The product is great, the service is efficient. The online site could be clearer about single orders and subscriptions. You just need to manage that as you order and check. I have one disappointing... See more
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5th floor, 101 Saint Martins Lane, WC2N 4AZ, London, United Kingdom
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Good product with a good delivery service , and updates.
Used for several years but changing or finessing my subscription order was complicated and several times I received items I did not require.
Reply from Harry's
Reply from Harry's
I have subscribed to Harry’s service for quite some time. The products arrive on time so no issue there. The issues I do have are;
I do t think their website is the easiest to navigate when you first see it. Took me a while to work out how to cancel, modify orders etc
I recently changed to the Harry’s Plus razor. Not convinced it’s any better than the previous in terms of shave and more expensive.
The Harry’s Plus handle has broken already - very poor quality.
Customer service - rubbish. I’ve emailed re the broken handle - zero response. In fact when I tried to make contact before on another issue I got the same - zero response.
It is for this reason I’ve now cancelled my subscription to all their products. If you can’t respond to customer emailed then don’t expect my business to come your way.
Don’t particularly like the rebrand either - the shower gels stood out with the different bottles now the whole range looks like some Superdrug in house brand.
Reply from Harry's
Great products at a fantastic price.
Delivery was very quick and order was easily amended prior to delivery.
The shaving foam is the best available and the blade quality second to none.
Never disappoints.
Reply from Harry's
Delivery was short of one item but resolved very quickly
Reply from Harry's
Great item. But on ordering i thought i was getting free blades. I've already got the orange razor which I got last year I'm sure there was free blades with it and I've ordered more for it. But I'll be using the blue one for my holidays. Great razors I've recommended them several times
Reply from Harry's
Reply from Harry's
Bought these razors as they were on offer and now see why. Poor quality and left with razor burns. I used Harry’s face wash which is a great product. But the razors are nowhere close to Gillette
Reply from Harry's
Consistency is key and this is always the case with the Harry’s plus blades and the shaving gel . Delivery is always very good and on time.
Reply from Harry's
Excellent products, well made and high quality. I've tried other products but always come back to Harry's .
Reply from Harry's
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