Good Design. Beautiful colours and good fitting. Nice to wear during everyday life and good to moderate for sweat transport during sport. Minus: being a customer in Germany, the Merchandise has t... See more
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Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge. Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.
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Reply from Montirex
Nice and easy we order the wrong size returns were nice and easy and refund was quick. We then ordered in the correct size and was delivered within 3 days.
Reply from Montirex
I did not receive the goods. Status delivered. Picture of it left in the open on the wall but no product. Please send another or refund my money.
Miss Ochiabuto
Reply from Montirex
Best customer service I have received in a long time! Buy a lot from Montirex and usually have no issues with quality. One item was not as I would have expected, couldn’t fault their response.
Reply from Montirex
Purchased clothes that my teenage boy chose. Great selection of products. I did have to return 2 things due to size small being slightly too big. The returns process was easy to do and the return was processed fairly quickly. Delivery was prompt and all items were packaged well. I'm very pleased with the quality of the clothing as well. I've purchased some items previously which have lasted extremely well.
Reply from Montirex
Reply from Montirex
I ordered two tracksuits for my son, but unfortunately only the trousers were delivered. I contacted customer service and was assisted by Megan, who was absolutely fantastic from start to finish.
As soon as I explained the issue, Megan arranged for two replacement jackets to be sent out. When those were unfortunately lost in transit, she didn’t hesitate to help again and arranged for another two jackets to be sent. Thankfully, these arrived successfully.
Although there were delivery issues that were outside of the company’s control, Megan’s customer service was outstanding throughout. She kept me informed, was professional, friendly, and went above and beyond to make sure the problem was resolved.
A huge thank you to Megan for her persistence and excellent customer service. She is a real credit to the company.
Reply from Montirex
I had a slight problem with my return ... this was delt with quickly and efficiently great customer service thank you
Reply from Montirex
Reply from Montirex
Excellent service no problems with my order and came in the time scale and driver was excellent thank you
Reply from Montirex
Dealt with 3 different customer services this week due to packages being stolen and if it wanst for the team at montirex I would of got nowhere a full refund within a hour of my first email no fussing about 10/10 service thanks guys
Reply from Montirex
In the last few weeks i bought a few items and had no problems with the items. Very satisfied with all my purchases.
Reply from Montirex
I didn’t order anything, I’ve never heard of you it was a fraud case
Reply from Montirex
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