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Harry's Reviews 

24,039
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,306 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the exceptional quality of the products and the wonderfully smooth, comfortable shaves they consistently provide for everyday use. Consumers also deeply appreciate the highly reliable delivery service, noting that packages arrive promptly and make managing their personal grooming routine completely effortless. However, some customers also noted occasional issues with their orders, such as experiencing difficulties pausing subscriptions or receiving unexpected automated dispatches. A small group of reviewers also experienced delayed or missing postal deliveries alongside incorrect items, which required contacting customer support to arrange necessary replacements.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, reasonable prices, and... See more

Quality

People report positive experiences with quality, expressing satisfaction with the outstanding standard and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that parcels arrive promptly, on... See more

Service

Users describe positive interactions with service, highlighting reliable subscriptions, hassle-free ordering,... See more

Order

Consumers find order experiences to be mixed, with reviewers frequently praising prompt dispatches, standing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional and very on the ball with their delivery of those blades the price is amazing. The quality is better than anything you can buy in local supermarkets and I can’t understand why people... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Harrys.com! The whole process was smooth from start to finish. The products are high quality, reasonably priced, and arrived quickly. It's refreshing to deal with a company that... See more

Company replied

Rated 5 out of 5 stars

Bought as a starter set for teenage grandson. Easy to sort and usual great quality. Opted extra surprise gift fur £5 which may have a value over what paid but would not pick that again as better just... See more

Company replied

Rated 5 out of 5 stars

I like the subscription service, it neans that I always have fresh blades whenever I need them. I like the warning you get when you are about to despatch a regular order. This gives me a chance t... See more

Company replied


Company details

  1. Barber Supply Shop
  2. also in
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Toiletries Shop

About Harry's

Written by the company

Millions of people across the UK and beyond have trusted Harry's for high-quality grooming products at a fair price. Read what real customers have to say about their experience.

Harry's started in 2013 with a simple idea: great shaving products shouldn't cost a fortune. We thought there had to be a better way, so we set out to make high-quality razors and grooming products that are enjoyable to use, built to last and fairly priced.

What makes Harry's different starts in Germany, where we own the factory that makes our razor blades. Craftsmen, engineers and designers have been producing precision blades there since 1920. By owning every step of the process – from raw steel to your bathroom shelf – we can focus on quality at every stage, delivering a close, comfortable shave without the inflated price tag.

Whether you choose Harry's Plus, featuring an advanced pivoting system for our most comfortable shave yet, or our classic Harry's Original razor with five German-engineered blades, every product is designed to make your daily routine that little bit better.

SHOP SHAVE NOW

Shop Harry's shave range: the Harry's Plus and Harry's Original razors

And Harry's is about much more than shaving. Our growing grooming range includes Body Wash, Face Wash, Face Lotion and much more, all made with the same focus on quality, performance and value. Harry's Body Wash has become a customer favourite, with reviewers regularly praising its rich lather, long-lasting scent and great value.

SHOP BODY CARE (UK Only)

Shop Harry's Body Wash range, including Redwood, Solstice, Wildlands, Stone, Fig and Spring scents

You can shop Harry's online at gb.harrys.com and Amazon, or find us in Boots, Tesco, Superdrug, Sainsbury's, ASDA, Morrisons and Waitrose stores across the UK.

OUR SOCIAL MISSION

Read about Harry's social mission and our UK mental health partners: Shout, BLAM UK, Inside Out, akt, Celutions and CALM

We don't just care about helping you look good. We care about helping you feel good, too. That's why supporting men's mental health has always been an important part of what we do.

Suicide remains the biggest killer of men under 45 in the UK. That's why Harry's has donated more than $16 million to mental health organisations worldwide, helping almost 3 million men (and counting) access the support they need. In the UK, we're proud to partner with organisations including CALM, Shout, BLAM UK, Inside Out UK and akt, supporting everything from crisis services to therapy and community programmes.

If you've tried Harry's, we'd love to hear what you think. Your review helps other people shop with confidence and helps us keep improving. And if something isn't quite right, our customer support team will always do their best to make it right.

Contact details

Written by the company

UK
📧 ukhelp@harrys.com
DE
📧 hallo@harrys.com
US
📧help@harrys.com

Harry's Quality Guarantee

Return within 30 days for a full refund

Return within 30 days for a full refund
If you don't love it, return it within 30 days for a full refund - just contact us and we'll take care of you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

24k reviews

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4.4

All reviews

(24,039)

1,375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No reminders

Despite emailing Harry's previously I'm no longer getting a reminder that my delivery (and hence payment) is due.
This also means that I can't even consider adding any additional items.
Having said that deliveries are accurate and to my requested schedule. Packaging is also sensible and secure. Happy with the product quality.

