Skincu Reviews 

1,433
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,202 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is smooth and orders arrive on time, making the overall purchasing experience seamless. Consumers really appreciate the lightweight oil because it absorbs instantly without leaving any greasy residue, leaving skin feeling soft and hydrated. However, some people mentioned that delivery took longer than expected compared to normal online orders. Some reviewers were not happy with the bottle design, noting that it lacks a proper dispenser and can be messy to pour. A few other people also felt that the product did not provide noticeable results or improvements for their skin.

What people talk about most

Product

Clients share positive opinions on product, highlighting its lightweight texture and fast absorption without... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the product is lightweight, non-greasy,... See more

User experience

People report positive experiences with user experience, highlighting how the oil absorbs instantly, feels... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that packages arrive... See more

Order

Consumers find order experiences to be very positive, highlighting a smooth and easy ordering process.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product took longer to arrive than normal online orders even though it seems to have been despatched locally. However the product itself is delightful. Very light and easily absorbed with a pleas... See more

Company replied

Rated 4 out of 5 stars

My skin feels soft and the oil is absorbed straight away, still got creapy arm but not as noticeable, I’m half way through my second bottle so fingers crossed by the time I finish my third my arms wil... See more

Company replied

Rated 4 out of 5 stars

immediate but not long-lasting smoothing effects seen. I suppose it will take time to really improve the wrinkles at my arms? Would be nice if the product comes in spray bottles for quite a bit wa... See more

Company replied

Rated 4 out of 5 stars

Too early to tell, it arrived, im using it one thing i don't like is that you need quite a lot to spread on your body and only 100ml per bottle will probably only last about 2 weeks

Company replied


Company details

  1. Cosmetics shop

Written by the company

Skincu is a beauty brand for women who believe confidence only gets better with age. For skin that looks and feels its best, at every stage of life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(1,433)

1,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

It was easy to order very straight forward which is very helpful. The item came when it was due to arrive also was well packaged. Thank you

20 August 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Rosina! 💛

Easy to order, arrived on time and well packaged, exactly the experience every customer deserves. We hope you're loving the product just as much!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 3 out of 5 stars

Bottle badly designed

Nice product but really feel bottle could be more user friendly. It is very easy to tip too much out , if the neck of the bottle was smaller or if product was in a spray form it would be easier to use.

4 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Tania! 🌸

Really glad you're enjoying the product itself. We'll absolutely pass on the bottle feedback to the team. Keep going consistently and we're excited for the results to build over time!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

The Perfect Oil.

It was an easy purchase from start to finish. Goods arrived relatively quickly and safely packed. This product is a pleasure to use because it sinks in so quickly and leaves my skin feeling wonderful. I initially struggled to remove the plastic seal once I'd removed the lid but that is probably just me so I debated whether to pierce a hole in the top for easy access or not. I decided to try an empty spray bottle I had and it worked brilliantly allowing for ease of use and making sure I didn't spill it or pour too much. Having successfully found the perfect way for me to use this oil I use it day and night and I just love how it sinks in so quickly and makes my skin feel so nourished, soft and cared for. I absolutely love this product and wholeheartedly recommend you try it. Thank you Skincu.💐

6 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Sarah! 🌟

What a brilliant and detailed review, thank you so much. The spray bottle idea is absolutely genius and we'll make sure to share that tip with the team and our community. Day and night, nourished and soft, and a wholehearted recommendation, that means the world to us. Thank you Sarah!

We're so glad you're part of the Skincu family!

Warm regards,
The Skincu Team

Rated 1 out of 5 stars

False promises!

The 30 day money back guarantee is a hoax. Products need to be unopened and returned to an address in China.
The lipstick that was meant to last all day, definitely didn’t and when I wrote to arrange my money back, was told they could only take unopened products, and I’d have to pay for postage to China.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Skincu is a fabulous product

Skincu is a fabulous product, ive ordered more

5 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Caroline! 💛

Fabulous and already ordering more, that says it all. So glad you're loving it!

We're so glad you're part of the Skincu family!

Warm regards,
The Skincu Team

Rated 4 out of 5 stars

Uncertain but hopeful

So far I don’t see much changes or improvement just that I am confident it will help

6 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Fay! 🌸

That confidence is exactly the right mindset. Keep going consistently and we're certain it will be well placed. We're rooting for you!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

They delivered as it was promised and…

They delivered as it was promised and i loved the experience, i have started using it and its doing wonders to my skin ,thank you skin cu

21 August 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Emily! ✨

Delivered as promised and doing wonders for the skin already, that is exactly the experience we want every customer to have. Thank you for the kind words!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

It condition deep into the skin

It condition deep into the skin, leaving it silky soft, I have crepey skin although I still have wrinkly skin it is so soft now not as bad as it was before, I have been using the oil about a month now, and have ordered a second lot

10 August 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Rita! 💫

A month in, skin noticeably softer and less crepey and already on the second order, that is a brilliant result. Keep going and we're excited for the improvements to keep building from here!

