Montirex Reviews 

14,104
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 6,076 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their beautiful colors, good fit, and fashionable designs. Many people appreciate the excellent service, highlighting prompt dispatch, good communication, and efficient handling of orders. Reviewers find the clothing well-made, offering great value, and suitable for various needs, with the overall ordering process often described as easy and straightforward. However, some customers also noted issues with delivery, including parcels being lost in transit or delivered to insecure locations. A few other people also felt that items were sometimes missing from orders or were out of stock after purchase, leading to frustration. Additionally, some reviewers found that sizing could be small, recommending to size up for a better fit.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality, beautiful colors, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the quick and fast... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the great quality of materials,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Service

Reviewers mention positive feedback about service, with many praising the efficient and professional service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good Design. Beautiful colours and good fitting. Nice to wear during everyday life and good to moderate for sweat transport during sport. Minus: being a customer in Germany, the Merchandise has t... See more

Company replied

Rated 4 out of 5 stars

My first order didn't arrive due to being stuck in transit with Evri. I contacted Montirex and they immediately sent me out the same order next day delivery free of charge. Evri are the problem here a... See more

Company replied

Rated 4 out of 5 stars

Clothes are lovely quality, sale price made me very happy but the sizing was a little difficult to navigate even with measuring my child. I probably should have sized up for plenty of wear. I would de... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Montirex enough. Been buying a lot recently for my grandsons. Great quality beautiful colours and finished to a high standard. Always packaged so carefully and you are kept up to date... See more

Company replied


Company details

  1. #110 of 147 best companies in Sportswear Shop

Written by the company

Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge.  Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.


Contact info

4.1

Great

TrustScore 4 out of 5

14k reviews

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4.1

All reviews

(14,104)

6,130 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, no problem with returns.. Easy

8 July 2026
Montirex logo

Reply from Montirex

Hello Cath,

Thank you for your feedback!

We're pleased to hear that you were happy with our quick delivery and found the returns process easy and hassle-free. Providing a smooth experience from ordering through to returns is very important to us.

We appreciate your support and hope to welcome you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great Clothing

Great value and superb quality stylist clothes
Fast delivery

15 July 2026
Montirex logo

Reply from Montirex

Hello Beverley,

Thank you for your fantastic feedback!

We're delighted to hear that you’re pleased with the value, quality, and style of our clothing. It's also great to know that your order arrived quickly.

We really appreciate your support and look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Nice and easy we order the wrong size…

Nice and easy we order the wrong size returns were nice and easy and refund was quick. We then ordered in the correct size and was delivered within 3 days.

16 July 2026
Montirex logo

Reply from Montirex

Hello Jade,

Thank you for your great feedback!

We're pleased to hear that our returns process was simple and that your refund was processed quickly. It's also great to know that your replacement order arrived promptly once you selected the correct size.

We appreciate your support and are glad we could make the process easy from start to finish. We hope you enjoy your purchase and look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

I did not receive the goods

I did not receive the goods. Status delivered. Picture of it left in the open on the wall but no product. Please send another or refund my money.
Miss Ochiabuto

14 July 2026
Montirex logo

Reply from Montirex

Hi Miss Ochiabuto,

We're sorry to hear that you didn't receive your order despite it being marked as delivered.

We understand how frustrating this must be. Please contact our customer support team with your order details so we can investigate this with the courier as quickly as possible. Once we've completed our investigation, we'll work with you to reach an appropriate resolution, whether that's a replacement or a refund where applicable.

Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Best customer service I have received…

Best customer service I have received in a long time! Buy a lot from Montirex and usually have no issues with quality. One item was not as I would have expected, couldn’t fault their response.

27 April 2026
Montirex logo

Reply from Montirex

Hello Tracey,

Thank you for your fantastic feedback!

We're delighted to hear that you've had such a positive experience with our customer service team. While we're sorry that one of your items didn't meet your expectations, we're pleased that we were able to assist and resolve the issue for you.

Your continued support means a great deal to us, and we're grateful that you choose Montirex for your purchases. We'll be sure to share your kind comments with the team.

We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great value for money

Great value for money

8 July 2026
Montirex logo

Reply from Montirex

Hello Erin,

Thank you for your feedback!

We're delighted to hear that you found our products to be great value for money. We really appreciate your support and hope you enjoy your purchase.

We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Purchased clothes that my teenage boy…

Purchased clothes that my teenage boy chose. Great selection of products. I did have to return 2 things due to size small being slightly too big. The returns process was easy to do and the return was processed fairly quickly. Delivery was prompt and all items were packaged well. I'm very pleased with the quality of the clothing as well. I've purchased some items previously which have lasted extremely well.

15 July 2026
Montirex logo

Reply from Montirex

Hello Georgie,

Thank you for taking the time to share such detailed feedback!

We're delighted to hear that you and your son were pleased with the selection of products, the quality of the clothing, and the overall shopping experience. It's great to know that your previous purchases have lasted well and that our returns process was straightforward and handled quickly.

We're also pleased that your order arrived promptly and was well packaged. Your continued support means a lot to us, and we hope to welcome you and your son back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great quality clothing !

