Goldsmiths Reviews 

We came to your Leicester branch yesterday searching for the perfect watch for myself. We were looked after by Vahit, who was just excellent in every way. No question was too much trouble, and he patiently showed me various Longines watches until I found the perfect one. A mix of gold and silver with diamonds on the markers, lovely. Please do make sure that Vahit hears of my review-your Leicester branch is lucky to have him as an employee!

Great experience! Had to return and exchange without any problem. Thank you

When my silver bracelet arrived it was tarnished on the edges. I needed to purchase a silver cleaning cloth to remove the marks

Want to pass on a massive thanks to Sasha in Oxford Westgate store for excellent customer service and a wonderful experience both having rings resized and also purchasing a new ring. Being looked after by Sasha was a joy; she is quietly confident and knowledgable, gave us time to think and consider options, and was diligent and professional handling a resizing of a very precious family ring. Excellent service and made the experience personal, warm and welcoming, thank you!

My brother and I visited Goldsmiths at the Metrocentre and received exceptional customer service from Roxanna. We were looking to purchase a watch for our father’s birthday and required further information about the specific model we had in mind.

Roxanna provided detailed and comprehensive guidance, explaining the features of the watch clearly and advising us on the most suitable cover options.

Her professionalism, product knowledge, and attentiveness made the entire experience very smooth.

We are extremely satisfied with the care and service we received.

Thank you Roxanna for all your help and providing an excellent experience.

Viral was very pleasant and provided lovely customer service. He was very helpful and polite.

The delivery was amazing. However I have a question' The face seems too large. I have a small wrist!
It seems a 38mm or smaller would be ideal.
I realize that I would have to exchange for a more expensive.
Please advise me.
Sorry for the inconvenience .Keith Homan

Helpful, knowledgeable and excellent after sales service.
Would highly recommend.

Asked for product to be gift wrapped so not sure what it was like. However the gift wrapping was not great. Bow was left hanging and it looked less than ideal.

Separate point- the delivery on the first day supposedly couldn’t deliver as no-one was home. However the picture that shows the house was not our house.

Excellent service from Goldsmiths. Easy website to use and very quick delivery.

Excellent service - watch was delivered at 1pm, having placed order at 8.30pm the previous day. Thank you.

The products are fine but I really don’t rate DPD as a delivery company. Not just from your products. Whenever they have to deliver anything to my house.

Excellent thank you. Goldsmiths took me through everything to deliver a watch for my partners 60th birthday. Really took the headache away from my search for this watch.

Excellent service and very pleased with my birthday pendant necklace purchased for my daughter’s birthday. Will definitely be back for Christmas present as they are so reasonable. Website easy to navigate too.

Very smooth efficient service from order to delivery