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Harry's Reviews 

23,225
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the speedy delivery service and find that the online ordering process is remarkably smooth, efficient, and straightforward. People are generally deeply impressed by the exceptional quality of the shave, noting that the modern razors provide a clean, comfortable, and very close experience. Some reviewers were not happy with the subscription model, mentioning ongoing difficulties in purchasing single items without dealing with unwanted promotional offers. A few consumers also noted occasional issues with the product design, stating that certain newer blades did not perform efficiently or caused unexpected skin irritation.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Many... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the close shave,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting speedy arrival times and... See more

Order

Consumers find order experiences to be mixed. While many reviewers highlight fast delivery, helpful customer... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication and fast delivery.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is great, the service is efficient. The online site could be clearer about single orders and subscriptions. You just need to manage that as you order and check. I have one disappointing... See more

Company replied

Rated 5 out of 5 stars

As Always shopping with Harry’s is always a great pleasure, I must admit I have been shopping with them for a while and I assume I shall be for quite sometime to come, unless I grow a Beard ( not goin... See more

Company replied

Rated 5 out of 5 stars

I like the new razor, and it's super convenient to get the blades through the post. It's also good to get reminders, so I can add to the order, say with the shaving foam, or miss out on a delivery if... See more

Company replied

Rated 5 out of 5 stars

This is the second shaver I have got from Harry’s, unfortunately I left my first one at accommodation when on a weekend break. Can’t fault these shavers, comfortable to use with the hinged head and th... See more

Company replied


Company details

  1. #18 of 21 best companies in Barber Supply Shop
  2. #33 of 44 best companies in Cosmetic Products Manufacturer
  3. #54 of 65 best companies in Cosmetics Industry
  4. #56 of 63 best companies in Toiletries Shop

About Harry's

Written by the company

Millions of people across the UK and beyond have trusted Harry's for high-quality grooming products at a fair price. Read what real customers have to say about their experience.

Harry's started in 2013 with a simple idea: great shaving products shouldn't cost a fortune. We thought there had to be a better way, so we set out to make high-quality razors and grooming products that are enjoyable to use, built to last and fairly priced.

What makes Harry's different starts in Germany, where we own the factory that makes our razor blades. Craftsmen, engineers and designers have been producing precision blades there since 1920. By owning every step of the process – from raw steel to your bathroom shelf – we can focus on quality at every stage, delivering a close, comfortable shave without the inflated price tag.

Whether you choose Harry's Plus, featuring an advanced pivoting system for our most comfortable shave yet, or our classic Harry's Original razor with five German-engineered blades, every product is designed to make your daily routine that little bit better.

And Harry's is about much more than shaving. Our growing grooming range includes Body Wash, Face Wash, Face Lotion and much more, all made with the same focus on quality, performance and value. Harry's Body Wash has become a customer favourite, with reviewers regularly praising its rich lather, long-lasting scent and great value.

You can shop Harry's online at gb.harrys.com and Amazon, or find us in Boots, Tesco, Superdrug, Sainsbury's, ASDA, Morrisons and Waitrose stores across the UK.

We don't just care about helping you look good. We care about helping you feel good, too. That's why supporting men's mental health has always been an important part of what we do.

Suicide remains the biggest killer of men under 45 in the UK. That's why Harry's has donated more than $16 million to mental health organisations worldwide, helping almost 3 million men (and counting) access the support they need. In the UK, we're proud to partner with organisations including CALM, Shout, BLAM UK, Inside Out UK and akt, supporting everything from crisis services to therapy and community programmes.

If you've tried Harry's, we'd love to hear what you think. Your review helps other people shop with confidence and helps us keep improving. And if something isn't quite right, our customer support team will always do their best to make it right.

Contact details

Written by the company

UK
📧 ukhelp@harrys.com
DE
📧 hallo@harrys.com
US
📧help@harrys.com

Harry's Quality Guarantee

Return within 30 days for a full refund

Return within 30 days for a full refund
If you don't love it, return it within 30 days for a full refund - just contact us and we'll take care of you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23k reviews

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4.3

All reviews

(23,225)

606 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic shaves

Haŕrys Plus gives a fantastic shaving experience.

3 September 2026
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Reply from Harry's

This made our day — thank you for taking the time to share your experience. It's always wonderful to hear from happy customers and we look forward to welcoming you back.

Rated 2 out of 5 stars

Used for several years but changing or…

Used for several years but changing or finessing my subscription order was complicated and several times I received items I did not require.

3 September 2026
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Reply from Harry's

We're sorry to see this and would really like to understand what went wrong. We want to make this right — please get in touch with our customer service team at ukhelp@harrys.com and we'll do everything we can to help.