Great quality clothing !

8 July 2026
Montirex logo

Reply from Montirex

Hello Catherine,

Thank you for your lovely feedback!

We're delighted to hear that you’re impressed with the quality of our clothing. We really appreciate your support and hope you enjoy your purchase.

We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Fast delivery great clothes as always

Fast delivery great clothes as always

25 June 2026
Montirex logo

Reply from Montirex

Hello Dean,

Thank you for your great feedback!

We're delighted to hear that you were pleased with our fast delivery and the quality of your clothing. It's fantastic to have your continued support, and we're glad we can keep providing products and service you enjoy.

We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

I love it all

I love it all

8 July 2026
Montirex logo

Reply from Montirex

Hello Megan,

Thank you for your lovely feedback!

We're delighted to hear that you love your purchase and that everything has met your expectations. We really appreciate your support and hope to welcome you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Outstanding Customer Service from Megan

I ordered two tracksuits for my son, but unfortunately only the trousers were delivered. I contacted customer service and was assisted by Megan, who was absolutely fantastic from start to finish.

As soon as I explained the issue, Megan arranged for two replacement jackets to be sent out. When those were unfortunately lost in transit, she didn’t hesitate to help again and arranged for another two jackets to be sent. Thankfully, these arrived successfully.

Although there were delivery issues that were outside of the company’s control, Megan’s customer service was outstanding throughout. She kept me informed, was professional, friendly, and went above and beyond to make sure the problem was resolved.

A huge thank you to Megan for her persistence and excellent customer service. She is a real credit to the company.

17 July 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Mark,

Thank you for taking the time to share such a detailed review.

We're sorry that you experienced issues with the delivery of your tracksuits, but we're delighted to hear that Megan was able to support you throughout and help get everything resolved. We truly appreciate your patience and understanding while the replacement items were arranged.

Your kind words about Megan's professionalism, communication, and dedication mean a great deal. We'll be sure to share your feedback with her, as we're sure she'll be delighted to know her efforts were appreciated.

Thank you again for your support, and we hope your son enjoys his tracksuits!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

I had a slight problem with my return…

I had a slight problem with my return ... this was delt with quickly and efficiently great customer service thank you

8 July 2026
Montirex logo

Reply from Montirex

Hello Jacquie,

Thank you for your kind feedback!

We're pleased to hear that your return query was handled quickly and efficiently. Providing helpful and responsive customer service is very important to us, and we're glad our team could assist you.

We really appreciate your support and thank you for recognising the service you received. We look forward to helping you again in the future!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Excellent service and quality ,all…

Excellent service and quality ,all amazing

8 July 2026
Montirex logo

Reply from Montirex

Hello Luisa,

Thank you for your fantastic feedback!

We're delighted to hear that you were impressed with both our service and the quality of our products. It's great to know that you had such a positive experience with us.

We really appreciate your support and look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 4 out of 5 stars

Excellent service no problems with my…

Excellent service no problems with my order and came in the time scale and driver was excellent thank you

15 July 2026
Montirex logo

Reply from Montirex

Hello Glyn,

Thank you for your kind feedback!

We're delighted to hear that everything went smoothly with your order, that it arrived within the expected timeframe, and that you were pleased with the service provided by the driver. Your comments are greatly appreciated and will be shared with the team.

We hope to see you again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Dealt with 3 different customer…

Dealt with 3 different customer services this week due to packages being stolen and if it wanst for the team at montirex I would of got nowhere a full refund within a hour of my first email no fussing about 10/10 service thanks guys

22 July 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Jacqueline,

Thank you for sharing your experience and for your kind words.

We're really sorry to hear that you experienced issues with stolen packages, but we're pleased that our customer service team was able to support you and resolve the matter quickly. Providing a helpful and hassle-free service is very important to us, and we're glad we could make things easier during a frustrating situation.

Your feedback means a lot to the team, and we'll be sure to share your kind comments with them. Thank you again for your support.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

In the last few weeks i bought a few…

In the last few weeks i bought a few items and had no problems with the items. Very satisfied with all my purchases.

8 July 2026
Montirex logo

Reply from Montirex

Hello Derek,

Thank you for your great feedback!

We're delighted to hear that you've been happy with your recent purchases and that everything has met your expectations. It's wonderful to know you've had no issues with your items and are satisfied with your orders.

We really appreciate your support and look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

I didn’t order anything

I didn’t order anything, I’ve never heard of you it was a fraud case

15 July 2026
Montirex logo

Reply from Montirex

Hello Sarah,

We're sorry to hear about your experience. We take reports like this very seriously.

We've investigated the matter and can confirm that a full refund for the order was processed to the original payment method on 16/07. Depending on your bank or card provider, it may take a few working days for the refund to appear on your account.

If you believe this transaction was fraudulent, we also recommend contacting your bank or card provider so they can investigate and help secure your account if necessary.

If you have any further questions or need any additional assistance, please don't hesitate to contact our customer support team.

Kindest regards,

The Montirex Team

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