We are regular buyers from Richer…
We are regular buyers from Richer sounds and have been wanting to purchase a 55inch LG c54la and have waited for Black Friday sales. I have been tracking this tv price with sound bar offer, it started out at £1199 with free sound bar offer, dated 20 Oct, then viewed on 29 Oct was £1149 with £49 to pay for sound bar offer, then when I looked on 5 Nov tv was £1099 with £69 for sound bar offer, this tv was going down in price but the sound bar offer was going up!, just returned from abroad and now have found tv same price of £1099 but No offer on sound bar at all , very disappointed as wanting to take up offer after being away, strange price policy when on Black Friday sales.
I have been a loyal customer and very impressed with their service but this leaves me questioning ongoing sale prices and marketing . Would be nice for your comments
Having had a reply from Ash at customer experience and an explanation on pricing I have now purchased a Samsung tv with soundbar offer at a very good price, can’t fault customer experience and help even after delivery. The service from this retailer is exceptional.
15 November 2025
Unprompted review