David wood

United Kingdom

Reviews

Review of Evri


Rated 1 out of 5 stars

Not usual guy

Not usual guy, parcel found next door outside when we were in, message to say left on porch, no porch and a picture of the drivers hand in his vehicle? What a total load of garbage, drivers are totally crap, how this company are in business I don’t know, I wish companies would boycott Evri and save customers a lot of hassle.
This is a regular review from me about this **** company
LS24 9JY

15 July 2026
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of Sketchers

Review of Animato


Rated 4 out of 5 stars

Really nice print

Really nice print, opted for print only as found print framed was expensive especially if you don’t mind framing yourself. Unfortunately Royal Mail gave a timed delivery and didn’t deliver. Well happy with print quality.

13 May 2026
Unprompted review

Review of Royal Mail


Rated 1 out of 5 stars

Given a time slot for a delivery

Given a time slot for a delivery, no show. Second time in recent weeks this has happened, why give a time slot and not turn up absolutely diabolical, though there post was bad but parcel delivery is the same

13 May 2026
Unprompted review

Review of POWERTOOLMATE

Review of Fastwarm Underfloor Heating


Rated 1 out of 5 stars

Returned XP6 boards as one damaged

Returned XP6 boards as one damaged, photo and description of damage sent to customers service, had to chase for a refund, this has taken 3 weeks and I have now found out delivery not refunded as well, another customer service call where I was told no refund for retuned goods, this was pointed out that this return was due to damage, now awaiting delivery refund, hope this is not going to take another 3 weeks, not what I was expecting from this company who usually have good reviews, poor customer service.

21 April 2026
Unprompted review

Reply from Fastwarm Underfloor Heating

Hi David,

Thank you for your feedback. We’re sorry to hear about your experience and the delay in processing your refund — this is not the level of service we aim to provide.

We can see that your return was raised within the 14 Working-day period and that the item was reported as damaged. We apologise for the confusion regarding the delivery charge and for the need to chase this up.

We can confirm that your order has now been refunded in full, including the delivery charge.

Thank you for your patience while this was resolved, and we appreciate you bringing this to our attention.

Kind regards,
Team@Fastwarm

Review of Underfloor Heating Direct

Review of Plumbing World (UK)


Rated 1 out of 5 stars

Ordered freezer spray

Ordered freezer spray, but not in stock. When chasing was told delivery was coming in, but 2 weeks later still no product. This item was a good price but only good if you have the product. Not happy at advertised item when not in stock, no good when planning a job

11 March 2026
Unprompted review

Reply from Plumbing World (UK)

Hi David,

Thanks for taking the time to leave us a review.

We’re sorry to hear about the delay and the inconvenience this caused, especially when you were planning a job and relied on the item being available. Although the product was shown as due back in stock, the supplier unfortunately did not fulfil the expected delivery timescales, which meant we were unable to dispatch it as quickly as anticipated.

Best Wishes,
Tanyka

Review of DPD UK


Rated 1 out of 5 stars

Usual DPD none professional driver

Usual DPD none professional driver, parcel left on doorstep Not rung video doorbell, are they trained not to ring doorbell? 3rd review on this site left by me for same issue, are DPD not bothered about there reputation and customer service. LS24 area.

4 March 2026
Unprompted review

Review of Newblinds.co.uk

Review of Amazon.co.uk


Rated 1 out of 5 stars

Second time review on this same issue

Second time review on this same issue, parcel on doorstep, doorbell not rung and no picture of parcel on doorstep outside. Delivery said handed to resident. I purchased a lot off Amazon and this is not acceptable, when our front door opens up onto a road. no place to leave parcels. Unable to report on Amazon site due to limited fault section, as usual not easy to report issues

6 January 2026
Unprompted review

Review of Amazon.co.uk


Rated 1 out of 5 stars

Message to say handed to customer

Message to say handed to customer, not even rung doorbell and just left on doorstep outside, we have no front garden just straight onto our road. Usually drivers are ok but you can tell it’s Christmas and are not bothered on who they employ. Unfortunately not able to report on line as no heading on how was your delivery, I just put unprofessional for what good it does.

