Nöa and Nani Reviews 

6,824
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, durability, and appealing design, often finding them solid and well-made. Many also highlight the fast and prompt delivery service, with orders frequently arriving quicker than expected and items generally well-packaged. Some reviewers found customer service excellent and responsive, particularly when assisting with missing parts. However, some customers noted order issues, such as products arriving with missing parts or damaged. A few people also experienced difficulties with customer service, citing unhelpful responses, poor communication, or problems resolving incorrect or incomplete deliveries.

What people talk about most

Product

People report positive experiences with product, often highlighting the good quality and practical design of... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fantastic and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting super fast delivery,... See more

Order

Customers had ambiguous experiences with order, with some expressing disappointment and reporting issues such... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a bed in the past, and nore recently some drawers for storage under. Very reasonably priced, clear instructions for assembly (very ikea-like!) and parts usually come with some extra for... See more

Rated 5 out of 5 stars

Ordered a bunk bed with step/stairs for my daughters. I found this particular style a few times and Noa and Nani had it at the best price. It was delivered quickly and my daughters absolutely love it.... See more

Rated 5 out of 5 stars

We bought a lovely (great price), fantastic quality ottoman bed for my son's room. Unfortunately, a piece was missing - I contacted the office and they sent a new piece out promptly. Brilliant custo... See more

Rated 5 out of 5 stars

I bought an Otto 2 + 3 drawer chest which was missing a part, contacted them and resolved in a matter of days, excellent customer service as they even monitored delivery of missing part and kept me in... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Online marketplace

Written by the company

Dedicated to providing families with thoughtful, functional and gorgeous furniture, Noa & Nani has everything you need to make your house a home. From imaginative children’s beds to chic living room pieces, our website features an abundance of beautiful designs to suit all your family’s needs.


Contact info

4.2

Great

TrustScore 4 out of 5

7k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(6,824)

255 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and drawers

Great communication, fast delivery and the drawers look lovely. They were a bit difficult to put together and I would definitely recommend two people to assemble. Very happy with the quality and finished product thanks.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. Most of our living room furniture and dining table are from this company and I can’t fault the quality or service

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery, quality items

Not only was the delivery quick for my item but the customer service is great too and that’s exactly what I want in a company.
I am happy with my item and will order more items in the future

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Kids love their new beds

Kids love their new beds, fairly easy to assemble and look smart in the room. Delivery was much faster than anticipated too!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Missing piece - replaced right away!

We bought a lovely (great price), fantastic quality ottoman bed for my son's room. Unfortunately, a piece was missing - I contacted the office and they sent a new piece out promptly. Brilliant customer service!

Many thanks and we'll be sure to purchase from you again.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst!

Still no item or refund for my missing order! Customer service is shocking. Filled out a form to state I hadn’t received my parcel and it’s been “with management” for almost a month now! Shocking, avoid buying from these scammers

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company, they sell beautiful products and I think it’s wonderful they offer something in return for a review - they shouldn’t have to do that but I’ve never known another company do it!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchased the Karlstad 6 drawer chest…

Purchased the Karlstad 6 drawer chest of drawers. Excellent quality, very sturdy. Clear instructions. Arrived very quickly and kept up to date with the delivery time and date. Would definitely order from this company again and would recommend.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Leonora Toddler Bed

Ordered the Leonora Toddler Bed in White through the website for a fantastic price. Delivery was fast and customer service very helpful with any issues.
The bed looks absolutely stunning in our daughters room. Exactly like the pictures advertised. Perfect transition bed from a cot.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered several products from…

I have ordered several products from noa and nani over the years and have found them to always be prompt with their delivery, their products are easy to assemble with clear instructions and good quality. Also, great customer service with prompt replies. Overall very happy customer!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the Halmstad 3 cube unit which…

Ordered the Halmstad 3 cube unit which is great for storing and displaying children’s toys. It’s well made and would have expected it to be more expensive given the quality. Item arrived promptly and assembling Instructions were easy enough to follow.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Love the items they have, it was really easy to build and my some absolutely loves his new bed

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to buy from. The ordering process was straightforward, delivery was prompt, and the quality of the product exceeded expectations. Excellent customer service throughout. Would happily purchase from them again

22 May 2026
Unprompted review

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