Company markets well. Few too many communicatios, makes you think the item should arrive within a day or two. But does not... Understand import from far far lands, but if the suggestion that its... See more
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Review summary
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Wasn’t excellent because didn’t leave parcel in enclosed porch left it outside
Excellent. Wasn't expecting it until Monday, so really pleased it came on a day my son wasn't home to see it being delivered as it's my son's and his partners Christmas present.
Used them twice when ordering on vinted and they were amazing. No issues and very clear updates on my parcels! Even when the storm was at its worst, my courier didn't just call it a day, they still... See more
Company details
Written by the company
Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations. Our technology first delivery model is built for efficiency, scalability, and convenience.
Contact info
United Kingdom
- support@relaytech.co
- relaytech.co
4.0
Great
182K reviews
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fast service but not good to place a…
fast service but not good to place a product inthe bin. Humm
October 28, 2026
Had email telling me when parcel had…
Had email telling me when parcel had been received by relay, then one telling me when it was due to be delivered, and then one when it was out for delivery and expected time of arrival, so was happy with that process.
October 31, 2026
He got in touch with me about a time he…
He got in touch with me about a time he would deliver my parcel he called with my parcel on time a very happy man and smart appearance
November 1, 2026
Was informed delivery would be between…
Was informed delivery would be between 9.15 - 14.45
Delivery came after 19.00
I wasn't informed of the delay and waited in all day
However The driver was very polite and respectful and apologised for the late delivery as i opened the door
Also i couldnt tell you about safe place when i pressed the ‘other’ option on list
October 28, 2026
Thank you - delivery at safe preference at my address.
Thank you for bringing my delivery at my door to my safe place which is behind the recycling bin or through the side /back door and not to a collection point or shop as I'm disabled. Really appreciate it. Please all future relay deliveries please do so, to my address as per preference. Once again thank you.
October 31, 2026
They put my order out on my door.
October 31, 2026
A good service.
You always deliver on time and the delivery people are always very courteous. Thank you 😊
October 29, 2026
My package was left at the wrong…
My package was left at the wrong address, and I was home all day waiting for it. luckily I recognised the door where the courier had left it and had to go and pick it up as it was left outside the house.
October 31, 2026
its annoying to go to a shop to get…
its annoying to go to a shop to get your parcel whereas before it will be sent to your house
October 28, 2026
The small parcel was left outside…
The small parcel was left outside jammed between a step and a rail and in full view of anyone passing! Thankfully a resident spotted it and brought it inside the building not theservice I was expecting.
October 29, 2026
They delivered in the time
They delivered in the time
They sent emails about the time of delivery
October 28, 2026
Really bad product
Really bad product, not worth the money and service even worst won’t arrange refund and the item is useless
October 31, 2026
Delivered my package on time
October 29, 2026
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