Charles

It was an easy site to navigate and the whole process was simple. Arrived on time no fuss

The car park is convenient, close to the terminal buildings and vacant spaces were quite easily found. Sadly it let’s itself down with the return experience - the bus was really overcrowded and the bus circulation needs to match the demand in line with flight arrivals (more buses when lots of flights come in in clusters) - in addition there was no visual information or tannoy announcements advising which bus stop was appropriate for the various zones (passengers were shouting from various parts on the bus to understand which stop served their parking zone. So badly let down with the return to car park experience

I found it very easy to navigate the site, identify my vehicle from the cars listed, match that to the cable I needed and place an order. Additionally Voldt was one of only a few companies that supplied 20m cables which was what I needed. Although being shipped from abroad the cable was delivered well within the timeframe set out. Competitive in price, a quality cable and a very good experience. Thank you

Staff were extremely helpful, the store was well laid out and it was bright and welcoming.

Really easy to contact by phone, agent helpful and knowledgeable, changes were incorporated without fuss

Very easy booking process with competitive prices when compared with booking direct with the ferry operators.

A very easy and very quick way of establishing which company is likely to give you the best price for your phone

Ocl dealt with an obstructive third party and an uncooperative third party insurance company with professionalism and determination. I was kept informed about the stages of action in the event of a court case developing but Ocl managed to avoid that and reached a settlement.

Great experience, easy to order, competitive prices and delivery as expected. I will use again

I had a joint investment plan with Pru over a period of around 15 years. The “cautious” plan has given us a healthy return over those years with a degree of security and has out performed other products that we considered at the time

Great service from KH2 who has had to start afresh after a poor performance by the AMC I was transferred to originally. Took time with all explanations and provided confirmation and clarification when requested

I know I’m not the only customer dealing with smart meters that just don’t seem to want to work as they should. Although it has taken some time to sort out and with numerous meter changes once Damian got involved things started to improve. He has communicated well, progressed chased the appropriate teams and dealt with my frustrations well. He rescued a situation for Octopus when otherwise they were in danger of losing a customer. Thanks for listening Damian and thanks for getting it sorted, continue to treat all customers in the same way

I have used this service routinely to progress my claim and have had great service from 3 different agents. RT1 was able to clarify the status of my claim and confirm I was now in a position to contact the hire and repair centre. Great service and thanks once again

Used the chat line to discuss progress on my claim as I was having difficulty forwarding supporting cctv footage. SR2 quickly established whether the footage had been received, was able to have it reviewed during the live chat and confirmed nothing further was needed. This was a great experience at a time when stress levels after car accidents can be high. Thank you

Had to make a claim today and was guided through the process by HC9. Courteous and professional she assisted me through the process. She set out some relevant photos and cctv footage that would need to be uploaded and explained what would happen in contacting the third party. No drama no fuss and she was setting herself a diary reminder to follow up in 3 days time. Great experience

Competitive price, easy to order and was delivered ahead of the due date - what’s not to like

Staff were attentive and helpful without being overbearing or distracting. Well informed about the products and were able to advise on a range of specifications and options

Arrived quickly to assess and price the work, offered advice on different options, came on the date agreed and completed the job within his estimated timeframe. Work is to a high standard, respectful of the home and kept the work area in good order. I intend using Jamie in future and would recommend to others considering similar work

Delivery of new bathroom went smoothly arrived on time, courteous guys and carried into the house. What more can you ask for, Jamie and Ady are “good lads”

I booked the Waterman Kactus Resort in Croatia but in my opinion the Kactus hotel is overrated and is only 3 star on the basis of my experience. From the brochure you might think you’re going to a small family run hotel but actually it’s in the middle of a large busy resort

Since submitting the above review the Jet2 Trustpilot review team have made contact to suggest that I forward details of my complaint. I have now forwarded to this team a copy of my formal complaint already sent to the Jet2 complaints team earlier this morning! Will I get 2 responses I ask myself?