Firstly, Cromwell had the fan in stock (unlike many others) and could get it to me next day - essential in a heatwave. Ordering to deliver was timely and seamless with appropriate communication. The... See more
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Review summary
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Ordered some wire strippers in the middle of June, receive an update email around a week later that they should be available to be dispatched to me by the end of July. What are you going out and... See more
Company replied
Made a purchase online with delivery to my home address. The item arrived very quickly as advertised, was exactly as described and in perfect condition as well as being decently packaged. The item I... See more
Ordering from this webiste is simple, quick and easy, the goods are delivered usually the day after providing the order reaches Cromwell in the provided time scale for the day. They are well packed a... See more
Company details
- #40 of 53 best companies in Safety and work wear
- #4 of 4 best companies in Abrasives supplier
- #3 of 4 best companies in Drilling equipment supplier
- #8 of 8 best companies in Janitorial equipment supplier
- #4 of 5 best companies in Tool & Die Shop
Written by the company
Cromwell has grown from humble beginnings over 50 years ago to become a trusted source of MRO supplies and industrial products. With a network of branches and offices in the UK and across the globe, we help keep the vital cogs of industry turning. Supporting those who make and manufacture the world around us. Going above and beyond to keep operations running and people safe. We do this by not only providing easy access to an extensive range of great value, high-quality products, but also through exceptional customer service and a wealth of technical expertise to help you get the job done. We’re famous for power tools, hand tools, cutting tools and abrasives, plus PPE. A leading supplier of inventory management systems and corporate workwear. Since becoming part of the W.W. Grainger, Inc. family in 2015, were stronger than ever. Always ready to serve. Always committed to supporting our customers as they rise to new challenges – today, tomorrow and beyond.
We keep industry working
Written by the company
- Keeping operations running and people safe
- Cromwell has been established for over 50 years and is a supplier of maintenance, repair, and operations products, offering an unrivalled choice to all industries, professions and trades.
Contact info
65 Chartwell Drive, LE18 2FS, Leicester, United Kingdom
- 0800 338877
- contactus@cromwell.co.uk
- www.cromwell.co.uk
4.5
Excellent
12k reviews
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We still have not received our order…
We still have not received our order after 2 weeks.
I contacted you via E Mail and still no response?
9 July 2026
excellent customer service
13 July 2026
Very easy website deliveries mostly on…
Very easy website deliveries mostly on time good service
13 July 2026
very good to deal with
6 July 2026
Good for gardening.
I had a pair of these gloves given to me. I used them for gardening and they lasted years. So I tracked them down and bought the same. They don’t sell as gardening gloves. But honestly they are the best you could ever buy for that job. Delivered super fast too. Would recommend to any gardener.
11 July 2026
Dealt with Cromwell lots of times…
Dealt with Cromwell lots of times always excellent service
16 June 2026
Poor communication
Order placed and given ETA of 08/07, never arrived.. contacted them to be told date of 20/07 again never arrived... contacted again to now be told no stock until 2027! Poor communication
30 June 2026
Great Shop
Item arrived in good time and as described, Email communication was spot on, Quality of product was very good for the money, Pick and Payment process was flawless. Micro gripe would be package arrived slightly open at one end due to not enough tape to seal it, and no bubble wrap or additional protection within, although contents was fine. Would recommend and will be back to shop again in the future.
10 July 2026
Unprompted review
I am very disappointed
10 July 2026
Quick delivery as promised
Quick delivery as promised, well packaged, trouble free transaction. Degreaser works as expected. Happy to purchase here again very happy thanks
9 July 2026
first class
12 June 2026
Complain without solution
Hi. I bought one product and received another. I haven't received a response or a solution to the problem.
9 July 2026
Accepted order paid then cancelled next…
Accepted order paid then cancelled next day
Stock based ordering needs stick levels to be accurate
Admin was efficient
8 July 2026
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