Oak World Reviews 

23,388
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 6,452 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the website is exceptionally easy to navigate, making the online ordering process completely smooth and straightforward from start to finish. Consumers are also very pleased with the remarkably prompt delivery service and regularly praise the sturdy, high-quality furniture arriving in great condition. Some reviewers were not happy with receiving noticeably damaged parts or experiencing persistent manufacturing flaws across multiple heavy furniture pieces. Other customers also reported frustrating assembly challenges due to poorly fitting internal components or unexpected delivery delays caused by the shipping delivery carriers.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great value, reasonable pricing, and... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to navigate and the online or... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptionally fast shipping times... See more

Quality

Reviewers mention positive feedback about quality, praising the sturdy furniture and reasonable prices.... See more

Website

People report positive experiences with website navigation and ordering processes. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price Wes good, yet to see the quality. Amazing delivery service. Ordered Thursday arriving Tuesday with Bank Holiday Monday in between. Easy website to navigate. One point trust pilot, let us take de... See more

Rated 5 out of 5 stars

Ordered on Sunday and delivered by Wednesday, very prompt. Items required self assembly and some of the instructions were incorrect eg rail to drawers pictured upside down!! However, due to our famili... See more

Rated 5 out of 5 stars

I am a (very) senior citizen and found the website easy to navigate and liked the way the size of items was clear without having to go into product details etc. Ordering was very easy and there was an... See more

Rated 5 out of 5 stars

We purchased a side table which was true to its photo. Unfortunately although well packaged it had a small mark. Oak world customer service were quick to resolve the issue. I would have no hesitation... See more


Company details

  1. #258 of 395 best companies in Home Furniture Shop
  2. #134 of 227 best companies in Bedroom furniture shop
  3. #82 of 114 best companies in Interior designer
  4. #68 of 98 best companies in Lighting Shop
  5. #80 of 113 best companies in Living room shop
  6. #35 of 58 best companies in Office Furniture Shop

Written by the company

Welcome to Oak World the Home of Half Price Quality Oak Furniture. As one of the UK’s leading online furniture retailers, Oak World bring you high quality solid oak furniture at very competitive prices. We have a huge variety of oak furniture for you to view and purchase online. We pride ourselves on offering superb quality oak furniture at great prices. Our ranges cover dining, occasional and bedroom, providing excellent value for money for those looking for quality furniture that will stand the test of time. Many customers have endorsed us in our continued mission to provide outstanding high quality furniture at affordable prices, please see our Reviews on Trustpilot as it speaks volumes about our company. High quality oak furniture supplied direct from our Oak World warehouse to every City , Town and Village in the UK. If you are in the market for high quality oak furniture, look no further! We offer a wide variety of beautiful designs and our professional and friendly service are matched by our fantastic affordable prices. These are just a few of the reasons why more and more people are choosing Oak World for their new furniture purchase. Call us now on 0345 222 4665 Monday - Friday 9am - 5pm and we’ll be happy to assist you with your new oak furniture purchase.

Oakworld.co.uk the Home of Half Price Quality Oak Furniture

Written by the company

100% SAFE AND SECURE ONLINE SHOPPING
We don’t store any of your credit card information that you enter on our website giving you extra reassurance when shopping with us.
FREE DELIVERY
We offer free UK mainland delivery on all orders.
EXCELLENT REVIEWS
With feedback from over 12,000 customers we have a 4.6/5 which is excellent feedback on Trustpilot!
HIGH QUALITY FURNITURE AND PRICES
We provide high quality furniture at the most competitive prices available.
30 DAYS FREE RETURNS
All that we ask is that you keep the original packaging and have it ready for our delivery team to collect on the arranged day.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23k reviews

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4.5

All reviews

(23,388)

6,145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good except for drawer runners

The bedside table was delivered promptly. Assembly was fairly straightforward. finished table looks good
The downside is the extremely poor runners on the drawers. They make the drawers stiff to open and close. They let down an otherwise good product.

4 September 2026
Rated 5 out of 5 stars

First time buying furniture on line

This is the first time we have bought furniture on line as we always like to see the product before we buy it.
Everything went well with the online purchase very easy to complete.
We will now await delivery and hope that is a good service and furniture is of good quality.

6 September 2026
Rated 1 out of 5 stars

Not worth the money. Flatpack hell

Ordered over the bank holiday. Delivery exceptional, however the quality of the product. DOES NOT LIVE UPTO EXPECTATIONS.

Instructions hard to understand, and had i realised it was flat packed I would have returned it back without unpacking. Reason why, the draw did not goood in the cabinet correcting the hinges as cheap plastic fittings it cheap chinese product!!! My advice revirew your product suppliers.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Don't bother not worth the hassle.

Don't bother not worth the hassle.
I ordered a wardrobe that arrived in 2 boxes.
1 box, items were damaged, I took pictures I emailed straightaway for replacement, and the saga goes on! 2 large heavy boxes have taken over my home for weeks
I've requested a refund now due to lack of communication and no replaced goods.
They keep telling me they are waiting for an update from the warehouse.
Customer service is poor they don't get back to you.
I've phoned countless times.
Worst of it all they won't give money back until they collect first.
They've had my money since 17th August 2026.

17 August 2026
Rated 4 out of 5 stars

I have previously choosen two lieces of…

I have previously choosen two pieces of your beautiful furniture which are very nice and sit well in my bedroom. Thank you for manufacturing such excellent high standards of quality oak furniture, I very much appreciate fine things.

I would definitely recommend your furniture to all of my family and friends in the future.

Karen Mccreesh

6 September 2026

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