Stephen Driscoll

Customer service an Absolute joke you cannot speak to a human instead you have to speak to a digital bot who can't answer anything related to my issue they say their staff are available 24/7 yet tou can't phone or send an email.

Well leased with the mattress we purchased no more waking up with back ache.

Excellent service.delivery driver Excellent.

Dreadful customer service you only talk to a bot anything goes wrong with ya parcels that's it you lose ya money.

Engineer was very efficient in servicing the boiler good service all round.

You take a chance putting your parcels in this companies lockers scanned the QR code last week door opened put the parcel in closed the door then another door opened no proof the parcel has been posted phoned DPD said need to get in touch with Vinted they said there's nothing they can do told DPD that still said contact Vinted so looks like we ain't gonna get any thing back so be careful posting anything in their lockers using a digital label because if something goes wrong you have no tracking number or proof of posting, it's like a circus with these courier companies you never know if your parcels will ever get delivered.

Excellent Customer Service went above and beyond with the issue I had and will always have my custom.

Absolute joke they don't even knock your door just leave the parcel on doorstep take a photo and say the parcel has been left in a safe place this whole industry needs looking into the amount of parcels that get knicked off your doorstep is unbelievable and th.e parcels that never get delivered is even worse, looked at the reviews and every reply by them is exactly the same and it's always from someone called Louis.

The process was so quick and easy fantastic service

Tumble dryer badly damaged when delivered and the people who collected it weren't very helpful also far to many emails and texts and telephone calls.

Absolute joke this company 7000 in que got to the front within 10 minutes then had a page saying What's Happening presale and a circle going round 90 minutes later message saying I'm no longer in the que absolute joke they are, was trying to get tickets for the Lana Del Rey concert for my Grandaughter it's her birthday today i just thought what a surprise that would have been for her being 7000 in que I thought I had a great chance.

Easy application process and money went in within minutes of completing application.

Courier left parcel on doorstep and was stolen messaged them nothing from them and to top it all seller said as far as he's concerned it's been delivered opened a case with ebay and they told me because he had a tracking number there's nothing they can do so Courier's can do what they like with your parcels take them home and not even have to ho out and deliver them, their name makes me laugh BlueCARE Express. How the hell is this company allowed to get away with it and why are Ebay allowing sellers to use this company Police should be looking into this company.

Been Trying to get MCS certificates off them because they never give them when the solar panels were installed just fob you off all the time saying their switching over to a new system and will send the documents when it's finished even had the company who keep a register of installed solar panels have phoned them and emailed and they say will send them out still nothing think I know why they don't give them because they cost £36.

Took out the Boiler homecare insurance called them out because the boiler kept shutting down resulting in no heating and hot water luckily we could presscthe reset button and it would come back on we've had 5 visits by 3 different engineers Boiler service was included in one visit told the boiler is in perfect condition after every visit the same problem kept happening they changed 2 parts and after the last visit I had a phone call to say that the boiler is not economical to repair anymore the boiler is only over 5 years old but 3 engineer's didn't have a clue what was wrong with the boiler so I paid £60 excess for nothing think their getting engineer's on the cheap if you ask me my boiler is still not fixed it's just gone down again its actually worse since they've been trying to fix it. The reason I haven't got an active account is because I cancelled it because what is the point of having boiler cover if you've deemed the boiler not economical to fix.

Scanned parcel put it in locker went to the screen to complete process unable to because it said no lockers available phoned inpost told me to go back to the locker phoned them while I was there said they were unable to open the locker told my Wife Vinted will contact her they don't want anything to do with it phoned inpost again to ask where this parcel is they don't know so they don't seem to have any control what happens to your items if something goes wrong wiith their lockers even tho it had a label on and they can't even contact the courier company because we were told they don't know how to.

On time great service.