Karen Darragh

Fabulous friendly team of staff to talk to on the phone. Hassle free connection. So nice to talk to a person rather than a machine. Thank you Fibrus

Novasol Booking ref 10225293
I can't even be bothered reviewing as I have emailed this company several times and got no response.So all I will say is be careful when you book with this company.
Uncaring Unprofessional Dirty house with cockroaches.
Calle Pintor Sobejano Los Alcazares Spain
I have put this review on as I have had absolutely no response from this company via emails. I had a 'chat' experience online with a member of staff where I was told there was nothing that could be done about my complaint. Your response Novasol, is to say you can't find my details even though I have supplied you with my ref number, my name and contact number. So please just be professional and at least consider looking into the problems your house has!

To be honest jet2 has always been our favourite airline. But recently it felt different. Less staff, more machines that means more work for us at the airport and less jobs for your staff in the future. Seats felt a bit more cramped, almost as if they’d squeezed in an extra row. And the announcements 😱. So many announcements. Announcements to announce that they’ll be making an announcement soon. 4 announcements to announce that staff would be walking up the aisle with a rubbish bag! We can clearly see you so there is no need to announce it. Some people, believe it or not like to relax on the flight. Staff as always are very friendly

We have been with F2P for years now and have never had any issues. Today I needed some info on my accounts and Lori at F2P could not have been more helpful.
Always a pleasure to deal with F2P and would highly recommend them

Our Evri Delivery Guy is the Best.
Always on time, always polite. Always cheery.
Always leaves parcels in a safe place.
In other words He just does his job!!
Isn't that how it should be?

Fabulous company to deal with .
I ordered several dresses for choice. Unfortunatley I had to return all of them. They put a returns form in with your items, how genius is that? No hassle! Just fill it in an return items. Two days later you have your money back.
So big shout out to Roman.co.uk You have restored my faith in online shopping Thank you

BEWARE BEWARE BEWARE!!!
BEWARE BEWARE BEWARE!!!
This is not the company you think it is when it was on the highstreet.
This is a very clever company who will hang on to your money as long as they can before giving you your refund!! I AM being very optimistic here as I am still waiting for my refund even though items were returned over a week ago. The company have even had the cheek to ask me for feedback LOL. If you email or text them you get the same response for weeks which is "please give us your order number and email addressas we are having difficulty locating your details" I have given them these details at least 11 times in the last several weeks and still to no avail. So please do not be caught out or you will be out of pocket. It is all run by bots not humans. I will be copying and pasting this review on the Coastfashion site too as they are just as bad.
REPLY TO DEBENHAMS
I cannot believe you gave the exact same response you gave me over 12 times via email which is to "get in touch with customer service" Let me be clear that getting "in touch" with your customer service DOES NOT work as you ignore all requests then send out a generic anwser. You do NOT care about customers so why have a customer service? I would have given 0 stars if I could

BEWARE BEWARE BEWARE!!!
This is not the company you think it is when it was on the highstreet.
This is a very clever company who will hang on to your money as long as they can before giving you your refund!! I AM being very optimistic here as I am still waiting for my refund even though items were returned over a week ago. The company have even had the cheek to ask me for feedback LOL. If you email or text them you get the same response for weeks which is "please give us your order number and email addressas we are having difficulty locating your details" I have given them these details at least 11 times in the last several weeks and still to no avail. So please do not be caught out or you will be out of pocket. It is all run by bots not humans. I will be copying and pasting this review on the Debenhams site too as they are just as bad.

great customer service and of course beautiful fabrics

Quick delivery Very sturdy rail and great price
Thank you

Sorry to say it was a complete waste of £200. I could’ve spent that locally instead. I honestly wish I hadn’t bought one. I think the value we used on it was around £80 - we would have been better off just paying as we went along. Having said all that, Amsterdam was fabulous.

WHY DOES THE NAME OF THIS COMPANY KEEP CHANGNING??? It is GEVONA ........ gevona ™ PureGlow 100ml genovaa.com
I bought this product, the one they advertise on instagram...Gevona
gevona_tm · Instagram. Difficult to find on Trustpilot!!

My face is swollen and red and itchy and has been this way since using this product. I have reached out to the company who sent a sympathetic reply which is fair enough, but the fact that I cannot find them when I google them is a bit sus. Just look out ladies, I do not want any of you go through this pain and discomfort.
My letter to them ...
Hi there
I got it thanks
Can I ask if anyone has had an allergic reaction to this product ?
I used it for the second time on Thursday 2nd Dec. Next day I woke to a swollen and very sore face and neck, It is now Sunday and my face has not calmed down at all, I have not been able to sleep because of the pain and itching. My face remains swollen and very red, my eyes are also puffy. Is this normal?
Best regards
Karen
Their response...
Hi karen

This is very unusual, but everyone has different skin. While 99% of our customers see improvements, there are rare cases where irritation can occur. This isn’t unique to our brand—it happens with all major skincare brands as well.

As a company, our top priority is happy customers, and we always strive to provide the best products possible. However, certain factors are beyond our control—such as previous skincare products or specific foundations that might interact with our ingredients and cause a reaction, though this is extremely rare.

karen, we are truly sorry for your experience and hope you understand. Wishing you a wonderful day.

Best regards gevona team

I would not recommend
Grace Warm Lace Up Boot With Sock Collar
They are so rigid inside
Not comfortable at all
My heels are in such a mess after wearing these for just a short time. Sadly No returns as I wore them outside

A great concept, Who doesn't need a "man with a van" from time to time. Great service, great communication en route and most importantly my items arrived safely. Thank you Team

Great company to deal with Jane is so helpful Curtains were wonderful
Fabulous job

Very efficient boarding and disembarkation which is vital
Nice Club Lounge area although quite small, seats not the most comfy when you are paying extra for it but still pleasant enough.
Staff were lovely

No way of contacting this company when the parcel you send is delivered smashed to pieces, no amount of FRAGILE tape seemed to alert the courier to the fact that the item inside might just be FRAGILE!!! Cannot get through to them via email (always the wrong email address) can't get through web chat and can't get through on the phone as it is all automated> Shameful behaviour from such a nationwide company You should be ashamed of yourselves

Disappointed with the quality of one of the frames. The others where absolutely fine. One however one fell apart when I took the wrapping off, I had to glue the corners into place. It also had cheap perspex instead of glass but it was also damaged as it had a cut in it.

Arrived on time
Leather is so soft, very comfy boots, it is like wearing slippers.
Sizing is perfect too.
Size 4 means size 4
Thank you

Buying online these days usually means buying more than one item for size purposes so it is reassuring to know that if I buy items from Sportsdirect, it is hassle free to return unwanted items. Refund is quick so I am not out of pocket for too long.