Can’t recommend LF enough. Reliable and reasonable. Unlike any other company out there that are horrible at customer service and terrible on delivery. LF are amazing. They are a brilliant service and... See more
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Amazing! The delivery service was the best I had ever had, less than 24 hours from ordering to delivery. I was kept informed through throughout the process and given a 1 hour time slot for delivery.... See more
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I realised a week after placing an order that I hadn’t received it and contacted Look Fantastic so they could look into it. Within a couple of hours I heard from Nadelle who promptly confirmed that th... See more
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I’m really impressed at the range and quality of Look Fantastic products and the speed and efficiency of their delivery. It was amazingly fast - and everything arrived safely in perfect condition. I’l... See more
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Company details
- Cosmetics Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Hair Product Store
- Skin Care Clinic
- Wellness Center
About LOOKFANTASTIC
Written by the company
LOOKFANTASTIC
Helpful links
About us
As Europe’s number one online premium beauty retailer, LOOKFANTASTIC® is the ultimate destination for all your beauty needs. Carrying over 22,000 products with complimentary worldwide shipping to over 200 countries, we have become the online partner of choice for many leading brands including MAC, Kérastase and Yves Saint Laurent.
With a portfolio of over 660 premium brands onsite, revenue share grown 40% year on year in the last 4 years, making LOOKFANTASTIC® one of the most successful beauty websites globally. With unrivalled technology and a team of world-class experts, we have created over 30 localised sites in as many languages, and attracted over 10 million visits per month in 2017 alone; 71% of which were international.
As we continue to build our luxury portfolio of partners, we are constantly adapting to and welcoming new trends in the industry. With more clean, vegan and organic beauty brands than ever before across skin, hair and body care, we have everything onsite to suit every individual beauty need and concern.
LOOKFANTASTIC® is part of THG Holdings plc, a globally renowned end-to-end tech platform specialising in taking brands direct to consumers across the globe. Using its proprietary technology and infrastructure, THG Ingenuity, the Group enables brands to grow at scale while driving unrivalled value and continuous performance.
LOOKFANTASTIC® is driven by a desire to create brilliant customer experiences, which are built from the insight and data executed through our integrated technology and expertise. Widening access to premium beauty and empowering men and women all over the world, we are leading the online beauty movement. Dedicated to delivering the very best in beauty, we also have an onsite blog led by our team of experts. Whatever your beauty concern or question, we have a bank of educational content to help you look and feel fantastic.
With new products and brands arriving at LOOKFANTASTIC® daily, sign up to our newsletter to receive the latest information and offers.
If you would like to discuss working in partnership with LOOKFANTASTIC® or supplying your brand to any of it's portfolio of websites please contact us on: partnerships@thehutgroup.com.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- www.lookfantastic.com
4.6
Excellent
419K reviews
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Good price and fast efficient service
Good price and fast efficient service. Received next day
July 23, 2026
Ease of order and next day delivery…
Ease of order and next day delivery which was unexpected.
July 23, 2026
This is an excellent company selling…
This is an excellent company selling reasonably priced cosmetics. I have ordered regularly from them and will continue to do so! Brilliant!
July 22, 2026
My goods arrived with a broken lid
My goods arrived with a broken lid. The process for reporting this was very simple and easy to facilitate. I received new goods delivered within 24 hours. Really impressed with the ease of reporting the incident and the outcome. Absolutely amazing service!!!
July 23, 2026
Great Price and quick delivery.
July 23, 2026
I rarely leave reviews
I rarely leave reviews, but I wanted to share my experience because it’s refreshing to deal with a company that is genuinely straightforward and customer-focused. William from customer service handled a complicated issue quickly and professionally, making the whole process stress-free.
After having so many disappointing experiences with other companies, Look Fantastic has restored my confidence. I now feel completely comfortable using them for all my future makeup purchases. A company that truly values its customers, highly recommended.
July 23, 2026
Unprompted review
Medicure products
Just recently received products. So far only used the serum and collagen gel. For the short time I've used the products I can't see the long time benefits yet. But will continue to use.
July 19, 2026
LF great, Benefit great, Evri rubbish.
The product I bought, a Benefit concealer is really nice. It was easy to find what I wanted on the LF website and I used a £5 Reward to reduce the cost. Stop using a rubbish courier (Evri) whose idea of a 'safe place' is my doorstep and you'll get 5 stars from me.
July 21, 2026
Ordering was simple Delivery was very…
Ordering was simple Delivery was very quick. The whole process was effortless. Product was excellent,a brand I regularly use.
July 23, 2026
Quick and reliable delivery
Quick and reliable delivery. Also had stock when Amazon was out.
July 19, 2026
Best app ever always spot on with…
Best app ever always spot on with delivery and every product, always amazing offers and I love how you can get points for money off
July 23, 2026
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