POWERTOOLMATE Reviews 

18,223
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fantastic range of professional tools, highly competitive prices, and exceptionally fast shipping services that arrive reliably and quickly within days. Consumers often note that placing orders on the user-friendly website is completely straightforward, while customer support remains helpful and responsive. Some reviewers were not happy with occasional shipping delays, communication issues, and missing promotional items, updates, or parts from their online purchases. A few other people also felt that delivery handling could be improved when heavy packages are left completely unattended outside residential buildings.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast, prompt shipping and... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and great deals on... See more

Product

People report positive experiences with product, highlighting competitive prices and items that arrive... See more

Service

Users describe positive interactions with service, highlighting great reliability, prompt handling, and... See more

Order

Customers consistently note positive experiences with order processes that are smooth, featuring competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Powertoolmate quite a few times for both power tools & hand tools. They carry a fantastic choice of products at great prices. My orders have always been dispatched promptly & deliveries have... See more

Rated 5 out of 5 stars

Easy to place an order and the product was competitively priced. Kept informed from start to finish and package arrived on time and in good condition. Having had time to use the product, can confirm i... See more

Rated 5 out of 5 stars

Straight off the bat this company is leading when it comes to great prices. The part that separated them from the rest for me was their customer service. There was a slight issue with the order but th... See more

Rated 5 out of 5 stars

Once again we have been very impressed by Powertoolmate. Had everything we needed at great prices and was delivered quickly and exactly when it was supposed to be. Will continue to use them and would... See more


Company details

  1. Tool shop
  2. also in
  3. Battery shop

About POWERTOOLMATE

Written by the company

At Powertoolmate, we pride ourselves for providing top tools at rock bottom prices, with expert product knowledge and efficient customer service. If you need to talk to us about anything, please call 01752 854246 or email us sales@powertoolmate.co.uk FLASH DEALS SHOP NOW MILWAUKEE DEWALT MAKITA FESTOOL Stockists of many brands including the market leaders, Milwaukee / Dewalt / Makita / Festool plus plenty more. We are always adding new quality Power Tools, Power Tool Accessories, Hand Tools and Storage options to our catalogue of products. To stay up to date with what flash deals we have and the latest product releases, make sure you join our Powertoolmate Exclusive Deals Facebook group.

Contact info

4.8

Excellent

TrustScore 5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(18,223)

2,432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star service

Got three 18v and one 12v Milwaukee batteries and a rotary tool from power tool mate, great price and super fast delivery what's not to like. 5* service

31 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look