22 December 2025
Unprompted review

Review of Rinkit


Rated 5 out of 5 stars

First set of gold charger plates…

First set of gold charger plates arrived super fast, very good quality for the price with that quality we ordered another set of silver ones, same easy ordering and up to date delivery information, very impressed

23 November 2025
Unprompted review

Reply from Rinkit

Thank you so much for taking the time to leave us feedback! :)

Review of Richer Sounds


Rated 5 out of 5 stars

We are regular buyers from Richer…

We are regular buyers from Richer sounds and have been wanting to purchase a 55inch LG c54la and have waited for Black Friday sales. I have been tracking this tv price with sound bar offer, it started out at £1199 with free sound bar offer, dated 20 Oct, then viewed on 29 Oct was £1149 with £49 to pay for sound bar offer, then when I looked on 5 Nov tv was £1099 with £69 for sound bar offer, this tv was going down in price but the sound bar offer was going up!, just returned from abroad and now have found tv same price of £1099 but No offer on sound bar at all , very disappointed as wanting to take up offer after being away, strange price policy when on Black Friday sales.
I have been a loyal customer and very impressed with their service but this leaves me questioning ongoing sale prices and marketing . Would be nice for your comments
Having had a reply from Ash at customer experience and an explanation on pricing I have now purchased a Samsung tv with soundbar offer at a very good price, can’t fault customer experience and help even after delivery. The service from this retailer is exceptional.

15 November 2025
Unprompted review

Reply from Richer Sounds

Dear Mr Wood,

Thanks for your feedback although I was sorry to read you missed out on the free sound bar deal. Indeed prices can fluctuate for a number of reasons especially during volatile trading periods within the market such as Black Friday, although we do have a special price promise during this period for price reductions.

We will always guarantee the best deal on the day of course, so if you would be so kind as to get in touch with us directly with your details we will see what can be done to help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Review of Finnair


Rated 1 out of 5 stars

Trip to Tallinn via Helsinki from…

Trip to Tallinn via Helsinki from Manchester with Finnair, 1.50 min delay at Manchester sat on the plane on the tarmac, total lack of regular updates from the captain very poor. On arrival at Helsinki we missed our connecting flight to Tallinn, over 4 hr wait for next flight, we went to our gate in Helsinki for our flight only to be told gate had changed an we had to go back to the other side of the airport, total shambles as this flight was also delayed. Should have arrived at our hotel in Tallinn just after 5pm was 10pm when we arrived. First and last time with This airline, not worth the hassle and money

9 November 2025
Unprompted review

Review of Zen Durham


Rated 5 out of 5 stars

Party of 4 booked sun evening

Party of 4 booked sun evening, arrived early and was shown to our table no issues, comprehensive menu, 2 ordered same and 2 different all food was excellent inc shared starters, what made this experience extra special was the staff that served us, both young ladies a credit to the restaurant. We were on an overnight stay in Durham from Yorkshire and this just finished a great weekend off.

14 September 2025
Unprompted review

Review of The Underfloor Heating Store


Rated 5 out of 5 stars

I ordered a new pro warm M dial…

I ordered a new pro warm M dial thermostat on Thursday afternoon and it was delivered next day before lunch on standard delivery, excellent service.
Purchased this to replace a digital one, we only use our under floor heating occasionally in winter and I always have to study for ten minutes to fathom it out.
Hopefully no more with this stylish black manual unit.

12 September 2025
Unprompted review

Reply from The Underfloor Heating Store

Hi David,
Thank you so much for taking the time to leave us your feedback. We are pleased that your order arrived with you the next day. Should you feel you do require any assistance with the use of your thermostat, please do not hesitate to contact our technical team. They will be happy to assist you.
Kind regards,
Hayley

Review of Digitalis Direct


Rated 5 out of 5 stars

I ordered a DAB aerial for my workshop…

I ordered a DAB aerial for my workshop on wed, arrived next day before lunch. All correct, brilliant service and delivery. I usually order from Amazon prime but this item was cheaper and quicker delivery, will use again in future.

27 August 2025
Unprompted review

Reply from Digitalis Direct

Thank you for your review David! We appreciate that nobody likes to wait around for something so we ship all orders on a next working day delivery service (when paid before 4pm Mon-Fri) as we know how important it is for you to receive your order. Glad you enjoyed shopping with us!

Review of National Trust


Rated 2 out of 5 stars

Having newspaper family vouchers for…

Having newspaper family vouchers for national trust we were very disappointed to find you can’t use at Fountains abbey as previously advertised, why change When you could vist before on vouchers Good job we checked before travelling. Are National trust loosing money on these promotions ?

18 August 2025
Unprompted review

Reply from National Trust

Hi David,

Thanks for taking the time to leave a review.

I’m sorry for your disappointment that you couldn’t visit Fountains Abbey using your free pass. This is the first time we’ve had to change a place to be exempt from the pass after the promotion has launched. This is something that we try to avoid as much as possible and we’re sorry that we had to take this action on this occasion. I hope you were able to visit another one of our places using your pass.

Thanks again for taking the time to leave a review.

Best wishes
National Trust

Review of World of Books