Montirex Reviews 

14,104
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 6,076 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their beautiful colors, good fit, and fashionable designs. Many people appreciate the excellent service, highlighting prompt dispatch, good communication, and efficient handling of orders. Reviewers find the clothing well-made, offering great value, and suitable for various needs, with the overall ordering process often described as easy and straightforward. However, some customers also noted issues with delivery, including parcels being lost in transit or delivered to insecure locations. A few other people also felt that items were sometimes missing from orders or were out of stock after purchase, leading to frustration. Additionally, some reviewers found that sizing could be small, recommending to size up for a better fit.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality, beautiful colors, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the quick and fast... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the great quality of materials,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Service

Reviewers mention positive feedback about service, with many praising the efficient and professional service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good Design. Beautiful colours and good fitting. Nice to wear during everyday life and good to moderate for sweat transport during sport. Minus: being a customer in Germany, the Merchandise has t... See more

Company replied

Rated 4 out of 5 stars

My first order didn't arrive due to being stuck in transit with Evri. I contacted Montirex and they immediately sent me out the same order next day delivery free of charge. Evri are the problem here a... See more

Company replied

Rated 4 out of 5 stars

Clothes are lovely quality, sale price made me very happy but the sizing was a little difficult to navigate even with measuring my child. I probably should have sized up for plenty of wear. I would de... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Montirex enough. Been buying a lot recently for my grandsons. Great quality beautiful colours and finished to a high standard. Always packaged so carefully and you are kept up to date... See more

Company replied


Company details

  1. #110 of 147 best companies in Sportswear Shop

Written by the company

Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge.  Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.


Contact info

4.1

Great

TrustScore 4 out of 5

14k reviews

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4.1

All reviews

(14,104)

6,130 reviews in the last 12 months

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Rated 3 out of 5 stars
Montirex logo

Reply from Montirex

Hello Omar,

We're sorry to hear that your item developed a fault.

We understand how disappointing it is when a product doesn't last as expected. Our Customer Service team will always be happy to review issues like this and work towards a suitable resolution.

If you haven't already been in touch with us, please contact our Customer Service team with your order details and a few photos of the damage so we can investigate this for you.

We appreciate your feedback and hope to have the opportunity to put things right.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great three piece shorts set

Easy shopping experience, items are good quality, well packed and with a speedy delivery. Bought several sets for my son and he wears them every day!

7 July 2026
Montirex logo

Reply from Montirex

Hello Clare,

Thank you for your fantastic review!

We're delighted to hear you had such an easy shopping experience and that you're pleased with the quality of your items, packaging, and speedy delivery. It's wonderful to know your son is enjoying his sets and wearing them every day!

We really appreciate your continued support and hope to provide you and your son with more great products in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Sizing is great. Delivery not all that long.

7 July 2026
Montirex logo

Reply from Montirex

Hello Lisa,

Thank you for your lovely review!

We're delighted to hear you found the ordering process easy and that you're happy with the sizing of your items. It's also great to know your delivery arrived within a reasonable timeframe.

We really appreciate your feedback and support, and we hope you enjoy your purchase. We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars
Montirex logo

Reply from Montirex

Hello Marie,

Thank you for your great review!

We're pleased to hear you were happy with the value of our sale items and the prompt delivery of your order. We always aim to provide great products at competitive prices while ensuring a smooth shopping experience.

We really appreciate your support and hope to welcome you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Amazing clothes and great customer…

Amazing clothes and great customer service. Ordered the small size, returned it and got the refund with no hassle.

14 July 2026
Montirex logo

Reply from Montirex

Hello Shivani,

Thank you for your brilliant review!

We're delighted to hear you love our products and had such a smooth experience with your return and refund. It's great to know our Customer Service team was able to assist and make the process hassle-free.

We really appreciate your support and look forward to helping you find your perfect fit next time!

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

We have not received our parcel

We have not received our parcel. Paid for next dsy delivery but still not showing as delivered.

