Pat Leatherland

United Kingdom

Reviews

Review of Etsy


Rated 1 out of 5 stars

Absolutely the most shocking company…

Absolutely the most shocking company ever. Please beware about ordering from this company. Ordered rug, kept telling me it’s being delivered tomorrow, 6 days later nothing. Can’t phone and emails bounce back. Reported them to ombudsman, complained to ceo and have advised my bank to reclaim my money. Never again will I order from these incompetence load of losers.

1 September 2026
Unprompted review

Review of FedEx


Rated 1 out of 5 stars

Liars

Liars, courier said attempted delivery but I was out, was in all day and got ring doorbell. Worst couriers in the world. Total losers

1 September 2026
Unprompted review

Review of Dunelm

Review of Everi


Rated 1 out of 5 stars

Worst courier in the uk

Worst courier in the uk. 7 times they claim they’ve attempted to collect a parcel and said I was out. They lie and when they do deliver, just chuck your parcel outside your front door.

24 August 2026
Unprompted review

Review of MAH Inspections Ltd


Rated 5 out of 5 stars

Absolutely exceptional service from…

Absolutely exceptional service from start to finish. Mark explained the full process and was extremely professional and friendly. Report back same day with all defects listed. So pleased we used this company. Would highly recommend. Thank you😁

28 July 2026
Unprompted review

Reply from MAH Inspections Ltd

Hi Patricia
Great to hear that you are happy to recommend our services - thank you for your comments.
Kind regards
MAH Inspections Ltd

Review of Tatti Lashes Limited

Review of Vodafone UK


Rated 1 out of 5 stars

Incompetent company

Incompetent company, ordered phone, took one hour over telephone, delivery next day, waited in, no phone, phoned up said DPD attempted delivery, we in all day, said Monday, waited in all day Monday, no text, no delivery, phoned vodaphone, they input the address incorrectly, said I have to cancel and reorder. Absolute disgrace.

13 July 2026
Unprompted review

Reply from Vodafone UK

Hi Pat,


I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team

Review of DPD UK


Rated 1 out of 5 stars

Worst delivery company ever

Worst delivery company ever. Waited in two days for phone and they lied saying they had attempted delivery. No card through door, not on ring door bell camera. No company should use these cowboys

13 July 2026
Unprompted review

Review of Mayfairgents


Rated 1 out of 5 stars

THIEVES!!!!!

THIEVES!!!!!

Ordered shoes 20 days ago and nothing, email says posted. The reviews say it all but our fault we didn’t read. Have now reported them to rogue traders and ombudsman and bank investigating their bank. What sort of person gets enjoyment out of stealing from good people. Scumbags

23 May 2026
Unprompted review

Review of Wedtrend


Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY. I FINALLY RECEIVED MY DRESS BUT IT DIDNT FIT. I HAVE REQUESTED A RETURN FORM 4 TIMES BUT THEY ARE IGNORING MY REQUESTS. I HAVE NOW REPORTED THEM TO THE FRAUD DEPARTMENT AT MY BANK TO INVESTIGATE THEIR BANK AND RECOVER MY FUNDS. THEIR CEO DURLABH SANDHU IS ALSO BEING INVESTIGATED. ITS SO SAD PEOPLE SINK TO SUCH A LOW LEVEL TO STEAL FROM GOOD PEOPLE. I DONT KNOW HOW THEY LIVE WITH THEMSELVES.

18 May 2026
Unprompted review

Reply from Wedtrend

Dear Pat Leatherland:
We sincerely apologize for the delays in responding to your return requests on several occasions. If you have not yet received an email, please contact us at customercare@wedtrend.com, and we will prioritize processing your refund request immediately.
Best regards,
Wedtrend Customer Care Team

Review of Wedtrend


Rated 1 out of 5 stars

Shocking service

Shocking service! Ordered a dress 15 days ago and still nothing. This company should be struck off! I will keep you all posted as to whether it arrived or if these people are just pure thiefs

7 May 2026
Unprompted review

Review of Hastings Direct


Rated 1 out of 5 stars

Shocking customer service

Received a letter, no address saying to transfer 9k within 28 days, (which insurance company paying) emailed to address on letter, came back sating not monitored and to phone specified number, took 5 mins to get through different sections to receive a message saying, sorry we dont take calls from 3rd parties, so how the heck are you supposed to speak to them, no address, no email and no phone number, shocking service. Just sent the letter back to ceo telling him to improve his procedures🙄.


