book and great prices.
2 November 2026
the number of popups while trying to…
the number of popups while trying to get things done is oppressive... get them out of our face!!
Response to developer: visit your own website
3 November 2026
Unprompted review
Reply from Skyscanner
Hello Gaz,
Thank you for taking the time to share your feedback, and I'm sorry to hear that the pop-ups have been affecting your experience on Skyscanner.
We appreciate you bringing this to our attention. If you could share a few more details about the pop-ups you've encountered through the link below, our support team will be able to look into it and contact you to offer any assistance.
https://help.skyscanner.net/hc/en-gb/requests/new
Best regards,
Peishan - Skyscanner Support
Reply from Skyscanner
Hello Colby,
Thank you for your review, and we're sorry to hear about the experience that you had with the travel provider following a search on Skyscanner.
As a travel search engine, Skyscanner is a tool to help travellers plan their trips and find the best travel arrangements, but we do not take bookings or payments directly. As such, we have no visibility on your booking that you have booked with the travel provider.
That said, I'd like to understand more about your experience with the travel provider whom you have booked with.
I've sent you an email to understand this further - please check your inbox.
Kind regards,
Peishan - Skyscanner Support
I was able to find the best deal for my…
I was able to find the best deal for my trip to Bangkok on Skyscanner
2 November 2026
Excellent service
1 November 2026
Very helpful in securing a great flight…
Very helpful in securing a great flight at a good price. Booking was easy.
31 October 2026
Easy to check prices
1 November 2026
Very good service
29 April 2026
Been uding Skyscanner for years
Been uding Skyscanner for years. Always my #1 to go to.
1 November 2026
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