Rated 4 out of 5 stars

No issues prompt order and service

No issues prompt order and service

2 September 2026
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Reply from Harry's

Thank you for the kind words and for leaving us a review! We're really pleased you had a positive experience. If there's ever anything we can do to make it a five-star one next time, please do let us know.

Rated 1 out of 5 stars

I have subscribed to Harry’s service…

I have subscribed to Harry’s service for quite some time. The products arrive on time so no issue there. The issues I do have are;
I do t think their website is the easiest to navigate when you first see it. Took me a while to work out how to cancel, modify orders etc
I recently changed to the Harry’s Plus razor. Not convinced it’s any better than the previous in terms of shave and more expensive.
The Harry’s Plus handle has broken already - very poor quality.
Customer service - rubbish. I’ve emailed re the broken handle - zero response. In fact when I tried to make contact before on another issue I got the same - zero response.
It is for this reason I’ve now cancelled my subscription to all their products. If you can’t respond to customer emailed then don’t expect my business to come your way.
Don’t particularly like the rebrand either - the shower gels stood out with the different bottles now the whole range looks like some Superdrug in house brand.

2 September 2026
Unprompted review
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Reply from Harry's

Thank you for this honest feedback — we take product quality very seriously and we're sorry your experience hasn't reflected that. We want to look into this properly. Please reach out to us at ukhelp@harrys.com with a photo if possible, along with your order details, and we'll be in touch promptly.

Rated 5 out of 5 stars

Quick and safe delivery

2 September 2026
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Reply from Harry's

What a lovely review — thank you! Feedback like yours keeps us going. We're delighted everything arrived as expected and that you're happy with your experience.

Rated 5 out of 5 stars

Top purchase

Top purchase, quality product. Great delivery.

2 September 2026
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Reply from Harry's

This made our day — thank you for taking the time to share your experience. It's always wonderful to hear from happy customers and we look forward to welcoming you back.

Rated 5 out of 5 stars

Great products at a fantastic price.

Great products at a fantastic price.
Delivery was very quick and order was easily amended prior to delivery.
The shaving foam is the best available and the blade quality second to none.
Never disappoints.

2 September 2026
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Reply from Harry's

Five stars — you're too kind! Thank you for trusting us and for sharing this. Reviews like yours genuinely help other customers feel confident choosing us, and we really appreciate it.

Rated 5 out of 5 stars

Delivery was short of one item but…

Delivery was short of one item but resolved very quickly

1 September 2026
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Reply from Harry's

Thank you so much for this — it genuinely means a lot to the whole team. We're really glad you had such a positive experience and we hope to see you again soon.

Rated 5 out of 5 stars

Great item

Great item. But on ordering i thought i was getting free blades. I've already got the orange razor which I got last year I'm sure there was free blades with it and I've ordered more for it. But I'll be using the blue one for my holidays. Great razors I've recommended them several times

2 September 2026
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Reply from Harry's

Thank you so much for this — it genuinely means a lot to the whole team. We're really glad you had such a positive experience and we hope to see you again soon.

Rated 2 out of 5 stars

Bought these razors as they were on…

Bought these razors as they were on offer and now see why. Poor quality and left with razor burns. I used Harry’s face wash which is a great product. But the razors are nowhere close to Gillette

5 September 2026
Unprompted review
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Reply from Harry's

Thank you for your feedback — we really do appreciate you sharing your honest experience. We're sorry things didn't fully meet your expectations on this occasion. We'd love to understand a bit more about what happened and see what we can do to improve things for you. Please feel free to get in touch with our team at help@harrys.com — we're here to help.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Excellent quality!

29 August 2026
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Reply from Harry's

What a lovely review — thank you! Feedback like yours keeps us going. We're delighted everything arrived as expected and that you're happy with your experience.

Rated 5 out of 5 stars

Consistency is key and this is always…

Consistency is key and this is always the case with the Harry’s plus blades and the shaving gel . Delivery is always very good and on time.

29 August 2026
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Reply from Harry's

What a lovely review — thank you! Feedback like yours keeps us going. We're delighted everything arrived as expected and that you're happy with your experience.

Rated 5 out of 5 stars

Excellent products

Excellent products, well made and high quality. I've tried other products but always come back to Harry's .

2 September 2026
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Reply from Harry's

This made our day — thank you for taking the time to share your experience. It's always wonderful to hear from happy customers and we look forward to welcoming you back.

Rated 5 out of 5 stars

all excellent

29 August 2026
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Reply from Harry's

Five stars — you're too kind! Thank you for trusting us and for sharing this. Reviews like yours genuinely help other customers feel confident choosing us, and we really appreciate it.

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