CF

Carole Francis

United Kingdom

Reviews

Review of Confused.com


Rated 5 out of 5 stars

Reply from Confused.com

Carole,

We're delighted to hear that you found our service easy to use and that we provided you with the best quote. Thank you for your positive feedback; we appreciate it!

Dan
Confused.com Representative

Review of InPost UK


Rated 5 out of 5 stars

Great service

Great service. Followed instructions. No complaints

June 23, 2026

Reply from InPost UK

Thank you, Carole, for your wonderful feedback and the 5-star rating! We're delighted to hear you had a seamless experience.

Review of EDF


Rated 5 out of 5 stars

I made an error in my submission and it…

I made an error in my submission and it was queried by EDF immediately as I had missed one digit. I then resent the correct reading and received my statement almost immediately. Thankyou for your promptness

June 2, 2026

Reply from EDF

Hi Carole, we're glad we could promptly assist you. Thank you for your kind words and positive feedback! Thanks, Joanne

Review of ReduceMyExcess

Review of Nutrition Geeks


Rated 5 out of 5 stars

Nutrition Geeks are brilliant

Nutrition Geeks are brilliant! Their products don’t contain fillers so you’re getting exactly what you’re paying for. Delivery is quick (normally within a day or two) and it’s free. And the best thing is they actually work.

February 19, 2026

Reply from Nutrition Geeks

Hi Carole,

We appreciate your positive feedback! We're so glad our products, without fillers, work for you and that you're happy with the quick, free delivery. Thanks for sharing!

Regards,

Nutrition Geeks

Review of Moonpig.com

Review of Pound A Metre

Review of Nutrition Geeks


Rated 5 out of 5 stars

No fillers used

I like the fact that your products do not contain fillers. Ordering was simple and the products arrived really quickly. It’s probably too early to say they are working but after two weeks I’m feeling more energetic and am sleeping much better.

September 21, 2025

Reply from Nutrition Geeks

Hi Carole,

We're glad ordering was simple and products arrived quickly. It's great you appreciate that our products don't contain fillers. We're happy to hear you're feeling more energetic and sleeping better!

Regards,

Nutrition Geeks

Review of Chekin

Review of LOOKFANTASTIC


Rated 4 out of 5 stars

Bad packing

I was really pleased with the products but very disappointed with the packing. When I collected my parcel the bottom was loose and the contents could have quite easily fallen through. Also the opening hours given for the Evri collection point were until 18:00. I arrived about 16:30 to be advised the collection part was closed. After a chat they decided they would allow me to collect this time.

September 14, 2025

Reply from LOOKFANTASTIC

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Review of ProSignals Ai

Review of Tapi Carpets & Floors


Rated 5 out of 5 stars

Great experience

We saw Andy who explained the best floor covering to suit our needs. He was extremely helpful and knowledgeable. The overall service was brilliant.

June 21, 2025

Reply from Tapi Carpets & Floors

Good afternoon, Carole.

We appreciate your five-star review! We're happy to hear that you found our team member helpful and knowledgeable in guiding you to the best floor covering. Thank you for acknowledging our brilliant service!

Best Regards, Rich@Tapi 👣

Review of Purdy & Figg


Rated 5 out of 5 stars

Very easy to order

Very easy to order. Bring kept updated regarding delivery

June 9, 2025
Unprompted review

Reply from Purdy & Figg

Hi Carole,

Thank you so much for your kind words – we’re thrilled to hear you’ve had a positive experience. Your support means the world to us!

Best wishes,
The Purdy & Figg team

Review of Fortnum & Mason


Rated 5 out of 5 stars

Excellent customer service

I spoke to two different customer service agents who were both first class. Initially I had forgotten to change the delivery address but this was sorted out by the first operative. Then unfortunately the address, although showing on the invoice, was not showing on the parcel so the courier couldn’t find it. The lady I spoke to at Fortnums discovered this and gave them the correct details. The only down side was the gift I had ordrred for a 70th birthday arrived 4 days late.

March 17, 2025

Reply from Fortnum & Mason

Dear Carole,

Thank you for taking the time to share your experience with us!

We are so sorry to hear that your order ended up arriving later than anticipated, however it's great to hear that you were happy with the service provided and that we were able to resolve those issues for you.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Review of Hollandandbarrett


Rated 5 out of 5 stars

Great variety of products

Great variety of products. Knowledgeable staff who can offer advice.

March 20, 2025
Unprompted review

Reply from Hollandandbarrett

Hello Carole,

We truly appreciate you taking the time to share your feedback with us!

It brings us so much joy to know that you’re enjoying our products.

Wishing you a fantastic rest of your day, and we can’t wait to see you again soon!

H&B 💚

Review of MoneySuperMarket

Review of ProSignals Ai

Review of Purdy & Figg


Rated 5 out of 5 stars

Excellent customer service

I contacted customer support regarding a credit I was expecting. I received a response almost immediately, which is so refreshing. I received confirmation that afternoon to confirm the credit had been actioned. Excellent customer service, thankyou

November 25, 2024
Unprompted review

Reply from Purdy & Figg

Hi Carole, thank you so much for your lovely feedback, we are delighted to have resolved this for you and your review is greatly appreciated. Best wishes, the Purdy & Figg team

Review of Yodel by InPost


Rated 5 out of 5 stars

Everything went to clockwork

Everything went to clockwork

November 12, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Purdy & Figg


Rated 4 out of 5 stars

Quick response

I received an answer to my question very quickly, which was very reassuring. Only disappointment that they couldn’t just send the additional items I needed and that I have to send back the package I received and order what I wanted in the first place

November 6, 2024
Unprompted review

Reply from Purdy & Figg

Hi Carole, thank you so much for your lovely feedback, we are delighted to have resolved this for you and your review is greatly appreciated. Best wishes, the Purdy & Figg team