VetUK Reviews 

31,400
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 6,908 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently highlight the fast delivery and very reasonable prices, making it a highly convenient choice for daily pet supplies. Consumers also deeply appreciate the high quality products, helpful dosage checks, and the overall smooth online ordering process. Many people note that all essential medications and treatments arrive securely packaged and well within expected timeframes. Reviewers regularly state that buying these items here saves substantial money compared to traditional veterinary clinics. However, some people mentioned occasional frustrating issues regarding delivery delays, unexpected order cancellations, or receiving incorrect items.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting consistently prompt and swift... See more

Product

Reviewers highlight positive aspects of product quality, noting they receive consistent high quality items at... See more

Order

Consumers find order satisfaction to be consistently high, highlighting a smooth and efficient purchasing... See more

Service

Clients share satisfaction with the fast and reliable service. Consumers frequently mention prompt delivery,... See more

Price

Users describe satisfaction with price, highlighting competitive rates and significant savings compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered to my door, safe and securely packaged. Royal Canine gastrointestinal low fat. Recently changed to feeding my Setter this product, due to her diagnosis of chronic pancreatitis. She seems to... See more

Company replied

Rated 5 out of 5 stars

Ordered Royal Canin low fat Gastrointestinal dry food yesterday and it arrived today!! Unbelievably quick delivery- well done. I bought this food after my cocker spaniel had pancreatitis, which has ke... See more

Company replied

Rated 5 out of 5 stars

Initially my order didn't turn up so I contacted vetuk they sent out another order on next day delivery which arrived as promised . I ordered some more things a week or so later tbe day they were du... See more

Company replied

Rated 5 out of 5 stars

Outstanding service! My dog is on epilepsy pills so I rely totally on this company to process my order after they receive the prescription. These are critical to the health & welfare to Humphrey.... See more

Company replied



Company details

  1. #8 of 17 best companies in Veterinarian
  2. #126 of 258 best companies in Pet shop

Written by the company

VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31k reviews

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4.7

All reviews

(31,400)

7,132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely company

Lovely company , quick reliable service. Would definitely recommend this company. Much cheaper than anywhere else in my area.

30 August 2026
Rated 1 out of 5 stars

Paid for next day delivery and didn’t…

Paid for next day delivery and didn’t arrive for 4 days. Poor service. Took 2 days to reply to emails when I chased the progress of the delivery. Try a different online store if you need anything quickly.

30 August 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. The prescription medicine was easy to order and uploading the prescriptions for two cats easy. The medication arrived quickly and was very well packaged. I was kept up to speed with how the order was progressing too. Thank you!

30 August 2026
Rated 5 out of 5 stars

I have tried most things to keep my…

I have tried most things to keep my dogs teeth clean. I saw this and thought I'd try it. I'm pleased with the results. I still give them plaque off in their food but after dinner a spray of this and I use a little finger wipe to give their teeth a rub over each night. I have seen some plaque come off the big canine so I'm happy and the dogs let me do it. The hate a tooth brush

17 August 2026
Rated 4 out of 5 stars

I was given the wrong cat food…

I was given the wrong cat food but on the label on the box was the cat food I ordered which was obesity management pro plan for cats I was given diabetic cat food instead I've already paid for the food need the right food delivered I've paid the postage need a free postage label so I can send the box back

17 August 2026
Rated 5 out of 5 stars

Excellent products and service

I regularly order from VetUK every 1-2 months and always receive excellent service. Delivery timescales are dependable with orders arriving either on schedule or ahead of schedule. Products are quality, competitively priced and as described on the website. Communication is first class and timely. No hesitation recommending them.

27 August 2026

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