allbeauty.com  Reviews 

Wrong items sent and did not reply to emails.

I ordered some mascara from allbeauty. They have not arrived but they have taken payment. They are not responding to emails and the phone number is out of service. This companyis a total cheat. Do not use them .

I ordered items from Allbeauty several times. They do good sales/offers. Also they do fast delivery.

Ordered 4 items and 1 of them was damaged inside the box send them the photos of the item but they didn't bother to reply the email and even the customer care number is invalid looking forward never to order from their website anymore

This is now my second review of this company and it only gets worse, everyone knows their perfume if you are a creature of habit, we all have our go too,
The perfume I purchased for a number of years has always been one of my favourites until I bought it from here, now I’m not stating it’s counterfeit but I have many questions, the perfume doesn’t smell the same, the alcohol content is very high as it burns the skin the colour is much darker than it should be and it’s last time is very little, yet when I buy my favourite perfume from Harrods or John Lewis it’s nothing like this it’s long lasting it fresh doesn’t burn the skin and feels beautiful to wear.
So why are Allbeauty so defensive when I wrote to them stating my concerns.
The woman does protest to much!!!
Something is amiss warning to all of its an expensive perfume buy from your usual supplier. Because this company don’t care!

Really disappointed.
If you need a dependable supplier, please do not use.
Wrong order sent and zero contact from All Beauty since my three emails. My order was meant to be a birthday gift but have been let down.
Number on the internet for your company also does not work. It states 'no longer in service!
So disappointed.

All round service

Terrible experience. The customer service is non-existent. They missed an item in my order and since then have ghosted every email sent to them about it. No response to the complaint and no refund (all the while the marketing spam hasn't stopped).
This was my first and surely my last experience with them.

I was sent a code to redeem of up to 20% off my first order hence ordered one of the perfumes and discovered that I only received 5% off my first order and not the 20% I received the code for. I did try to contact them but without a response up to date. So please be aware of this. I will definitely not purchase any more products from them and, yes, their offers and not competitive compared to other website. I am very disappointed.

I regularly buy from Allbeauty. The prices are excellent for branded beauty products. I cannot even start to work out how much I have saved. I really recommend checking out the products before you purchase elsewhere.

Great product,great price and excellent quick delivery.Would highly recommend.Thankyou.

I have ordered from this company a few times now and would recommend them. The service is very good and their pricing is extremely competitive. I shall be using them again.

Great discount, great delivery, great products !

Beautiful fragrance
For a great price

Delivery was prompt and the genuine item.
Fantastic prices

Great prices and fast delivery, totally recommend!

First time using this company . Not impressed! Paid extra for next day delivery. Item never arrived . Checked online and I could see that the company didn’t even pass it to Royal Mail till the following evening. Standard Bot reply telling me that my package is on its way . I’ll be lucky to receive it 3 days after it was supposed to arrive. Shocking way to treat customers taking money for a service they can’t provide.

The one star is for the speed of delivery.Part of the order was for L'occitane milk soap, but they sent something different. As requested I sent photos and info ready for a replacement. Nothing happened.I asked for acknowledgement of the sent email. Nothing happened. I sent it 4 more times only to receive 4 more standard email requests.There is no other means of contact and I am stuck with items I didn't order

Items not sent in order and won’t accept responsibility
No replacement sent and no offer to try and rectify
Very poor will not use again

Order number: #2579401

I am extremely disappointed with my experience with allbeauty.

I placed an order for perfume on 26 October and paid an additional £5.95 for Next Day Delivery. Despite paying extra for this service, my order was not dispatched as expected.
As of today, I am STILL waiting for my perfume. My parcel was eventually dispatched, but it has still not been delivered.
I have contacted customer service several times, hoping for a proper explanation, an update on my delivery, and a refund of my £5.95 delivery charge. Instead, I keep receiving the same generic, seemingly automated responses. They apologise for the delay but fail to address my concerns or provide a satisfactory resolution.
What frustrates me most is that nobody seems willing to properly read my complaint and deal with the issue. I should not have to send multiple emails just to get a straightforward answer about a service I paid for.
Delays can happen, but the way a company handles problems says a lot about its customer service. Unfortunately, allbeauty has been extremely disappointing. I am still waiting for my perfume, I have not received my delivery refund, and my complaint remains unresolved.
Based on this experience, I would think twice before ordering from allbeauty again.