Did you not read the above, I’ve tried that number and it says you don’t speak to third parties. I’ve now emailed Tobias your ceo to address this

2 May 2026
Unprompted review

Reply from Hastings Direct

Hello Pat,

Thanks for your review, I'm very sorry to see that you had a poor experience with us.

We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you with your insurance policy.

If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team

Review of B&M Stores


Rated 1 out of 5 stars

Visited gallagher retail park store in…

Visited gallagher retail park store in coventry, trolleys not stacked properly and bashed into my car denting it. Phoned head office said rely in customers putting trolleys back and wont accept liability. Just about sums this shocking company up!!

What a useless answer🙄

1 May 2026
Unprompted review

Reply from B&M Stores

Good Afternoon

Thank you for your feedback

I can see you have been in contact with our customer services team

Kind Regards
B&M Customer Services

Review of Santander


Rated 1 out of 5 stars

Shocking service

Shocking service. Blocked account as tried to make a genuine payment, even when I advised its genuine. Took 25 minutes to answer phone, she said can’t transfer as had not met the person, so frustrating.
Thanks for the meaninless reply, surely 1.5 on trust pilot says it all. The lack of care to customers is shocking

27 April 2026
Unprompted review

Reply from Santander

I’m sorry for the trouble, Pat. Protecting your account is our top priority, which sometimes requires extra checks on transactions. We aim to keep disruptions to a minimum and are always investing in faster, smarter ways to keep you secure. Thanks for your patience.

Review of 247 Blinds


Rated 2 out of 5 stars

Nice blinds but one doesn’t fit

Nice blinds but one doesn’t fit, the other damaged, they did send another part as one broke but still wouldn’t stay up. Asked for refund but had to chase as they got back log.

9 February 2026
Unprompted review

Reply from 247 Blinds

Hi Pat,

Thank you for your email and for sharing what’s been happening with your blinds order.

I’ve sent you an email regarding this, so if you could please reply to that, we’ll be able to help you further.

Kind regards,
Chloe T

Review of Simplycanvasart


Rated 1 out of 5 stars

SCUMBAGS

SCUMBAGS, DO NOT USE THIS COMPANY, THEY DONT ELXIST. I HAVE REPORTED THEM TO ACTION FRAUD AND THE POLICE. STEALING PEOPLES MONEY, ABSOLUTE ANIMALS

2 February 2026
Unprompted review

Review of Simplycanvasart

Review of Simplycanvasart


Rated 1 out of 5 stars

Do NOT use this company

Do NOT use this company, i am having them investigated, no phone working, live chat not working and dont respond to emails. Ive reported them to the fraud agency so dont waste your money

8 January 2026
Unprompted review

Review of Autotrader UK


Rated 1 out of 5 stars

Shocking customer service

Spoke to a lady re quote, she to call me back at 3:30 to place order, waited until 4:30 but no call so phoned and spoke to an arrogant man who seemed adamant not to let us have the car. We’ve leased cars for thirty years and have top credit, never had a problem. Told him to forget it. Needs a lesson in customer service. Gone elsewhere now.

8 January 2026
Unprompted review

Reply from Autotrader UK

Good morning Pat, thank you for taking the time to leave feedback.

We're sorry your call wasn't returned as promised and for the dismissive service you experienced.

As your name does not pull up any details on our system, please could you provide further information and I will take a look into this.

Kind regards,

Lauren

Review of Abbott Lyon


Rated 1 out of 5 stars

Not impressed with this company

Not impressed with this company, ordered 5 weeks ago for xmas, said cant deliver. No phone number, any company who doesn’t have a phone should be avoided. Never again

23 December 2025
Unprompted review

Reply from Abbott Lyon

Hi Pat, thanks for taking the time to leave this review for us. We’re really sorry for the delay. As your order will arrive after Christmas, we’ve sent you a gift voucher via email, so you still have something special to give or enjoy this Christmas