Sharena Blake

Firstly I would have given five stars, because I can not fault what the service is designed to do. However, when picking a machine, I picked the one that you decided was the closest fit to my last one. When it arrived, the only issue was the plug cable not being long enough. When I called, there were discussions around me measuring the cable, options of buying and extension lead and speaking to the manufacturer.

The constant back on phone was ridiculous until I blurted out that I want to make a complaint, which i never got a response to.

You picked up the machine and allowed for me to chose another, which was great. The new machine arrived and the man that delivered it was really nice and even offered to unpackage it for me. Just to confirm that the same friendly service also came from you other delivery drivers

I’ve purchased from 24/7 Blinds previously and they are definitely a go to for me when it comes to quality for money and their service delivery.

Ordered on Sunday delivered by Thursday with updates along the way, would definitely recommend

Harvey was absolutely brilliant! Extremely respectful of my home throughout the installation.

The finish of the blinds are just beautiful! Harvey went through the aftercare process with me also and which was needed because I would have ruined my blinds that only require a feather duster!

Thank you again Harvey, you were absolutely brilliant,

The process of will writing with this company is made extremely simple.

You also have the option of logging into your account at any time to make amendments, which is absolutely essential, because circumstances change regularly, so this service is perfect

Absolutely beautiful cap!

I’ve got loads of compliments from the Gen-Z’s, so clearly I was onto a winner.

When I walked into the store, I was greeted with a smile straight away!

I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.

This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection

Samuel is our regular DPD Courier and he is always friendly and super polite.

When I receive my notification confirming my delivery slot, he is never late, and never places the items on the floor to take the picture, he always puts them in my hand, which shows he is respectful of his customers

Wild update: imagine I receive an email from Trust Pilot to say these people want to know why I gave them a bad review and my review maybe taken down! Then I’ll put it up again.

They agreed for me to return the bag, I sent it back and then five months later the item was returned back to me even though they provided me with the address to make a return. If your company are that great, my one review would not bother you!

If I could give zero out of a million, they qualify. Last year I had an issue with a bag I purchased. I had to come to Trust Pilot to get them to even respond. They agreed my return and off it went, for the item to arrive back to me five months later where they refused to accept delivery. NEVER EVER WILL I DEAL WITH PEOPLE, I might just even pop over to Tik Tok to share my experience.

I wish I could add pics

There is one thing to sign up to Odeon membership but to cancel, it is a joke.

I emailed them to cancel last month and they still took a payment this month.

Their phone line is always down, they don’t respond to emails

Yeah, I didn’t look at the reviews before purchasing and I really wish I did, because I’m pissed.

Absolutely disgusted and disappointed in what the just received (a bag). It smells so fake that I’ve had to put it back in the plastic bag it came in, the shape, the colour, the size, it is all wrong.

Thank god, I used PayPal so that I can get my money back

I initially purchased a top online and upon seeing it, wrote a horrible review, however I have been communicating with a lovely lady called Hannah and upon reflection whilst I didn’t like what I had purchased, the review does not reflect their service level to try and accommodate and resolve a customer’s experience, so thank you Hannah

Really easy to make my purchase, instantly received notification on my Shop app that my order had been placed.

Got my glasses for a bargain price after seeing them at the airport for an extra £80.00.

Loads of compliments received

The operative that attending was really friendly. He kept me informed of his journey (he got stuck on another job), and had his shoes off at my door ready to start!

Definitely worth investing in using Homeserve as they really do provide a great service

Absolute gorgeous aftershave. It’s an oldie but a good.

The order and delivery were really good too!

Purchased cover, quick & simple with great affordable prices. Definitely will use again

Lookfantastic is an amazing site to shop at. I had a minor issue with an order, took a moment to get it sorted out, but they really redeemed themselves

Definitely my new go to beauty store, always discounts and quick delivery.

Revised comment! I purchased a tracksuit and the bottoms were faulty. Initially there was some issues around the return, but I have since heard from a lovely lady called Alice, who told me to send them back for assessment.
Thank you Alice, I really appreciate your customer service!

Absolutely brilliant service. Placed an order Thursday afternoon, before I knew it, I had confirmation of shipping and delivery.

Extremely reasonable prices, I found their prices for what I wanted better than Amazon.

Thank you so much Partyrama

I got a random call that I was not going to answer but I am so glad I did! Aaron gave me the best advice about my insurance cover, he let me know I was paying to much for my current policy based on my age and not having any health insurance.

Using this service is better than an online comparison site as you get to ask questions and receive reassurance. I also am really pleased that by using this service I was also prompted to sort out my will... Definitely recommending to family and friends