I ordered a fitted hat. It's amazing, but the inside has defects. The holes from the inside are not fully stitched all the way, white stitching is poking out, on an all black hat. The black sticker is... See more
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Review summary
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Your clothing is very comfortable and good looking. My little minus was when I returned the goods in 14 days, the DHL is cost too much €s from my country. That's because I only giving 4 stars 🙂
Company replied
Came thru in 5 or less business days. The hat is as fire as advertised, the details also fire, the quality another fire.
Company replied
Really great caps, would love if you could see if they are high or low caps tho, like from top to bottom to see the difference but everything else was delightful
Company replied
4.3
Excellent
18k reviews
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the fitting of the cap isn’t the same…
the fitting of the cap isn’t the same every time ad it should be but sometime the hat fabric is softer and consequentially it fits wider and i had to put some padding to make it fit right
26 October 2026
NFL Paris game hat
I went to the NFL game in Paris. After waiting 90 minutes in the merch line they were sold out of the amazing hat they designed for the game. I was lucky enough to find it here, direct from the manufacturer. Shipping only took 3 days to Italy and the quality is too notch. Super happy!
26 October 2026
Delivery service
12 October 2026
very good quality pants
12 October 2026
Quick and Good!
14 October 2026
everything the heart desires-magnificent
20 October 2026
It's fast and arrives in good condition.
The fact that it was fast and accurate in such a short time.
8 October 2026
Perfect service
23 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great products and fast shipping
Great products, good deals and super fast shipping. Will gladly purchase from New Era again.
23 October 2026
Reply from New Era Europe
Thank you so much for sharing your positive experience. We are thrilled to hear that you are pleased with our selection, great value, and speedy delivery.
It is wonderful to know you plan on shopping with us again, and we look forward to providing you with the same excellent service in the future. 😊
Reply from New Era Europe
Thank you so much for your wonderful review. We are absolutely delighted to hear that you are pleased with the quality of our items and the speed of our shipping.
Reply from New Era Europe
Thank you so much for your feedback. We are thrilled to hear that you are pleased with the speedy delivery and the great quality of your items. Your support means a lot to us, and we hope you thoroughly enjoy your purchase!
Reply from New Era Europe
Hi there, I'm sorry your order did not go as planned, we have issued the refund and provided this feedback to our courier as there appears to have been a delivery failure. We hope this does not put you off from ordering from us in the future, thank you.
Best Quality in planet
9 October 2026
Reply from New Era Europe
Hey Mike! Thank you for leaving such positive words for us to read, we appreciate you!
I regularly buy New Era products
I regularly buy New Era products. I've never been disappointed
21 October 2026
Reply from New Era Europe
Thank you so much for your loyalty and support. We are thrilled to hear that our products consistently meet your expectations and that you have had such a wonderful experience with us over time.
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