Elavate Reviews 

41,133
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36,857 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors of the collagen powder and consistently appreciate the extremely fast delivery service provided. Consumers also love the wonderful free gifts included with their purchases and frequently mention that the ordering process is simple and straightforward. However, some reviewers mentioned questions regarding recurring subscriptions and expressed frustration regarding difficulties when trying to manage or cancel their orders. A few people also noted that certain powder flavors tasted a bit too sweet or synthetic for their daily personal preference. Despite these specific concerns, many buyers remain hopeful about experiencing long-term health improvements from the supplements.

What people talk about most

Product

Consumers find product to be positive, highlighting that the powders taste delicious in milk or coffee and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the supplements taste delicious and mix... See more

Order

Clients share positive opinions on order, frequently highlighting the easy purchasing process and fast... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very quick shipping,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising prompt replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first skeptical as with trying almost everything on the market. A little early for the weight loss plan, but definitely feeling so much better. The mango flavoured multi vitamins gummies are... See more

Company replied

Rated 5 out of 5 stars

Easy to order, quick delivery and love the extra free gifts. The chocolate powder makes a delicious hot chocolate and makes taking the supplements something pleasant to add into my daily routine. If I... See more

Company replied

Rated 5 out of 5 stars

I’ve recently started using Elavate Collagen and I’m really impressed with it so far! I love that it’s packed with so many vitamins, minerals and added benefits all in one product. It feels like such... See more

Company replied

Rated 5 out of 5 stars

I have been taking elevate collagen powder for 7 months after trying various other powders. The results are wonderful, my aches and pains are less often and more manageable. My skin is amazing... See more

Company replied


Company details

  1. Vitamin & Supplements Shop

Written by the company

Elavate's Collagen Blend is the UK's most Concentrated Multi-Collagen product. We pride ourselves in offering premium collagen at a fraction of the cost that market leaders charge. We do this in order to better help the British public know & experience the simply amazing benefits of Collagen Protein. The benefits of our blend go beyond just Clearer Skin, Healthier Hair & Stronger Nails. Our unique formula helps support gut health & natural immunity through Probiotics and Functional Mushrooms. We've gone the extra mile for our customers and created a superblend that delivers more than just collagen.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(41,133)

36,021 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It taste lovely

It taste lovely ! I’ve tried others but thought they were bitter or not nice in tea or coffee ! Even in porridge ! but I just didn’t get on ! I’m fussy ! But this I just drink as hot chocolate & it’s perfect ! Much nicer so happy days ! Also the delivery & packaging with lots of extras made it a bit extra special !
Really nice, things I didn’t expect, the tin to keep the powder in. The little hand mixer !
The fridge magnet book to keep an eye on the days you’ve taken it ! Little surprise, like opening an Xmas present 🎁

1 November 2026
Unprompted review
Rated 5 out of 5 stars

Love Elevate

Great experience from start to finish, great service! Loving the non flavoured, put it in my coffee every morning and totally have seen a difference in my skin. Will be using Elevate for ever! Xx

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Delicious collagen

Delicious collagen, perfect for an after dinner hot chocolate drink. Have only been drinking it for a week now but I am happy with the product so far

5 November 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Elavate for a number…

I have been using Elavate for a number of months now and I am getting comments about how I look.All very positive.Wouldnt be without my morning gummy or Vanilla drink.My friend introduced me to your product I am so pleased she did.
Thankyou.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Arrived promptly

Arrived promptly. A few extra gifts were added. High quality stuff. Only been taking for last 2 days because I had collegen from another brand to finish off so too early to say if I’ve found a difference since using it.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

This Elavated me!

Ok, so i have usrd other collagen powders, but this one seems different to me. On my first purchase i received alot of freebie's and thst was a nice touch!
The chocolate powder is really nice, to me it tasted like nesquick. I have been using it for a week now and i do feel a little different. More energy and less tired.
Well i like it and im going to stick to this product.
I can't have hrt because im hyper sensitive to it - unlike most people! I ache less in my joints now.
Anyway, it's best to give this a try, Im glad I did 😊

5 November 2026
Unprompted review
Rated 5 out of 5 stars

I messed up!

I ordered from Elavate their special offer 3 for the price of 2. To my horror I realised I'd ordered chocolate flavour which I'm not keen on. I got in touch and they sent me 3 of the unflavoured out before I had returned the chocolate. I really appreciate the trust.

16 October 2026
Unprompted review
Rated 1 out of 5 stars

Beware of how you buy this product

Beware of how you buy this product. I bought a one off order and did NOT sign up for any subscription. I have just received an email saying that they have sent me more product and have charged me without my permission. I spoke to them previously when this came up and told them to cancel any orders etc as I didn't like the product and wasn't interested in getting more, but they apparently didn't make the changes. Now they say I must return the order when it arrives and pay the postage and that they will only refund me when they get it but won't refund the postage even though I didn't order it.

5 November 2026
Unprompted review
Elavate logo

Reply from Elavate

Hi Jane,

Thank you for telling us, and from the bottom of my heart, I’m so sorry.

You bought a one-off order, and you never agreed to a subscription. You had already spoken to us, told us you didn’t like the product and didn’t want anything more, and trusted that we’d listened. Then an email landed in your inbox saying more product had been sent and you’d been charged for it. I can only imagine how upsetting that was, and how it must have felt to find your wishes ignored after you’d taken the time to make them so clear.

What makes me even sadder is that you were then told you’d have to pay to post back something you never asked for. That isn’t fair, and I’m not going to pretend otherwise. You shouldn’t be left out of pocket, or made to feel that sorting this out is your responsibility. It isn’t. I also want to thank you for speaking up so openly, because other people deserve to know what happened, and it matters to me that we face it honestly rather than hide from it.

I care deeply about how people are treated when they buy from Elavate, and this isn’t how it should ever feel. Someone who says no should be heard the first time, and that is something I’m looking at very seriously.

I’d really like to look into this properly and put it right. I’ve asked for your details through Trustpilot so I can find your order, or if it’s easier, you’re welcome to fill out this form: https://tally.so/r/obdN0M

If you’d rather talk it through with someone, you can also request a call here: https://tally.so/r/D4lR1N

Thank you again for your honesty, and I’m truly sorry we let you down. Please look after yourself.

Warm regards,
Alex – Founder of Elavate

Rated 5 out of 5 stars

Prompt delivery

Easy to order and my order arrived promptly.i received 2 free gifts, which are appreciated and a sample pack of each flavour. The chocolate is very nice but my favourite is vanilla.

23 October 2026
Unprompted review

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