31 October 2026
Rated 1 out of 5 stars

No notice of imminent delivery given

The new blade deliveries were coming through more quickly than I needed them - so I postponed my last blade delivery for 3 months - presumably the 3 months had elapsed and a further delivery just arrived - I now have tons more blades than I need. I would have preferred an email to say that another delivery was imminent - enabling me to postpone again. I may cancel my Harry's subscription as it's not working for me.

31 October 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery and great product.

29 October 2026
Harry's logo

Reply from Harry's

We are so pleased to hear that you found the ordering process simple, received your package quickly, and are delighted with the quality of your item. Thank you so much for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

This was the first time that i have…

This was the first time that i have ordered any of your products, and I must say I was very happy with the way you've dealt with the whole process from start to when my item reaches me. The razor is excellent very impressed.

31 October 2026
Harry's logo

Reply from Harry's

It is wonderful to hear that your first experience with us went so smoothly from start to finish. We are glad that you are pleased with the ordering process and that the razor has met your expectations. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service

31 October 2026
Harry's logo

Reply from Harry's

We really appreciate your kind words! Knowing you had a great experience means a lot to our team. Thanks for being part of the Harry's community!

Rated 1 out of 5 stars

no notification about shipment or…

no notification about shipment or payment

31 October 2026
Harry's logo

Reply from Harry's

Thank you for taking the time to share your experience, and we're really sorry to hear things didn't go as they should have. This isn't the standard we hold ourselves to and we'd very much like the opportunity to look into this properly. Please email us directly at ukhelp@harrys.com with your order details and we'll make this a priority

Rated 4 out of 5 stars

value and automatic reminder for new…

value and automatic reminder for new supply

31 October 2026
Harry's logo

Reply from Harry's

Thank you for the kind words and for leaving us a review! We're really pleased you had a positive experience. If there's ever anything we can do to make it a five-star one next time, please do let us know.

Rated 3 out of 5 stars

Usually I'm offered the chance to…

Usually I'm offered the chance to postpone my delivery to a later date, this time I wasn't so I've cancelled my subscription.

31 October 2026
Harry's logo

Reply from Harry's

Thank you for your feedback — we really do appreciate you sharing your honest experience. We're sorry things didn't fully meet your expectations on this occasion. We'd love to understand a bit more about what happened and see what we can do to improve things for you. Please feel free to get in touch with our team at ukhelp@harrys.com — we're here to help.

Rated 4 out of 5 stars

Had problems with my order

Had problems with my order but the customer service team sorted it very quickly after i contacted them via their chat line
Just a pity i could not speak to a real person when the problem occurred but very pleased with the final result

31 October 2026
Harry's logo

Reply from Harry's

Thank you for the kind words and for leaving us a review! We're really pleased you had a positive experience. If there's ever anything we can do to make it a five-star one next time, please do let us know.

Rated 5 out of 5 stars

Reliable

Reliable, responsive, value

31 October 2026
Harry's logo

Reply from Harry's

It's wonderful to hear you had such a great experience. Thank you for sharing your feedback—we'll be sure to pass your kind words on to the team.

Rated 3 out of 5 stars

I received an email saying I had a…

I received an email saying I had a delivery next year. Shortly after this another email saying it had been sent! With several emails this was sorted and I wasn't charged for them.

31 October 2026
Harry's logo

Reply from Harry's

Thank you for your feedback — we really do appreciate you sharing your honest experience. We're sorry things didn't fully meet your expectations on this occasion. We'd love to understand a bit more about what happened and see what we can do to improve things for you. Please feel free to get in touch with our team at ukhelp@harrys.com — we're here to help.

Rated 5 out of 5 stars

Always good products

Always good products, christmas present so not yet opened

31 October 2026
Harry's logo

Reply from Harry's

We are glad you enjoy our items. We hope your holiday gift brings much joy.

Rated 5 out of 5 stars

So easy to use

So easy to use. Does what it says!
That all you want from any company 👍

31 October 2026
Harry's logo

Reply from Harry's

We are pleased to hear that you found our product straightforward to use and that it met your expectations.

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