David wood

United Kingdom

Reviews

Review of APC


Rated 2 out of 5 stars

Driver knocked on door not rung doorbell

Driver knocked on door, not rung doorbell. We have a Ring doorbell and a sign saying please ring the bell we can’t always hear when someone knocks on the door, hence the sign on the door, unfortunately drivers lack of professionalism let’s this delivery down, such a basic operation

7 July 2025
Unprompted review

Reply from APC

Hello David

I am really sorry to hear that the driver did not try the ring doorbell. We do strive to provide the best service, including going the extra mile if it helps, so please accept our apologies that we did not meet the expectation this time. Thank you for bringing this to our attention.

Chelsea
Customer.relations@apc-overnight.com

Review of DPD UK


Rated 1 out of 5 stars

Just had a parcel delivered and left on…

Just had a parcel delivered and left on doorstep driver NOT rung doorbell (ring doorbell system) are these drivers trained not to ring the bloody bell, we have a sign on the door just for that reason ( please ring the bell ) no excuses for this poor service

9 June 2025
Unprompted review

Reply from DPD UK

Thank you for bringing this to our attention. We are sorry you have not received an acceptable service from us. Understandably, you'd be frustrated in this situation. Please allow us to discuss your concerns further and seek a resolution.

DPD UK

Review of metals4U


Rated 5 out of 5 stars

I have ordered a few times from this…

I have ordered a few times from this company and always 5 star. this company sets the standard that others should follow, I live local so I collect myself, ready next day from ordering and well packaged and correct,
That says something nowadays. First class service

7 May 2025
Unprompted review

Reply from metals4U

Good Morning David,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you have consistently received excellent service and that you appreciate our commitment to quality and efficiency. We strive to provide our customers with the best possible experience, and your feedback is greatly valued.
Have a good week. Take care
metals4U

Review of Thompson & Morgan


Rated 1 out of 5 stars

Unfortunately gave my email about an…

Unfortunately gave my email about an enquiry and have not stopped getting mail every day, and every email I have unsubscribed for what that has done. Now directed to spam. Will not use again, just for this reason

4 March 2025
Unprompted review

Reply from Thompson & Morgan

We apologise for any inconvenience caused. Our friendly team are on hand to help 7 days a week and are happy to update your mailing preferences at any time. Unfortunately there are not contact details linked to your review so we are unable to action this straight away. Please contact our customer care team and we will be happy to remove your email from our mailing list ccare@thompson-morgan.com . Kindest regards, Meg. Thompson & Morgan.

Review of Digital Converters


Rated 5 out of 5 stars

Excellent service and quick turnaround…

Excellent service and quick turnaround with good communication from start to finish, was a bit doubtful at what quality I would be getting as video tape was nearly 40 years old but apart from my dubious filming it’s turned out quite watchable, also options for extra copying which is great if anyone wants copies
Would definitely recommend and will use again

21 February 2025
Unprompted review

Review of Leaderonline.com


Rated 3 out of 5 stars

Good delivery with tracking but

Good delivery with tracking. Door well protected but when wrapping taken off side frames had marked on where paint was removed, must have been like that prior to packaging, not bad enough to return but will have to prime again, not what was expected. Pics taken.

7 February 2025
Unprompted review

Reply from Leaderonline.com

I’m glad to hear the delivery went smoothly, but I’m sorry that the side frames had marks on them. That’s definitely not what we’d want you to experience, and I completely understand your disappointment. If you’d like us to look into this further, please feel free to email your photos and details to feedback@leadergroup.co.uk—I’d be happy to help.

Best regards,
Susan George
Head of Customer Services

Review of B&Q


Rated 2 out of 5 stars

B&Q hull rd York

B&Q hull rd York, had some mdf board cut into strips, all cut accurate but was charged a cutting service for all 10 lengths when you get the first 5 cuts free, staff members obviously unaware of this. Only noticed when checking receipt at home. Customer service contacted and as useless as ever, have to return back to store for refund. What’s the point of this none customer service.

23 January 2025
Unprompted review

Review of Cromwell


Rated 2 out of 5 stars

Misleading description

Having to return order of 2 Tyzack support props, item descriptions on site is Tubular steel handle for strength and durability, on arrival not metal as described but plastic, I ordered these on the description because I have had other props with plastic handles and they don’t last 2 minutes. Misleading information. Now having to wait in for a collection, not happy
On a positive note customer service was good

21 January 2025
Unprompted review

Reply from Cromwell

Hello David,

I am sorry to hear about the incorrect item description and the inconvenience this has caused you. I understand how frustrating it must be to receive a product that doesn’t meet your expectations based on the description provided.

To help me investigate this matter further and ensure it is addressed appropriately, could you please provide me with more details to be able to do this for you. I can be contacted via email at CustomerResolution@cromwell.co.uk or phone 0800 338877. I hope to hear from you soon.

Kind regards,
Dave,
Customer Resolution Team.

