First class service from this company, as usual. Always deliver on time, wide range of products and prices are better than most. On rare occasions when I have had to contact Customer Service, they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a problem with placing an order on the ap. Easy to be connected by phone to staff. Dealt with my order efficienly and polite answering any questions I had along the way Good communication re my d... See more
Very good service, I've had private prescriptions dispensed and delivered promptly, within the time quoted. Even with the price of the prescription taken into account it is still much cheaper than the... See more
Company replied
Easy to upload prescription and place an order. There was a problem with the prescription image I uploaded, but communication about this was quick and made the process to correct it very simple. The p... See more
Company details
- #130 of 262 best companies in Pet shop
- #6 of 17 best companies in Veterinarian
- #3 of 9 best companies in Veterinary Pharmacy
Written by the company
Prioritising animal well-being every step of the way, Animed is one of the biggest online pet retailers and veterinary dispensaries in the UK, selling affordable, trusted pet supplies for your furry friend. We deliver everything from prescription medications, non-prescription medications, health supplements and specialist food to stimulating toys, accessories and treats, stocking a wide range of leading brands such as Hills, Royal Canin, Feliway, Frontline and Lily’s Kitchen. Animed has always had the health and happiness of animals at its heart, we believe that looking after our furry companions should be affordable without compromising on quality. That’s why we source all our medications from the same suppliers as vets, and stock the most trusted leading brands at prices that suit all pockets.
Our promise to you
Written by the company
- Genuine UK Sourced Medicine
- All our products are 100% Genuine, sourced from veterinary suppliers in the UK. We are a fully compliant UK Vet Dispensary.
- Free UK delivery
- We offer FREE standard UK delivery on orders over £45
- No quibble customer guarantee
- We go the extra mile to ensure our Customers are happy
Why Animed?
Fantastic Service and Products....
Animed- One of the biggest sellers of Animal Medicines to UK pet owners. Affordable online prices for all your pet supplies!
- Guaranteed low prices
- Fully compliant UK Vet Dispensary
- No quibble customer guarantee
- Free UK delivery on orders over £39
- 100% secure and safe
- Genuine UK sourced medication
Contact info
CVS House, Owen Road, IP22 4ER, Diss, United Kingdom
- 01379 640052
- support@animeddirect.co.uk
- animed.co.uk
4.7
Excellent
363k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived quickly.
9 July 2026
I can’t fault the products
I can’t fault the products! Delivery was an issue with me.
Now that I don’t use free delivery, my orders arrive on time.
8 July 2026
So quick on repeat
9 July 2026
Good product and very quick delivery
Good product and very quick delivery, will use you again.
9 July 2026
Easy to order and delivered in a timely…
Easy to order and delivered in a timely fashion.
15 July 2026
Efficient and fast
We put our prescription in, paid for express delivery and it had arrived the next day. Brilliant
8 July 2026
Always prompt delivery.
8 July 2026
Easy to use website
Easy to use website, easy to reorder past orders, arrives when stated.
15 July 2026
Good price & good delivery.
8 July 2026
Very efficient service
Very efficient service, received medication for our dog 3 days after I placed order.
9 July 2026
Quick delivery and excellent product!
16 July 2026
Great service
Great products and super responsive service - I needed to bring my order forward and my request was dealt with really swiftly.
16 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.