MandM Reviews 

121,622
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,843 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally fast delivery services and the wide selection of top branded items available at very affordable prices. Consumers also deeply appreciate the reliable quality of the products, noting that everything usually arrives in good condition and matches the online descriptions. Some reviewers were not happy with receiving incorrect sizes or wrong items in their orders, which occasionally led to frustrating return hurdles. A few other people also felt that unexpected delivery delays caused major inconveniences when important packages failed to arrive on time or went missing entirely.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that packages arrive... See more

Product

Reviewers mention positive feedback about product, highlighting a great selection of genuine branded items... See more

Quality

Users describe positive interactions with quality, noting that items arrive in great condition and feature... See more

Order

Consumers find order experiences mixed, as some reviewers praise the straightforward website, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pleased with items I received but disappointed one item was unavailable which was a pair of pyjamas. I had ordered 2 pairs different sizes for a brother and sister but only got 1 pair. If had been t... See more

Rated 5 out of 5 stars

Lots of choice at really great prices. Quality remains the same even though prices are reduced. I've paid for unlimited delivery for the year so delivery is always super fast. Keep returning for more... See more

Rated 5 out of 5 stars

I am a new customer and my first order was muddled up: I was sent the wrong shoe size instead of the size I ordered however this was rectified promptly. I was also sent a free return label which was... See more

Rated 5 out of 5 stars

I needed a coat that was long, warm and waterproof for the sideline at football matches. I seen this Regatta coat at a good price. I had visited my local outlet shopping village and I saw th... See more



Company details

  1. Clothing Shop
  2. also in
  3. Children's clothes shop
  4. Discount shop
  5. Ladies' clothes shop
  6. Men's clothes shop
  7. Sportswear Shop

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.

Unlimited Delivery at MandM

Written by the company

Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122k reviews

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Asks customers to review

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4.4

All reviews

(121,622)

14,536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great online shop to use


Great online shop to use, quality of product and prices are very good, all round a good experience with no issues regarding the delivery, l will recommend MandM to friends and family.

5 November 2026
Rated 5 out of 5 stars

Good range of products to suit all…

Good range of products to suit all budgets. Post Office took 3 attempted deliveries despite me waiting for them at the provided address but apart from that efficient service from mandm. Easy to return items not required.

24 October 2026

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