Your delivery driver always shows my parcel safely in my porch out of sight from the road. Many thanks for an excellent service.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone enjoys moaning at Evri. Personally I have had no problems to date. Our house has the number in very large stainless steel numbers positioned in such a fashion that even the 'worst' delivery d... See more
Company replied
Today's delivery excellent. Was in garden when parcel arrived. As my hands were not suitable to receive parcel I asked the driver to put the parcel on the steps. No problem with that polite and cheer... See more
Company replied
As usual my regular delivery guy (sorry, can't remember his name) was excellent. Always efficient at his job, gives me time to answer the door, he's friendly and chatty and always has a smile on his f... See more
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Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
6M reviews
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Efficient service
I would normally prefer to speak to a person if experiencing a problem but must say that the e-mail service was efficient.
October 31, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Regular delivery driver
Regular delivery driver , who is very good. One problem the cardboard box was damaged and the selotape had come away from the top of the box but no damage to items .
November 5, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
I am not happy what so ever
I am not happy what so ever, Evri has left my package at the wrong adress and before i had ordered a package in advance and it still didnt arrive. The worst delivary company, not serios what so ever and have no sens of urgency
November 5, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
On time and delivery person excellent
November 2, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
My parcel was delayed because of a…
My parcel was delayed because of a wrong address the fault of the seller. It was redirected correctly but delayed again, no reason given. However l do not usually have a bad experience from Evri. So this is ot really a co.plaint.
November 5, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Given the choice, I'd use Evri time :-)
I get so many parcels delivered by Everi, that I can't remember what this prompt was for, however, the parcels are always delivered on time, and am kept up to date my email as to delivery time etc. The gents delivering the parcels are always polite.
June 6, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Faultless
Kept me up to date with where my parcel was and delivered quickly. Couldn't fault it!
November 5, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Craig is very good
Craig is very good. Pity not all delivery people aren't his standard!
November 4, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Company is doing Brilliant very pleased…
Company is doing Brilliant very pleased with the service I have received
November 4, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Unreliable
Unreliable, unresponsive, careless workers. They have damaged my parcel for the second time and have no responded to my complaint yet. It’s such a horrible service. Do not send your parcels with them. They clearly have idiots working for them that throw our parcels around.
October 11, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Kept me informed and delivered when…
Kept me informed and delivered when they said they would
November 5, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
EVRI ALWAYS DELIVER PARCELS ON TIME
November 1, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Need to deliver to the property.
November 1, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Parcel just left at door
Parcel just left at door, no ringing to see of anyone hone, do left at the door for any Joe Bloggs to walk by and steal. Evri wouldn’t know the meaning of customer service!!
November 5, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Dont no at moment
October 31, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
Didn't wait until I answered the door…
Didn't wait until I answered the door just put through gate
November 5, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
I paid for a delivery within 48 hrs but…
I paid for a delivery within 48 hrs but parcel was a day late, no explanation given
November 2, 2026
Reply from Evri
Hello, I'm sorry to hear of your poor experience. Please be assured that every parcel and every customer is really important to us so please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong, thank you.
Hi polite and helpful
November 5, 2026
Reply from Evri
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you had a positive experience with our service. Your kind feedback is greatly appreciated. Thank you for choosing EVRi, and we look forward to delivering for you again in the future. ⭐
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