21 July 2026
Montirex logo

Reply from Montirex

Hello Claire,

We're very sorry to hear about your experience.

Having looked into your order, we can see that it was dispatched from our warehouse on 14/07. However, according to the courier's tracking information, the parcel has not progressed through their network since 15/07. As there were no further tracking updates, we had to classify the parcel as lost in transit.

Our Customer Service team has since assisted you with this matter, and on 21/07 a full refund was processed for your order. Please allow 3–5 working days for the funds to appear back in your account, depending on your payment provider.

We sincerely apologise for the inconvenience caused. While this situation was outside of our control once the parcel was with the courier, we appreciate how disappointing it is when an order doesn't arrive as expected. If there's anything further we can help with, please don't hesitate to get in touch with our Customer Service team.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Montirex is a really great company to buy from

Montirex is a really good company to buy from.
The website is easy to navigate, their shipping is fast and returns policy fair. They also have a rewards system which genuinely gives money off. The customer services is also one of the best I have experienced.
Well done

5 July 2026
Montirex logo

Reply from Montirex

Hello,

Thank you so much for your fantastic review!

We're thrilled to hear you've had such a positive experience with us. It's great to know you found our website easy to navigate, were pleased with our fast shipping and fair returns process, and have been able to make the most of our rewards programme.

We're especially delighted to hear your kind words about our Customer Service team. Providing the best possible support to our customers is incredibly important to us, so your feedback means a great deal.

Thank you for taking the time to share your experience and for your support. We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great price

Great price, great products and quick delivery.

7 July 2026
Montirex logo

Reply from Montirex

Hello Louise,

Thank you for your fantastic review!

We're delighted to hear you were happy with our great prices, quality products, and quick delivery. It's wonderful to know we could provide you with such a positive shopping experience.

We really appreciate your support and look forward to serving you again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars
Montirex logo

Reply from Montirex

Hello John,

Thank you for your wonderful review!

We're delighted to hear you received great service from start to finish. Your kind words and 100% recommendation mean a lot to the team, and we're so pleased you had such a positive experience.

We really appreciate your support and look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

Ordered a xrta small spirit jacket by…

Ordered a xrta small spirit jacket by mistake. Ordered my correct size when I realise 5 minutes after I sent my order that I had ordered the wrong size. I packaged the xtra small up and sent it via the post office for Evri when it arrived. I waited 15 days for a reply. They have emailed saying I have sent a pair of trousers which is incorrect as that isn’t what I sent. Now they are saying they will send the trousers back to me which isn’t what I sent. And I won’t be getting a refund disgusting.

21 July 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Lacie,

Thank you for taking the time to leave your review.

We have discussed this matter with you directly and can confirm that a refund for the item has now been issued.

We kindly ask that you allow 3–5 working days for the refund to be processed and appear in your account, as this timeframe can vary depending on your bank or payment provider.

We apologise for any confusion or inconvenience caused during this process and appreciate your patience while we worked to resolve this matter.

Kind regards,

The Montirex Team

Rated 1 out of 5 stars

My order got lost and the response was…

My order got lost and the response was the company would replace it, to which I said yes. To then be emailed they couldn't do it so I emailed back and said the company offered it first . It was an automated response i was then told. then I received the item in the wrong colour I ordered . The whole process took almost 6 weeks far too long for a tracksuit top and it was wrong

14 July 2026
Montirex logo

Reply from Montirex

Hello Michelle,

Thank you for taking the time to leave your review. We are sorry to hear about your experience and appreciate you bringing this matter to our attention.

We have reviewed the correspondence regarding your order and can confirm that our Customer Service team initially contacted you in June to advise that we could either arrange a replacement order or issue a refund. You then responded on 12th July confirming that you would like a replacement order to be sent.

An automated response was sent following your reply, and we sincerely apologise for any confusion or inconvenience this may have caused. We have since rectified the matter and ensured that your replacement order was processed and sent out to you.

