JJ

Jayne Jeffrey

United Kingdom

Reviews

Review of Goldsmiths


Rated 5 out of 5 stars

Great experience buying my Gucci watch…

Great experience buying my Gucci watch — fast, efficient and beautiful.
But the customer service for my faulty earrings has been awful. A whole week with no reply. Really disappointed after spending so much money.”

30 August 2026

Reply from Goldsmiths

Hi Jayne Jeffery,

Thank you for your feedback.

We're delighted to hear you had a great experience purchasing your Gucci watch. However, we're sorry to hear about the delay in response regarding your faulty earrings. This is not the level of service we strive to provide. Please contact us at webenquiries@goldsmiths.co.uk with your details, and we'll be happy to look into this for you.

Best Regards,
Mia-Lilly

Review of DFS Furniture


Rated 5 out of 5 stars

Beautiful sofas too many choose from my…

Beautiful sofas too many choose from my twin has the same sofa my niece now me

9 May 2026

Reply from DFS Furniture

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Review of Royal London Mutual Insurance Society Limited


Rated 5 out of 5 stars

Jack at Royal London handled my pension…

Jason Kerr at Royal London handled my pension with real professionalism and care. He explained everything clearly and made the whole process easy to understand. The customer service he provided was truly impeccable.

24 March 2026
Unprompted review

Reply from Royal London Mutual Insurance Society Limited

We appreciate you sharing your positive experience. We're happy to hear that your pension was handled with professionalism and care, and that everything was explained clearly, making the process easy to understand.

Review of Oak Furnitureland


Rated 5 out of 5 stars

Triple wardrobe has completely changed…

Triple wardrobe has completely changed spare bedroom and I am so happy with purchase I love it

4 December 2025

Reply from Oak Furnitureland

We're so happy to hear that the triple wardrobe has transformed your spare bedroom! Thank you for sharing your positive experience with us; we appreciate it.

Kind regards,
Katy
Oak Furnitureland Customer Relations - Trustpilot

Review of Oak Furnitureland


Rated 5 out of 5 stars

Beautiful furniture solid I am buying…

Beautiful furniture solid I am buying triple wardrobe super excited I already have draws blanket box just need two bedroom side draws then I have all furniture for my bedroom

3 November 2025

Reply from Oak Furnitureland

We're happy to hear that you find our furniture beautiful and solid! It's wonderful you're completing your bedroom set with the triple wardrobe and side drawers. Thank you for your positive feedback; we appreciate it!

Kind regards,
Joanna
Oak Furnitureland Customer Relations - Trustpilot

Review of Finches Friend


Rated 5 out of 5 stars

Brilliant design to stop disease …

Brilliant design to stop disease Trichomoniasis In green finch gold finch very easy to clean RSPB needs to learn from this sell it as there bird feeders BTO need to announce this amazing feeders to other wildlife bird establishments

27 August 2024

Review of Creation


Rated 5 out of 5 stars

Just bought Karcher V5 process was very…

Just bought Karcher V5 process was very easy they even give you choice on how you want your plan to work out I couldn’t be more pleased

18 June 2024

Reply from Creation

Hi 

Thank you for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.
We will pass on your feedback to the retailer.

Please do not hesitate to contact us if you have any questions regarding the finance. 

Kind Regards
Stephen

Review of DPD UK


Rated 1 out of 5 stars

Very very bad delivery service from…

Very very bad delivery service from start to finish
First delivered to wrong address I called up immediately as soon as I saw photograph of orange blur then I got told from DPD Preston the driver made mistake he never actually delivered it lies more lies they promised me it will be delivered next day 12 feb nothing called up still at carnforth depot we promise to deliver next day 13 feb nothing called up oh it’s on the van nothing called up 14 feb we promise to deliver next day Nothing 15 feb called up been put through 3 different people woman told me no one has booked it out from being delivered to wrong address so what they told me previously was lies !! So she booked it out for 16 feb bearing in mind it got delivered wrong address on 11 feb
It finally got here 16 feb but the communication skills are none existent staff driver needs sacking DPD are the worst company ever for there incompetence and Lies

20 February 2022

Reply from DPD UK

Good morning Jayne,

I am sorry for the unsatisfactory service you have experienced with DPD and for the troubles caused to you.

I have arranged for an advisor to pick up your case, so they will be in contact with you soon to rectify this issue.

Andy

Review of Lazy Carpets & Flooring


Rated 5 out of 5 stars

Beautiful stairs just finished…

Beautiful stairs just finished decorating my stair carpet was ready to be fitted
Two men excellent professional fitting even hoovered the stairs after fitting infact that good I ordered bedroom carpet by them too 🤗

22 October 2021

Reply from Lazy Carpets & Flooring

Thank you for the 5 star review Jayne! We're pleased to hear that you were happy with the service and carpet. We hope to see you again soon!

Review of Yodel by InPost

Review of Freddie's Flowers


Rated 5 out of 5 stars

I was sceptical at first oh my goodness…

I was sceptical at first oh my goodness first order flowers fresh different beautiful colours last now for over a week my first delivery well worth the money especially these hard times on lockdown they make me happy as I have beautiful flowers in my home beautiful 🤩

25 March 2021

Review of Brisks


Rated 5 out of 5 stars

Excellent delivery service very quick…

Excellent delivery service very quick delivery too I would recommend again and again

20 January 2021

Reply from Brisks

Hi Jayne ,

We are so pleased that you would recommended Aggregates Direct , let us know if you need anything in the future and we will be happy to help !

Review of Simba Sleep


Rated 5 out of 5 stars

I got this mattress for my…Osteoarthritis in both knees

I got this mattress for my osteoarthritis in both knees ... This is the first mattress I have slept on that my knees don’t hurt WOW it’s the first good nights sleep I’ve had in 14 years since my last operation on my knee
I recommend this mattress if you are a light sleeper arthritis symptoms Simba pillows too well worth the Money I can’t praise enough

27 April 2020
Unprompted review

Review of Collect+

Review of Hive

Review of Superdry


Rated 5 out of 5 stars

returns no problem

bought a parker coat was not what i expected took it to the nearest superdrug outlet returned it straight away brilliant no fuss

18 October 2016
Unprompted review

Review of Walls and Floors


Rated 5 out of 5 stars

Cheaper than any DIY store !!!

Tiles are amazing supposed to be £25 sm got them for £12 sm was really pleased with the quality of the tiles also I got the tile adhesive and grey grout on the website too I would recommend anyone to use this web site and I tell you I'm such a perfectionist too and I don't buy cheap stuff !!

18 February 2014
Unprompted review