New Era Cap Europe Reviews 

14,113
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 2,260 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent craftsmanship and material of items like caps and apparel. Many people also appreciate the wide selection available and the overall positive service experience. Consumers frequently commend the fast and efficient delivery, noting that orders arrive quickly and are well-packaged. However, some customers noted issues with delivery, specifically concerning parcels not being received or handled by couriers like DPD, leading to confusion about order status. A few people also found product sizing inconsistent, with items fitting differently than expected or compared to previous purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising the top-quality... See more

Quality

Customers generally report positive experiences with product quality, frequently praising the excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and reliable delivery,... See more

Order

People report ambiguous experiences with order, with some customers praising the quick and efficient ordering... See more

Service

Reviewers mention positive feedback about service, often highlighting good quality and fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You know exactly what you’re getting with New Era, top quality head gear every time, will definitely be shopping with them again

Rated 5 out of 5 stars

I got a cap your my brother in law, it shipping was on time but can say much about the cap as I did use it, he seems to like so I'll go with that's a positive.

Rated 5 out of 5 stars

Great choice of caps. Quality of the caps I received are amazing, packaged well, fast delivery and also able to use voucher code, so a little saving on price and free delivery over £40. Definitely u... See more

Rated 5 out of 5 stars

Cap is great as always. I personally just wanted a collection of the NFL Bad Bunny series from the Super Bowl. Wish the item had more unique packaging, but can’t fault anything with the service or the... See more



Company details

  1. #10 of 10 best companies in Headwear shop
  2. #1 of 2 best companies in Baseball
  3. #1 of 2 best companies in Basketball club
  4. #408 of 600 best companies in Clothing Shop
  5. #1 of 1 best companies in American football club

About New Era Cap Europe

Written by the company

new era

New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back 100 years.

We are the official on field headwear provider for the teams in the MLB, NBA and NFL.

Other sports we have products for include football, motorsports, and rugby. We provide headwear for the likes of New York Yankees, LA Dodgers, Chicago Bulls, LA Lakers, Las Vegas Raiders and more!

Within these teams we have a range of headwear styles for everyone, these include:

- Our iconic 59FIFTY Fitted Cap
- Trucker Caps
- 9FORTY Adjustable Cap
- 9FIFTY Snapback Cap
- Beanie Hats
- 39THIRTY Stretch Fit Cap
- 9TWENTY Adjustable Cap

We also have a large range of exclusive clothing and accessories for all our different teams, from hoodies & sweatshirts, t-shirts, tops, vests, jackets, joggers, track pants and shorts.

Make sure you sign up to our emails today and receive 15% off your first order and be the first to hear about all the latest exclusives!

Click Here to Shop at New Era Cap now!

SHOP NEW IN SHOP HEADWEAR SHOP APPAREL SIGN UP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

14k reviews

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4.2

All reviews

(14,113)

2,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great hats

Item arrived on time and in good condition, the packaging was really well done and my hats are very nice and I will be ordering again.

3 July 2026
Rated 1 out of 5 stars

I ordered a hat the hat itself is a…

I ordered a hat the hat itself is a really good hat I love the design but the top got creases and bends what shouldn’t be there, I contacted the team by email and I was told the crease is meant to be in the cap and I’ve been buying these SnapBacks from your stores for over 16 years very poor and bad advice aswell

13 July 2026
Rated 3 out of 5 stars

I ordered two hats…

I ordered two hats, both the same style both the same size, these were not cheap either at nearly £100 for both. One was perfect, the other one was a good bit smaller. Not sure why.

13 July 2026
Rated 5 out of 5 stars

Caps

A great verity of caps to choose from and you can't go wrong with the choice that you have got
Thank you 😊

7 July 2026

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