We're so glad you're part of the Skincu family!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

The immediate response to my question

The immediate response to my question, and generally the whole service. I mean they make me fill like special customer.

28 August 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Peggy! 🌟

Making every customer feel special is exactly what we aim for and we're so glad that came through. Thank you for the lovely words!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 4 out of 5 stars

It didn't arrive last week i only…

It didn't arrive last week i only received it yesterday the 4/9/26..I've only just been using it for 2days .I will let u know if I feel any difference in my skin further down the line 💯 %

4 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Leona! 💛

Sorry to hear the delivery took longer than expected but glad it's finally with you. Only two days in is just the very beginning so give it consistent daily use and we're excited for you to notice the difference over time!

We're so glad you chose Skincu!

Warm regards,
The Skincu Team

Rated 4 out of 5 stars

Bottle quite small especially if used…

Bottle quite small especially if used on arms etc wouldn’t take long for it to disappear

2 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Linda! 💛

We completely understand the concern and we'll pass that feedback on to the team. A tip that helps the oil go much further is to apply just a few drops onto slightly damp skin after a shower as it absorbs far more effectively that way and you'll find you need significantly less per application!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

SKINCU

Kept updated on progress of order. Cannot comment on product as I haven't used it yet.

1 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Jane! 🌸

Kept updated every step of the way, exactly how it should be. When you do get started we're excited for you to see what Skincu can do!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

Arrived quickly can't say what it's…

Arrived quickly can't say what it's like yet as have not used this before.
Just waiting to finish what I am using at the moment but will let you know what I think of the product once I use it.

5 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Lynn! 💛

Quick delivery and when you do get started we're excited for you to see what Skincu can do. Keep going consistently once you begin!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 4 out of 5 stars

Nice product

Nice product , my skin feels smoother, only using it for a few days so not a lot of difference

30 August 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Teresa! 🌸

Smoother skin after just a few days is a really encouraging sign. Keep going consistently and the results will only build from here!

We're so glad you chose Skincu!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

Quick delivery am saving for holiday so…

Quick delivery am saving for holiday so not tried yet so can’t comment on that

31 August 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Lesley! 💛

Quick delivery and saving it for the holiday, what a great plan. We hope it's everything you're expecting when you do get started and enjoy the holiday!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 4 out of 5 stars

I love the product

I love the product, however one suggestion would be to put a top on the bottle to help control the amount of oil that comes out. It is very runny & it is difficult to control the amount. I either get too little or too much & that then results in spills. Hope that is helpful. Also I was a little surprised at how small the bottles are. The advert makes them appear much larger. I will however be re ordering when I have used up all 3 bottles. I think it might be working but it’s early days. So fingers crossed it will remove some (or hopefully all) my wrinkley skin.

5 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi! ✨

Loving the product and already planning to reorder after all three bottles, those are great signs. We'll pass on the bottle top and size feedback to the team as it's really useful to hear. Keep going consistently and we're confident those fingers will be well rewarded!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

lovely product

lovely product , good price, especially multi buys, feast delivery

3 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Annemarie! 💛

Lovely product, great price and fast delivery, a winning combination all round. Keep enjoying it with consistent daily use!

We're grateful you chose Skincu!

Warm regards,
The Skincu Team

Rated 4 out of 5 stars

Although I've not got wrinkly skin I've…

Although I've not got wrinkly skin I've been using it after my showers, goes on easily not greasy,,

4 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Diana! 🌸

Goes on easily after the shower with no greasiness, exactly how Skincu is designed to feel. Keep going consistently and we're excited for you to see the benefits build over time!

We're so glad you chose Skincu!

Warm regards,
The Skincu Team

Rated 5 out of 5 stars

Excellent customer service

I placed an order byt unfortunately I developed a reaction to it, I have very sensitive skin its such a shame too because it felt lovely initially, I emailed to ask if I could return and my refund was processed immediately so I would have no hesitation in reccomending this company 👍

1 September 2026
Unprompted review
Skincu logo

Reply from Skincu

Hi Lynn! 💛

We're really sorry to hear about the reaction and we hope your skin has settled down since. So glad the refund process was smooth and that the experience with our team left a positive impression despite the disappointment. Thank you so much for the kind recommendation, it truly means a lot!

We're grateful you gave Skincu a try!

Warm regards,
The Skincu Team

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