All i'm going to say is Charlie's is AWESOME. First off they will NOT be beaten in price, I have tried and always end up ordering from Charlie's the same named products always cheaper than anywh... See more
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Review summary
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Charlie’s are well organised and efficient, the products are excellent. The only downside is that they use Royal Mail who have consistently failed to deliver on the date given by Charlie’s. This is mo... See more
I’ve made several small online purchases from Charlie’s and I’ve found them to be very good price wise. They deliver quickly too, and it’s parcelled up really well, as everything I’ve bought is fair... See more
My experience with Charlie's was not the first and it will not be my last. On this occasion I was pleasantly surprised with my purchase it was well packaged and glad to know & see l that I do not hav... See more
Company details
- #1 of 76 best companies in Outdoor furniture shop
- #2 of 95 best companies in Kitchenware Shop
- #2 of 22 best companies in Equestrian Shop
- #1 of 23 best companies in Lawn Mower Shop
- #2 of 96 best companies in Tool shop
About Charlies
Written by the company
At Charlies, customer satisfaction is at the heart of everything we do. As a family-run business with 8 stores across Wales and the borders, we've built our reputation on word of mouth and trust, continuously offering the highest standard of service at the best possible price. We know that creating this connection online is a little more difficult, so we partner with Trustpilot to hear directly from you.
Your reviews are vital to our ongoing growth and success. Not only do they help us to continuously improve, but they always put a smile on our team's faces - who love reading about how we help you make the most of your home, garden and outdoor space.
Thank you for helping us to be the best we can be!
Get In Touch
Shop Garden Furniture
Shop Outdoor Living
Shop Gardening
Shop Home & Kitchen
Shop Clothing
Shop Footwear
Shop Tools & DIY
Shop Pets & Equestrian
Shop Camping
Shop Christmas
Our Company Values
Written by the company
- We believe in fair pricing for every single customer, whether you're new or existing, so we do not offer one time discounts or flash sales.
- Our friendly customer service team are always happy to help - whether in store, on the phone, on live chat, whatsapp or email - we're here!
- We only sell products that we'd be happy to take home ourselves.
- We offer a super simple, hassle-free returns process.
Our Delivery Promise
Next day, free delivery & premium services
We only partner with couriers that we believe will take care of our products, getting them to you safely, and quickly - just as if we were to deliver them to you ourselves.
When your order is dispatched we'll let you know which courier it's coming with, provide you with a tracking number, and an estimated delivery date.
Contact info
Unit 7 Offas Dyke Business Park, Buttington, SY21 8SS, Welshpool, United Kingdom
- 03450770708
- info@charlies.co.uk
- charlies.co.uk
Free UK Delivery Over £75
4.9
Excellent
60k reviews
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I sent feedback on your first request
I sent feedback on your first request, I said on it we had received them but hadn't used at that point but looked good quality, since then they have been used & are very good.
Good delivery and good price
9 August 2026
QUICK DELIVERY GREAT BOOTS JUST WHAT I…
QUICK DELIVERY GREAT BOOTS JUST WHAT I WANTED.
THANK YOU
9 August 2026
Beautiful material in this well made…
Beautiful material in this well made T-shirt . Light and with nicely cut sleeves and neckline
9 August 2026
Been trying to contact you as the…
Been trying to contact you as the Barbour Wellies I purchased are no good have sharp edges inside ..
sent two emails and no response ..
3 July 2026
The boxes arrive in expected condition…
The boxes arrive in expected condition and on the date indicated.
13 August 2026
Unfortunately the order was too big so…
Unfortunately the order was too big so returned it have the postage taken off my refund not very good customer service
16 August 2026
Always my go to store.
I have shopped with Charlie's for years not at thier Carmarthen store. I always say, if you can't find it anywhere, Charlie's will have it. From gifts, to clothing to kitchen ware to DIY and so on.
I wanted to pick up some pieces for camping, and as always ended up buying more. Everything arrived well packaged, and in plenty of time.
Price points are wide depending upon your budget, but i still say, they will always have what you need.
9 August 2026
Highly recommend!
Very pleased with my outdoor clock - looks great, works well. Order and delivery straightforward and item was very well packaged for safety.
15 August 2026
Excellent good value garden pots & good…
Excellent good value garden pots & good delivery time, have ordered from them a couple of times & would certainly order again
15 August 2026
Bought a nicely made hedgehog house for…
Bought a nicely made hedgehog house for our garden. Arrived quickly and well packaged. Great price too!
15 August 2026
Great customer service
My order of the garden arch was despatched quickly and arrived in a couple of days. I excitingly set up the legs then realised the top of the arch was defective and could therefore not complete the set up. I contacted Charlies for assistance and they couldn’t be any more helpful. They contacted the supplier for me and were able to replace the defective part for me within a week. Customer service was excellent. Thank you so much Charlies.
15 August 2026
A very pleasant shopping experience
The product was top class also the delivery was really good.I couldn’t believe I would get the product so quickly.The price was very competitive against other stores.
15 August 2026
One happy customer!
Product as described and at a great price, and delivered as expected. Very happy with the service and would definitely use again.
15 August 2026
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