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ASD Home Appliances ( formerly Appliance Spares Direct Ltd) Reviews 

3,162
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and genuinely helpful, making interactions pleasant. The overall service is frequently described as excellent from start to finish, characterized by efficiency and a smooth process. People appreciate the exceptional customer service, noting informative advice and the team's willingness to go above and beyond. Reviewers also highlight the prompt and professional delivery service, often including convenient installation and removal of old appliances. Consumers find the products to be of good quality, supported by the staff's excellent product knowledge for choosing items. Many express their intention to return for future purchases, valuing the reliable and comprehensive service provided.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, describing them as pleasant, helpful,... See more

Service

Reviewers consistently highlight positive aspects of service, frequently describing it as excellent,... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its promptness, reliability, and... See more

Product

Users describe positive interactions with product, often highlighting the great selection and good prices... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great family business who always check internet . And give you best price . And great service . Very knowledgeable about products they sell. I purchased a Beko 5burner Hob .CIHYG32SXE and Bloombe... See more

Rated 5 out of 5 stars

I can not praise Euronics Blackpool enough!! I would give more stars if I could! Our garage fridge/freezer decided to die on us on Tuesday??? Wednesday morning when became aware. I rang Euronics Wed... See more

Rated 5 out of 5 stars

Prior to completing the online purchase, the shop rang to discuss the fitting to make sure the fridge we had picked could be installed in the space we had. Upon delivery the guys took the time to get... See more

Rated 5 out of 5 stars

Great selection of Dishwashers at good prices. Website easy to use and ordered using same. Ordered, Delivered, installed and old one taken away - all within 90 minutes, that's what I call excellent s... See more


Company details

  1. #1 of 137 best companies in Appliance shop
  2. #1 of 29 best companies in Appliance parts supplier
  3. #2 of 191 best companies in Electronics store
  4. #1 of 19 best companies in Vacuum Cleaner Shop
  5. #1 of 15 best companies in Washing Machine & Dryer Shop

Written by the company

Here at ASD Home Appliances (formerly Appliance Spares Direct Ltd), we pride ourselves on providing a first-class service to every customer. As a member of Euronics, Europe’s largest electrical buying group, we offer competitive pricing on a wide range of brand-new domestic appliances. We also continue to supply appliance spare parts nationwide, with most parts delivered within 1–3 days. Local customers can enjoy free same-day delivery on all in-stock appliances. Family-run since 1986, we’re passionate about helping our customers find the right appliance or spare part quickly and reliably.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

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5.0

All reviews

(3,162)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had problems with our washing…

We had problems with our washing machine that we had had for years. Contacted ASD and they gave us a contact number for an engineer to look at a repair. The engineer asked us what issues we had and told us that it would be a costly repair and cheaper to get a new washer with a garauntee. We then contacted ASD who gave us a choice and delivered it the following morning and fitted the new washer and took away the old one.
Service was absolutely fantastic.

9 July 2026
Rated 5 out of 5 stars

Service is amazing

Service is amazing, staff very helpful and knowledgeable at this store, delivery service is always prompt and efficient, I would always recommend this store to anyone

17 June 2026
Rated 5 out of 5 stars

Great service received

Great service received, very happy with everything, delivery and installation/door swop round of hairer fridge freezer.Nice polite friendly staff, would definitely recommend and will use again.
Many thanks.

15 June 2026
Rated 5 out of 5 stars

So very helpful and friendly The…

So very helpful and friendly The engineer who came out to fit my washer was such a friendly and kind young man. Altogether from walking in shop everything was 100 percent and I will definitely be returning whenever I need a new appliance .

4 June 2026

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