At this stage, we have not received any previous communication from you regarding receiving an incorrect item prior to this review. We would be happy to investigate this further for you, so please send over images of the item(s) received, along with any relevant details, and our Customer Service team will look into this.

We apologise again for any inconvenience caused and look forward to resolving this matter for you.

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Good price

Good price.
Nice product.

7 July 2026
Montirex logo

Reply from Montirex

Hi,

Thank you for taking the time to leave your review.

We’re delighted to hear that you are happy with the price and quality of your purchase. We always aim to provide great value while delivering products that our customers can enjoy.

We really appreciate your feedback and support.

Kind regards,

The Montirex Team

Rated 1 out of 5 stars

Well I haven’t gotten my parcel and I…

Well I haven’t gotten my parcel and I had no updates for 2 days.

13 July 2026
Montirex logo

Reply from Montirex

Hi Deniz,

Thank you for taking the time to leave your review. We are sorry to hear that you have not received your parcel and understand how frustrating this situation must be.

We can confirm that we have raised this matter with the courier and are currently awaiting their response. As soon as they have completed their investigation and confirmed the outcome, we will contact you via email with an update.

We appreciate your patience while this investigation is ongoing and apologise for any inconvenience caused.

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Excellent quality and brilliant…

Excellent quality and brilliant customer service

6 July 2026
Montirex logo

Reply from Montirex

Hi Enrico,

Thank you for taking the time to leave your review.

We’re delighted to hear that you are pleased with the quality of our products and the service you received from our Customer Service team.

Providing high-quality products and a positive experience for our customers is extremely important to us, and we really appreciate your kind feedback and support.

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Very good quality of product and fit

Very good quality of product and fit

6 July 2026
Montirex logo

Reply from Montirex

Hello Ian,

Thank you for taking the time to leave your review.

We are delighted to hear that you are pleased with the quality of our product and that the fit met your expectations. We truly appreciate your positive feedback.

Kindest regards,

The Montirex Team

Rated 4 out of 5 stars

Minimum order is expensive

Minimum order is expensive

6 July 2026
Montirex logo

Reply from Montirex

Hello Karan,

We appreciate your feedback regarding our minimum order requirement. We are always reviewing our policies to ensure a positive experience for all our customers.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

I order a lot from there website

I order a lot from there website. Nice stuff and they deliver quick. I order from Holland takes a few days. The clothes and service are perfect!!

5 July 2026
Montirex logo

Reply from Montirex

Hello Jodie,

Thank you for taking the time to share your wonderful feedback!

We are so pleased to hear that you enjoy our products and that our delivery service to Holland meets your expectations. It's fantastic to know that you find both our clothes and service to be perfect. We truly appreciate your continued support!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Easy website great quality clothes at…

Easy website great quality clothes at great price
All way delivered timely
Just a1

13 July 2026
Montirex logo

Reply from Montirex

Hello,

We are so happy to hear you enjoyed our website, the quality of our clothes, and our timely deliveries. Your positive feedback means a lot to us!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Excellent purchases

All the items I have purchased have been of a good quality and competitively priced. I wouldn’t hesitate to order from Montirex again in the future.

5 July 2026
Montirex logo

Reply from Montirex

Hello Pat,

Thank you for your fantastic feedback! We're so pleased to hear that you've been happy with the quality and pricing of your purchases. It's wonderful to know you wouldn't hesitate to order from us again. We truly appreciate your support!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Easy to use site

Easy to use site, fast delivery.
Sizes in tops and jackets came up small so would recommend going the next size up.

6 July 2026
Montirex logo

Reply from Montirex

Hello Phil,

Thank you for your wonderful feedback! We're so pleased to hear that you found our website easy to use and that your order arrived quickly. We also appreciate your helpful suggestion regarding sizing for tops and jackets; we'll certainly take this into consideration.

Kindest regards,

The Montirex Team

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