THT Direct.co.uk Reviews 

544
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significant savings compared to other retailers. The delivery service is frequently highlighted for its speed, punctuality, and efficient scheduling with clear time slots. People also appreciate the helpfulness and friendliness of the delivery drivers and staff. The overall service, from initial query to post-purchase support, is consistently described as excellent and straightforward. Reviewers are very satisfied with the quality of the products purchased, often noting they are brand new and perform excellently. Many consumers express strong loyalty and intent to use the company again for future purchases, highlighting their trust in the business.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and on-time... See more

Price

Users consistently report positive interactions with pricing, often finding prices to be the best or most... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and brilliant service... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing prices! I could not believe the savings buying from THT Direct so I checked and rechecked reviews and feedback. My mind made up I went for an LG Oled. Massive saving compared to everyone else.... See more

Rated 5 out of 5 stars

A great company to deal with from initial contact with some questions on the product through to an on time delivery. Staff were friendly, polite and informative. Delivery arrived exactly at the beginn... See more

Rated 5 out of 5 stars

Very helpful regarding advice on which TV to buy how to claim extended warranty vat back etc. Also exchanged my new TV which arrived with a fault from the factory the next working day no hassles no... See more

Rated 5 out of 5 stars

I had a very good experience with THT. They took my order for a tv at a price a few hundred under the price of the big box stores. They delivered as agreed within the 2 hour slot and I noted that the... See more


Company details

  1. #7 of 191 best companies in Electronics store
  2. #2 of 137 best companies in Appliance shop

Written by the company

THT Direct is a 100% Scottish owned and Family run company. By supporting us, you are supporting a Scottish business and in turn investing in the Scottish economy. We have been in business since 1969 being a Scottish business, we also understand the needs and wants of our customers – we wouldn’t have survived for over 50 years if we didn’t!


Contact info

5.0

Excellent

TrustScore 5 out of 5

544 reviews

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5.0

All reviews

(544)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Found this company by chance

Found this company by chance, was looking for an LG Television. We live in West Lothian and visited them Saturday 18th July. George was very helpful, agreed a good price & our television was delivered on Tuesday 21st. Great service & in fact so good on price that we ordered a Bosch washing machine on Monday 20th & it was delivered & installed by George on the 21st too.
Would not hesitate to use them again.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from THT Direct – Highly Recommended

We had an excellent experience purchasing our new LG OLED TV through THT Direct. The website is very well designed, with clear and detailed product information that made it easy to compare options and understand the features of each television. The descriptions, specifications, and pricing were all presented in a straightforward manner, giving us confidence throughout the buying process.

What particularly impressed us was the excellent customer service. The website provides direct telephone contact numbers, and when we called, we received an immediate response from a knowledgeable and helpful member of the team. Shortly afterwards, THT Direct contacted us with additional information and advice that helped us make an informed decision and proceed with our purchase of the LG OLED TV. Their professionalism, responsiveness, and willingness to assist made the entire experience smooth and enjoyable. We would highly recommend THT Direct to anyone looking for quality products backed by outstanding customer service.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Best TV purchase!

Before ordering my TV I phoned the company to get advice regarding my choice of TV.
I then went online and ordered the TV I liked. It was delivered on a date that suited me and I chose to pay for set up.
The guy was so friendly and helpful and I love my TV.
By the way I did my research and it was the best price on the market!
So hats off to THT Direct.co.uk in Shotts

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

George fully installed our new tv ensured that everything was to our liking ensured our warranty was filled in and ensured our copy was safely stored on our emails in case we needed it. What great service from a true gentleman. Would not hesitate to use him again.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service with excellent prices


Fantastic service
Excellent price compared to other retailers.
The ordering process was smooth and simple. Product arrived within couple of days of ordering.
Delivery driver was professional and friendly.
Would definitely recommend

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great price for an LG OLED TV

Great price for an LG OLED TV. Free delivery and Saturday delivery offered as a free option as well. Delivered in the timeslot promised by a friendly delivery man.

So all in all nothing could have been better. Well done to this company and its personnel.

20 June 2026
Rated 5 out of 5 stars

A great company to deal with from…

A great company to deal with from initial contact with some questions on the product through to an on time delivery. Staff were friendly, polite and informative. Delivery arrived exactly at the beginning of the two hour time slot with a helpful delivery person. Price was the most competive at the time and more than happy to be dealing with a local company. Would definitely recommend and will certainly use again.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I have now bought several appliances from THT Direct. They are one of the best companies I use. I always aim to use and support local or independent companies when I can. THT prices are competitive, they always deliver on time and tbeir delivery man, George will install the appliances too. They are on hand if any support is needed. I would be delighted to recommend them to anyone.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

The service was swift and efficient and…

The service was swift and efficient and an unbelievable price. The experience would have been five stars, but my 65" LG C5 oled was delivered by one guy, who carried it up one flight of stairs on his own. Don't get me wrong, the tv was fine, and the guy was really nice, but that's an expensive disaster waiting to happen. Still, the delivery was on time, and no harm done, apart from a minute of (unnecessary) stress for me.

16 May 2026
Rated 5 out of 5 stars

Fantastic service fron George very…

Fantastic service fron George very knowledgeable about TV and accessories included ,great delivery and install service ,kept informed 2hr time slot bang on ,neat tidy and efficient install, professional service at all levels and even helped register for 5yr guaranteed ,wouldn't hesitate to use again or recommend

13 May 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service. George was super friendly and gave helpful advice on my new TV. Amazing discounts you'll not find anywhere else. At first as I was naturally skeptical thinking the saving was too good to be true but after my experience with THT I'm glad I went with them over bigger brands like Curry's and Argos etc.

2 May 2026
Rated 5 out of 5 stars

Good experience

Great price; efficient, delivered on time, follow up questions answered extremely promptly

9 May 2026

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