I like the caps I bought. I was a bit disappointed that I ordered a cap then had the item cancelled just before my order was dispatched. This happened twice before I emailed customers services to let... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A great baseball ⚾️ cap but size wise was a big bigger, but I'll downsize the cap , except that a great cap! You can always down size your cap to all costumers ! Go on YouTube. The problem will be so... See more
Company replied
This was my first purchase and nearly everything went well. The T shirt was delivered on time was good quality and fitted perfectly. The only slight downside was the tracking went wrong and informed... See more
Ordering the item was easy . The delivery was communicated regularly so I knew when to expect it . And I stayed home to receive the package . The item is good quality and I’ve been rinsing it since I... See more
Company replied
Company details
About New Era Cap
Written by the company
New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back 100 years.
We are the official on field headwear provider for the teams in the MLB, NBA and NFL.
Other sports we have products for include football, motorsports, and rugby. We provide headwear for the likes of New York Yankees, LA Dodgers, Chicago Bulls, LA Lakers, Las Vegas Raiders and more!
Within these teams we have a range of headwear styles for everyone, these include:
- Our iconic 59FIFTY Fitted Cap
- Trucker Caps
- 9FORTY Adjustable Cap
- 9FIFTY Snapback Cap
- Beanie Hats
- 39THIRTY Stretch Fit Cap
- 9TWENTY Adjustable Cap
We also have a large range of exclusive clothing and accessories for all our different teams, from hoodies & sweatshirts, t-shirts, tops, vests, jackets, joggers, track pants and shorts.
Make sure you sign up to our emails today and receive 15% off your first order and be the first to hear about all the latest exclusives!
Click Here to Shop at New Era Cap now!
Contact info
4.2
Great
15k reviews
Asks customers to review
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I have returned your cap please kindly…
I have returned your cap please kindly refund my money
26 October 2026
User friendly- delivery free for larger…
User friendly- delivery free for larger orders - return process is very easy. (Delivery - Order process - Quality)
26 October 2026
New Era Jaguars Baseball Cap
Prompt dispatch and delivery with good transit updates. Well packaged.
Excellent quality cap. Well made. Lovely design and a comfortable fit.
Extensive selection and ranges of different types of cap and different styles for different sports, and teams. You definately get a lot to chose from with New Era. Very pleased and very impressed.
26 October 2026
Excellent quality and a very speedy…
Excellent quality and a very speedy delivery
Thanks
19 October 2026
Quality hat.
26 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from New Era Cap
Hey! thank you so much for leaving a kind review, have a wonderful day!
Everything about it fit so well
16 October 2026
Reply from New Era Cap
Thanks for the great feedback. We’re glad to hear the fit was just right and that you’re happy with your purchase.
I have ordered many caps from new era…
I have ordered many caps from new era but the sizes vary a lot. Unfortunately the one I just purchased is too large despite being the same size as my previous purchase.
23 October 2026
Reply from New Era Cap
Thank you for your continued support. We’re sorry that your latest cap didn’t fit as expected. We understand how disappointing this can be when you’ve previously purchased the same size, and we appreciate your feedback.
I love my cap
I love my cap, it was exactly what I ordered, and the quality was really nice.
23 October 2026
Reply from New Era Cap
Thank you for your review. We’re really pleased to hear that your cap was exactly what you expected and that you’re happy with the quality. We hope you enjoy wearing it.
All perfect x
15 October 2026
Reply from New Era Cap
Thanks for your review. We’re glad everything was just right and hope to see you again soon.
Reply from New Era Cap
Thank you for your great feedback. We’re pleased to hear your order was well packaged, arrived quickly and was exactly as described.
Excellent Delivery Service
22 October 2026
Reply from New Era Cap
Thank you for your great feedback. We’re pleased to hear you were happy with the delivery service and that everything went smoothly.
Reply from New Era Cap
Thank you for your fantastic feedback. We’re so pleased to hear you continue to love our products and rate New Era so highly for caps. We really appreciate your support.
Reply from New Era Cap
Thank you for your great feedback. We’re pleased you found our website easy to use and that your order was delivered efficiently.
Reply from New Era Cap
Thanks for your review. It’s great to hear you’re happy with your hat and loved the style.
Fits as described and quick delivery.
21 October 2026
Reply from New Era Cap
Thanks for your review. It’s great to hear you’re happy with the fit and the speedy delivery.
Reply from New Era Cap
Thanks for the great review. It means a lot to hear you rate New Era caps so highly. We really appreciate your support.
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