Review of Axminster Tools


Rated 4 out of 5 stars

Great alloy clamps at a good price…

Great alloy clamps at a good price (sale) wanted something more solid, just the job, well packaged. Would have given 5 star but delivery I thought was a bit slow but then again I am used to ordering Amazon prime so might be a bit unfair

6 December 2024

Review of Tempcover


Rated 5 out of 5 stars

Quick and easy to get cover for 4 hrs

Quick and easy to get cover for 4 hrs, old car traded in for new but was delayed 1 day. insurance arranged prior so had to change, unable to do online with our insurance company without a call at £30 plus rip off. Looked online to find this company and bingo, cheap quality cover and documentation immediately, save a few quid but that’s the name of the game, why get ripped off by big insurance companies, if you keep paying they are going to keep charging top dollar, shop around even if it’s short term, it pays.

29 November 2024
Unprompted review

Reply from Tempcover

David,

Thank you for leaving a review. We’re so glad you were able to visit us at Tempcover. Our team is always working to offer the best service to our customers. We hope you’ll have a chance to come back soon.

Abi Customer Experience Rep

Review of Direct Vacuums

Review of Yodle


Rated 1 out of 5 stars

Usual Yodle standard

Usual Yodle standard, parcel left on doorstep and driver NOT rung doorbell, Ring doorbell so we can tell when it has been rung, how this company are still in business is beyond me must be really cheap and we know how crap they are, if we know beforehand that Yodle are the delivery company we do not order.

11 November 2024
Unprompted review

Review of Selco Builders Warehouse


Rated 1 out of 5 stars

Advertised Bosch tools that are Not in…

Advertised Bosch tools that are Not in stock on line, money paid and now have to go through the refund process, what a load of crap from this company, so called glitch? Offer was too good to be true should have gone with my instincts, and you know what they say. Would have expected more from this company will now shop elsewhere and think twice before ordering anything from them. Big let down.

4 October 2024
Unprompted review

Reply from Selco Builders Warehouse

Hi David, we are sorry that you were not able to purchase the Bosch tools that you ordered. We offered these tools as a Clearance offer and the take up of the offer caught us out with our systems allowing more tools to be sold than we had in stock due to the volume of orders we received in such a short period. This was a genuine offer and we had 100's of tools available which sold out in minutes! We are very sorry for your disappointment and do apologise for this genuine issue.

Review of dishoom.com


Rated 5 out of 5 stars

Canary Wharf restaurant excellent

Canary Wharf restaurant, absolutely first class food and service, one of the best in London, called in by chance on our last night as staying in the hotel next door, what a find, thought it might be quite on a Sunday, but still busy which gives testimony to its popularity. Both of us had curry’s I had mutton which was the best I have had and my wife a chicken curry which was equally as good, service and quality of food made this a memorable end to a fab weekend.

8 September 2024
Unprompted review

Review of ATS Euromaster


Rated 1 out of 5 stars

Ordered tyres online and paid

Ordered tyres online and paid, confirmed with day and time only to arrive and be told tyres not in stock and not available for some time. No contact to say this until arrival, very poor communication by manager on site, was then told to contact customer service for refund if required. Diabolical from a trusted leading company, total lack of communication in all areas from ATS

Update, customer service contacted and email received with complaint number, said complaint would be dealt with within 10 working days, now over that time and no response. Seems customer service are as useless as rest of ATS at communicating

21 August 2024
Unprompted review

Review of Toolstation


Rated 4 out of 5 stars

Good service of delivery

Good service of delivery, next day. Only issue is on website not enough info supplied ie measurements and different pictures of purchasing items.

13 May 2024

Reply from Toolstation

Thank you for your 4 star review. I am very pleased to hear you had a great overall experience with Toolstation. We always love to hear from our satisfied customers. Have a lovely day, kindest regards Brian.

Review of L&S Engineers


Rated 5 out of 5 stars

I ordered a small part for a Makita…

I ordered a small part for a Makita chainsaw late morning, it arrived next day. Fantastic service and postage was reasonable, unlike some companies that have a std high postage charge even for small items. Nice to deal with a company that prides itself on service and value

25 March 2024
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Yet another fine Evri delivery

Yet another fine Evri delivery. parcel on doorstep one day early from Next. Happened by chance to view ring doorbell only to find driver taking a photo of said delivery, doorbell not rand and didn’t knock on the door just left without notice and no message about delivery. Are these drivers trained to be so unprofessional because they are very very good at it. Last review I left on this company the parcel was left in the bin which was emptied before we came home (parcel lost) Customer service contacted and found them to be of the same attitude, completely useless, so Evri do not contact us regarding order number because you take weeks to do nothing I don’t know how you are still in business.

10 March 2024
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Louis

Review of Zoro UK


Rated 5 out of 5 stars

Ordered 2 items both came together 4…

Ordered 2 items both came together 4 days before shipping delivery date, great service and price.

1 March 2024
Unprompted review

Reply from Zoro UK

Good morning
Thank you for taking the time to send us your feedback in relation to your order.
I am pleased to hear that you received your goods earlier than expected and that you are happy with the service received and the prices paid.
Kind regards
Helen@Zoro

Review of Ring UK


Rated 1 out of 5 stars

Rip off price increase

As one customer said not that good anyway especially at the new exorbitant price increase. We will not renew at the end of our subscription as I imagine many others will do

8 February 2024
Unprompted review