Your delivery driver always shows my parcel safely in my porch out of sight from the road. Many thanks for an excellent service.
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Review summary
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Everyone enjoys moaning at Evri. Personally I have had no problems to date. Our house has the number in very large stainless steel numbers positioned in such a fashion that even the 'worst' delivery d... See more
Company replied
Today's delivery excellent. Was in garden when parcel arrived. As my hands were not suitable to receive parcel I asked the driver to put the parcel on the steps. No problem with that polite and cheer... See more
Company replied
As usual my regular delivery guy (sorry, can't remember his name) was excellent. Always efficient at his job, gives me time to answer the door, he's friendly and chatty and always has a smile on his f... See more
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Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
6M reviews
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Satisfied throughout
November 1, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Left downstairs for someone to…
Left downstairs for someone to take.didn’t even let me no it was there,& this isn’t the first time this as happened.Evri is the worst delivery company
October 31, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Was given an estimated dely time
Was given an estimated dely time, that changed to between 5 and 6pm.
Nothing, just about to go to bed at 10.10pm, when it arrived, he did apologise. I live in sheltered housing, and having to answer door so late was not good.
November 3, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Our delivery driver is one of the…
Our delivery driver is one of the nicest people. He’s always so well mannered and kind. Always smiling and respectful of both packages and property
November 4, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
My parcel was delivered on time
My parcel was delivered on time, I did request a safe place delivery, maybe the driver didn't receive it on time.Luckily I was home as my parcel was on the doorstep, otherwise excellent service.
November 1, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
I paid for 2-3 day delivery .It look8…
I paid for 2-3 day delivery .It look8 days not very happy ,the package was for a falklands vet .Very disappointed
October 31, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
DIABOLICAL!
Since my delivery driver has changed the deliveries became sloppy leaving my parcels anywhere other than my stated safe pleace. Resulting in my now having them go to the local parcel shop. I use to be a curiour till my disability stopped me and prideded myself on making sure if not in that there was a logged safe place and if not left my number on a card with a note saying id be back the next day or call or text to arrange a pic up from me if they liked as I was local. Im sick of evri
July 19, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Send a parcel to Canada and from the…
Send a parcel to Canada and from the look of it, it’s stuck in customs and my friend has not got his gift, so I know way I can check
The helpline is hopeless
November 1, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Unreliable
usless currier they just left my parcel in a locker for 24hours and then made it arrive late
November 5, 2026
Unprompted review
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Always helpful
September 25, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Delivered on time
January 16, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Parcel left in full view of the road
Parcel left in full view of the road. I watched the driver get out, deliver and make no attempt to knock. Had I not been in to see the delivery I would not have even known the parcel was at my back door, as it is infrequently used.....front door is the obvious delivery area.
October 31, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Friendly & handed parcel to me
November 1, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Excellent and timely delivery
Excellent and timely delivery. Very friendly and professional driver.
October 31, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Good on time
November 4, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Always happy with the service from…
Always happy with the service from Evri. Straight forward. Not complicated.
October 31, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Polite cheerful delivery driver
Polite cheerful delivery driver. Always rings doorbell to let you know that a delivery has arrived.
October 31, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
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