FedEx Reviews 

On two occasions FedEx lost my packages and it's always when it's something expensive. I'm not sure if they lost it, delivered it to the wrong address or if the courier just took it home with him. The worse part of dealing with FedEx is they will sorta investigate, but at the end they will said the package was signed for & delivered, but not to me. I know different towns may have the same address like mine, but does FedEx knows we have something called zip codes?
Unlike some people who lost their package(s), I made out okay, got my item reshipped by the company on one occasion, but the last package that was lost couldn't be reshipped since it was the last of it kind in the store, so I had to settled for a refund. Since FedEx lost the item and it couldn't be replaced by the company, I settled for a similar item that costed $300 more! So FedEx losing my package made me lose money!
Today I'm expecting a package from FedEx and it's almost three in the afternoon and they claimed that my package will be deliver by the end of the day, But when they lose your package, it usually at the early part of the day.
FedEx use to be a good delivering company, but today it's operated with the dumbest people.

I have always had good experiences at this location on Oaklawn. Today I had the pleasure of doing business with Keema. She was so efficient and nice. She was very helpful as i do not ship a lot but got me in and out so quickly.

I always looked at FedEx as one of the more reliable services, but not anymore. I was supposed to receive a package yesterday, which was out for delivery, but never arrived. Now all it says that they're trying to find another delivery time. It was guaranteed yesterday and it doesn't look like it's coming today either. When calling customer service, you're talking to AI and that system will not allow you to speak with a live person. I'm not using FedEx ever again.

Another late package. 2 days late on a 2 day delivery….

I got raw seafood sent overnight. On Tuesday 11/3/26 and currently it is 10:58 on Thursday. Worst shipping outfit out there my opinion. Can't even fulfill an over night order on time. And still waiting for the spoiled stuff to arrive.

Atrocious service.
I have been informed 2 days on the trot that my parcel will be delivered and 2 days on the trot been informed at 4pm on the day that delivery has been rescheduled.
Thats now 2 days of work interrupted to no avail.
What's more is the fact that there is no way to talk to a human.

I contacted FedEx to request a refund for a delayed delivery, as previously advised by their customer service team; however, the information provided was inaccurate, and I intend to discontinue use of their services. Amazon for everything

Impossible to get a human customer service representative on the phone to resolve an issue that would actually be a great help to them. This is absolutely unacceptable!

Tried to make a shipment abroad. When it arrived at the destination a small charge was needed to be paid at the other end. They informed me by email but gave no indication how I was to pay this charge! I asked their support chat, who got bored and pretended I wasn't saying anything and disconnected. Now I don't know if the package will be delivered or not and I will have wasted almost £100 on shipping for a useless shipping company.

How can a delivery company that has been delivering packages since 1995 have such poor and critical customer support?
AI robot on the phone - WTF - no personal service
No real chat options!
No tracking that works.
Package has now been given a delivery time 6 times in 24 hours!

Stop it! that's an insane concept!
But also easier to leave customers in uncertainty and not answer them, then you don't have to stand in a fight or what?

Legalized mafia and extortion disguised as "service"

If I could leave zero stars, I would.

I had a package with an item that cost me $500 get delivered to the wrong address. This was an international order, I am in the US. I looked at the delivery picture and it was obviously not my house. I walked for blocks around my house and could not find the porch in the picture. I went back and forth with FedEx so many times.

I provided pictures I took of the front of my house along with Google maps pictures of my house, clearly showing my house. The location my package went to, was not in any way the same. The still give me the same lie that their "investigation" shows the delivery was correct. I have cameras, no delivery was made at my house.

I am beyond frustrated. And quite angry.

The worst delivery experience ever! Ive had back to back late packages and this current one has been sent back and forth to different locations while they continue to tell me itll be here today. It was shipped last week! They are no help and absolutely useless. We need to boycott this horrible company. They dont care if my meds get here late and they dont even try to right the wrongs. Everytime i have to use them it strengthens my hate for them. If you need to have something delivered. Use any other company! I promise itll save you a headache. Worst experience ever! If i could give a -5 stars i would and that would be generous still! I still havent recieved my meds! So much for 2 day delivery. Absolutely pathetic excuse for a company.

So my package sat for2 days with no movement how is that possible? Then you gave me a delivery date only to change it day of delivery because your workers didn’t do their jobs right. I will request all my new deliveries come some other way and if that’s not an option then I guess I won’t order the product. Maybe don’t let packages sit for 2 days and then it might get to the customer in a timely manner.

I am a new small business owner. I have had so much trouble getting a business shipping account with shippers. I am an online gun dealer, i only ship firearms to other valid FFL holders. Fedex business services turned me down for a shipping account because i didnt expect to ship 50 thousand firearms my first year! WTF?

Slow Slow, loves to take their sweet ass time, Fedex is the worst shipping company, need to go out of business they have ruin box, poor customer service, never use this crappy company ever again, I refuse to ever use this company again for shipping.

None of the manage delivery links and options provided by SMS, QR code, Mobile App and fedex website manage delivery option given on missed delivery card work. Absolutely no way of managing delivery or communicating that I won't be in when they attempt to redeliver tomorrow. Utterly useless communications! Wow- this is THE WORST delivery service I've ever come across!!!!!!!!!

FedEx are big dishonest thieves, they charged me 31€ in customs fees for a tiny little dongle delivered under warranty, never use them again, it's shameful!!!

Worst courier company at planet. Been booked for drop off at one location when i went there been told they are not taking anymore from Fedex. Been to another location and requested to print label and they told that i been booked somewhere else first so cant print it here. No any information given online. Really frustrating and and waste of time.