United Kingdom
Review of Harry's
Ease of adding to my regular subscription.
Speed of delivery and the email reminder about the regular delivery.
Reply from Harry's
We're so glad to hear you appreciate the ease of managing your subscription and our timely deliveries and reminders! Thank you for your positive feedback.
Review of Sgt. Prepper Shop
Products well priced and great quality.
However, delivery finally took over a week and I thought it was 48hrs when buying.
Review of ao.com
Review of Samsung UK
Samsung provided a really clear website, loads of detail. Ordering was really simple, as was payment.
So far so good. Delivery partner AIT - different story.
Arranged a delivery date, arranged family to come round and be in. Delivery window advised the night before - looking good.
Morning of delivery - failed! No reason, no contact, until we contacted them. Family not particularly happy.
Rearranged next day, had to be afternoon as family were busy in the morning. Night before delivery window notified as after 14:30. At 12 had a phone call - 30 minutes away. Informed quite bluntly that it would need to be well after 1 at the earliest. Loads of stress that was not needed. Samsung should decide if AIT are a worthwhile partner.
Delivery also stated 2 men and to remove fridge freezer doors for delivery - drivers would not remove doors and just struggled through the delivery.
Reply from Samsung UK
We appreciate you taking the time to share your experience of purchasing your fridge freezer through our website, Andrew.
We're pleased to hear that you found our website clear and informative, and that the ordering process and payment were straightforward.
However, we also appreciate that your experience with our delivery partner, AIT, was less positive. We understand that the changes to the delivery date and time caused inconvenience for your family and left you feeling disappointed. We're pleased that your appliance was delivered in the end, although we appreciate that it wasn't possible for the delivery team to remove the doors.
Your feedback is valuable, and we'll ensure it is shared with our courier and logistics partners as we continue to improve the reliability and quality of our delivery service.
In the meantime, we hope you're now able to make the most of your new fridge freezer, and we'd like to thank you for choosing Samsung. ^CL at Samsung Support
Review of Ludos Digital
Easy site to navigate.
True to advert, code arrived in a short time.
Code worked.
Second time using Ludos for XBox game pass. Easy and simple. Just what a parent wants.
Reply from Ludos Digital
Many thanks for your kind review. We are glad to hear about your positive experience with us. Looking forward to fulfilling your future orders ^^
Review of Yodel by InPost
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Landys Chemist
Great price. Well wrapped. Arrived well before the predicted date.
Would use again in the future.
Review of Ludos Digital
Quick simple transaction. Security checks are reassuring. Young gamer now very happy.
Reply from Ludos Digital
We are glad to hear about your positive experience with us and we hope to deal with you again in the near future ^^
Review of Modelsport
Prices are great. Good stock levels. Delivery was really quick. Email queries were answered as soon as they were open.
Now the truck - we love it. Quick agile and resilient. Really easy to use out of the box.
Great shop, great service.
Review of X8R Ltd
Fantastic company with some brilliant products that just meet your needs.
Used them before when I had a Land Rover. Now have a Renault Trafic.
Review of Howden Insurance
Van insurance sorted really quickly and simply. All done over the phone really efficiently. Took time to listen to the modifications we are planning.
Review of Peter Tyson
So easy to order. Competitive prices on Sonos items I ordered.
Sunday delivery-what a feature. Perfect for me.
All in all a great service and the sounds are great.
Reply from Peter Tyson
Thank you for taking the time to leave us feedback, Andrew! We're so pleased you had a great experience shopping with us. Thank you for choosing us and we hope you come back to us in the future!
Review of DPD UK
Review of DPD UK
Review of Overclockers UK
Easy to use website. Great information. Easy to order. Prompt delivery. Keen and competetive prices
Reply from Overclockers UK
Thanks for taking the time to leave us a review Andrew!
We can’t wait to see you back again soon
Review of X8R Ltd
Review of Box.co.uk
Great communication. Great price. Delivery within the time frame. What more can I say. Great
Reply from Box.co.uk
Hi, thank you for your kind feedback. We appreciate it
Review of Go.Compare
Easy to use. Remembers details from session to session and found me a much better price than Direct Line
Review of Toolstation
I selected Toolstation over Screwfix as they had one item I wanted, in stock, for collection.
Or so I thought. I also had a couple of items that were next working day, but as it was to be 2 days before I could collect, that was not a problem. Went to collect as informed by email, but when I arrived, the deciding item had been incorrectly listed on the website and was not available. Apparently the branch had tried to telephone, but as the call shows no caller id and no message was left, or another contact attempt made, I had no idea who had called.
I collected the other items and purchased the missing item from TP, at a greater cost.
When I got home I then found the next day items missing from the contents of the bag.
This resulted in wasting nearly an hour trying to find a direct contact number for the branch, then a text chat conversation, before the online agent agreed to send the missing items direct, next day. Still means I am a day behind on 2 parts of the job though, but I dont have another 60 mile round trip to factor in
Reply from Toolstation
Good Afternoon,
I am really sorry to hear of the issues you have experienced. Please contact us via email info@toolstation.com or via our webchat or social media channels and we would be happy to look into this issue further for you.
I am very sorry for any inconvenience caused.
Hopefully, we’ll hear from you soon.
Kind regards, Jazmin.
Review of AIT Home Delivery UK Ltd
Timing for the delivery was constantly updated during the day. Courteous phone call from the stop before and delivery was ahead of the predicted time. Both guys were really efficient, polite and careful. A pleasure to receive the delivery from.