Mike Roberts

United Kingdom

Reviews

Review of Birlea Furniture


Rated 1 out of 5 stars

No spare parts for Santos 4' 6" double…

No spare parts for Santos 4' 6" double beds.

Your AI system seems to reject my judgement/review by askkng repeatedly for details I have already provided several times. It then claims my "ticket" (not complaint I note) will not be recorded as I have failed to provide info I have already given you.
Very frustrating.

9 July 2026
Unprompted review

Reply from Birlea Furniture

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been. We would like to clarify that we do not have an AI system handling our customer service enquiries.

To ensure you can communicate with us directly and receive further assistance, please contact our customer service team at [support@birlea.freshdesk.com](mailto:support@birlea.freshdesk.com). We apologise for the inconvenience caused and will be happy to look into your concerns further.

Review of World of Books

Review of Birlea Furniture


Rated 1 out of 5 stars

No spare part for the Santos bed

The company reported they had discontinued the double bed requiring a spare part.

6 July 2026
Unprompted review

Reply from Birlea Furniture

Thank you for taking the time to leave your review. We're sorry to hear of your disappointment regarding the availability of the spare part.

Unfortunately, once a product has been discontinued, there may come a point where we are no longer able to supply replacement parts. We understand how frustrating this can be, and we're sorry for any inconvenience caused. If there's anything further you'd like us to look into, please don't hesitate to get in touch with our customer service team, who will be happy to review your enquiry.

Review of Birlea Furniture


Rated 1 out of 5 stars

No replacements from Birlea

I wanted to obtain a replacement for part of a Birlea double bed which has broken.
I've been told Birlea don't supply replacement parts...but I might contact some of their suppliers.
I don't think this is good enough.
Its worth comparing this attitude with the approach taken by IKEA who will replace a broken part without charge !!

It was a Birlea Santos double bed 4' 6".
We do not have details of the supplier but do have a copy of the How to Put it Together details.

25 June 2026
Unprompted review

Reply from Birlea Furniture

We're sorry to hear about your experience and appreciate you taking the time to leave your feedback.

We do hold replacement parts for many of our products, although availability can depend on the age of the item and the specific part required. Unfortunately, we're unable to locate your order from the information provided in your review.

If you could let us know which Birlea bed you have and who you purchased it from, we'll be happy to look into this further and see how we can help.

Review of Checkatrade.com


Rated 5 out of 5 stars

Quick

Quick. Reasonable price.

28 March 2024

Reply from Checkatrade.com

Hey! 🛠️

Buzzing with happiness over your 5-star review! It perfectly reflects our mission to connect people with the trades and tools they need for easy and safe home improvements. Every project completed through Checkatrade is a step towards creating better living spaces, supporting tradespeople's livelihoods, and strengthening communities. Your endorsement helps us reach more people looking for reliable home improvement solutions. Thank you for trusting us with your project and for helping spread the word about Checkatrade.

With heartfelt gratitude,
Lee, Digital Media Officer, Checkatrade

Review of Cashzone


Rated 1 out of 5 stars

Used the ATM in the Guildford Co-op…

Used the ATM in the Guildford Co-op near the GLive about 10.10am this morning. Requested £100 ...it said it was processing the transaction..gave me my card back...but failed to give me my money. The Co-op said they couldn't help. I phoned the number on the ATM and got shunted around by robot voices until I was referred to this website.
I'm now waiting anxiously to see if £100 disappears from my account.
This feels like a scam theft to me.
AVOID Cash Zone ATMs !!

30 March 2024
Unprompted review

Review of Pharmacy2U Ltd

Review of Pharmacy2U Ltd

Review of Sykes Holiday Cottages

Review of Pharmacy2U Ltd

Review of ao.com

Review of holidaycottages.co.uk


Rated 5 out of 5 stars

Sunsets over the Sea

Excellent place to stay if you like coastal walking. Amazing views - sea at the front and countryside at the back. Very comfortable beds.
Some small niggles which I've noted in comments for the owners. But nothing major . The views alone make this a 5 star let.

18 July 2022
Unprompted review

Review of eil.com & RareVinyl.com

Review of Auto Windscreens


Rated 2 out of 5 stars

I had to take my car a long way to an…

I had to take my car a long way to an Industrial estate in order to get it fixed. Once upon a time...companies like this came to your home address and fixed it there.
Plus...I wasn't told until the morning of the appt exactly what time they wanted me to appear. Not great.....

14 April 2022

Review of MyBuilder

Review of DPD UK

Review of CafePress


Rated 4 out of 5 stars

Present

I bought this item as a present for Xmas. I know its been delivered efficiently but cannot comment on quality / size etc - as it won't be opened until Xmas !

8 December 2016
Unprompted review

Review of MBT Europe


Rated 5 out of 5 stars

Needs Recognition

I was recommended MBT shoes by my physiotherapist (after ankle fusion surgery). I found they were expensive and decided it would be best to try some on before purchasing any. However...there are very few retail outlets - the nearest to me would have been Richmond. I noticed that the MBT website provided an email address for their Distribution centre in Camberley. No mention was made of a sales function or a retail outlet. But I emailed them and asked whether it might be possible to try on some of their shoes. I managed to make an appointment and when I went to Camberley I found the staff extremely helpful - with a great range of footwear for me to try on. I bought 2 pairs !
So... my `issue' with MBT is that they should revise their website to make it clear that customers can visit their Camberley base and try on (and buy) shoes. This needs wider recognition ! I would not have bought shoes online without trying them on first !
So full marks to MBT (thanks for your help Paul !) - but I think you should update your website....

6 May 2016
Unprompted review