P.B

Good, reliable service. Please keep up the good work!

I had no choice but to put one star in to get this post up.

Never ever, ever, ever order from their website. It’s an absolute nightmare of a process. If they do ship an item to you, once it leaves their side, they wipe their hands of it and leave you with poor customer service, leaving you chasing your item and in the end you have no clue if it even gets to you. My item was ordered on the 16th March and I have no item still.

We did get an email this morning which they stated:

"We have received a response from the carrier stating that the parcel will be returned to our warehouse, after which we will refund you for the order as soon as the parcel has arrived."

So they direct the parcel I order back to them!? They don't discuss with us they found the item and will ensure it gets to us? Wow.

Furthermore we had another post up here and they broke the GDPR act by listing my full name here. Be very careful giving them your details online as they will break laws and share your personal details to other parties.

We have now asked for a formal refund. I look forward to our refund and never ever will order online with them again. What a nightmare.

Excellent setup. Please just keep going in the best way for your customers.

Please keep up the good work! Finally a postal system which works.

One of the worst estate agents you can deal with.

a) first they talk nasty behind my back without putting the phone on hold.

b) then they showed me a house which they told me after the viewing it was under off and we couldn't offer on it anymore.

c) then they told me they will sort out a viewing on a property but there was a viewing before and if they don't show up we could have it. Sorry not second best.

Anyway, I would avoid going through this estate agent. Poor buyer skills.

It’s been a very disappointing experience with then.

I ordered a top for my husband’s birthday a week prior to his birthday. Still no top or a tracking number to let me know where it is , and it’s a week gone.

I have written to them for two days asking where the top is, where the tracking number is and then some, not being responded to is very disappointing as I would like my husband to have it for this birthday!

While I can understand there might be delays, to be ignored is by far the biggest frustration.

P.S. Thank you for your reply. However, the volume of emails cannot reasonably be cited as the issue; this points instead to understaffing. Customers should not be deprived of their orders due to organisational shortcomings or a lack of preparedness for the Christmas period.

As this is not your first Christmas trading, this should have been anticipated.

The order did eventually arrive, thank you. This said, I would strongly suggest a review of your internal processes to prevent similar issues in the future. This could include improved customer communication and more reliable dispatch notifications, as no tracking information was provided for over a week.

Overall if you mind your business and sell your items, Vinted is excellent and the model is great. The funds come once the sale is done... but the minute something goes wrong you are left with a AI messaging machine which stands in as their support, which doesn't understand anything. When you do get a person eventually the service is minimal. If they upped their customer service, they would be in the raking as Amazon.

Excellent postal service! Keep up the good work!

I purchased a item from their line via ASOS. It took forever to get to me, and the return was 4 weeks to get refunded! I wrote to them and they didnt even bother to come back to me. This is completely bad form and customers service. These company fail to understand without customers you do not have a business. Don't get too high on your horse, you start treating your customers like they are not needed.Treat your customers with gold, or your business dies out. Work of mouth is everything and I will be sure to tell others to avoid this brand.

If I get a reply back from you, saying you are sorry, you are not sorry. Sorry once, you fix the issue, sorry twice and its on purpose and you are not listening to your customers.

You can see why you are rated with a 3.2. Poor service and brand.

P.S TO YOUR REPLY
I contacted you via email and your chat box and received no response, not even after 48 hours. If your chat service cannot provide timely support, it should be removed entirely rather than wasting customers’ time. Whats the point of a chat box?

It is completely unacceptable that I am being asked to return the item to your company instead of ASOS, who is managing the order. This unnecessary step creates confusion and frustration. Why on earth do I send it back to you when I buy it from ASOS? Your accountability is shocking. Why do you list on ASOS and then I have to ship directly back to you? Doesn't make sense in the least.

What is most alarming is the complete lack of empathy in your responses. Statements like “We understand your experience hasn’t been positive, but we hope this clarifies our part in the process” focus entirely on your procedures rather than acknowledging the inconvenience and stress caused to the customer. A genuine apology is entirely missing.

This is not how a business should treat paying customers. Your 3.2-star rating on trust pilot is a clear reflection of systemic issues with your customer service.

I rarely leave reviews, but I felt compelled to share my experience to help others make an informed decision before enrolling in this school.

What was promised as a professional, expert-led learning journey turned out to be an extremely frustrating and misleading experience from start to finish.

Firstly, the course content itself was a major red flag. It became quickly apparent that the material was not developed or delivered by qualified human experts.

The writing style, structure, and overall quality is regurgitate and regenerated AI—often incoherent, repetitive, and lacking the depth and critical insight one would expect from an accredited educational provider. They admitted in writing to me their courses where generated by OpenAI. I could have simply gone on ChatGPT and asked for the course, without paying for it.

There was little to no evidence of real academic or industry expertise behind the materials, and attempts to clarify or engage with instructors were met with vague, generic responses that did not address the content or questions raised.

Secondly, and more alarmingly, this school advertises affiliations and accreditations with well-known awarding bodies to bolster its credibility. Out of concern, I contacted several of these organisations directly to verify their connection to the school. Every single one I reached out to confirmed that they have no affiliation whatsoever with the institution. This level of misrepresentation is not only unethical but borders on fraudulent, especially for prospective students relying on these claims to make decisions about their education and future.

This experience has been both disappointing and infuriating. I invested time, money, and trust into this course, only to discover that it fails to meet even basic standards of legitimacy and academic integrity.

To anyone considering enrolling: please do thorough research. Ask for proof of accreditation and human-led instruction. Do not rely solely on what’s displayed on the website or in promotional materials. There are many credible, high-quality educational providers out there—but unfortunately, this is not one of them.

A Deeply Frustrating and Misleading Experience – Not Recommended

I rarely leave reviews, but I felt compelled to share my experience to help others make an informed decision before enrolling in this school.

What was promised as a professional, expert-led learning journey turned out to be an extremely frustrating and misleading experience from start to finish.

Firstly, the course content itself was a major red flag. It became quickly apparent that the material was not developed or delivered by qualified human experts.

The writing style, structure, and overall quality is regurgitate and regenerated AI—often incoherent, repetitive, and lacking the depth and critical insight one would expect from an accredited educational provider. They admitted in writing to me their courses where generated by OpenAI. I could have simply gone on ChatGPT and asked for the course, without paying for it.

There was little to no evidence of real academic or industry expertise behind the materials, and attempts to clarify or engage with instructors were met with vague, generic responses that did not address the content or questions raised.

Secondly, and more alarmingly, this school advertises affiliations and accreditations with well-known awarding bodies to bolster its credibility. Out of concern, I contacted several of these organisations directly to verify their connection to the school. Every single one I reached out to confirmed that they have no affiliation whatsoever with the institution. This level of misrepresentation is not only unethical but borders on fraudulent, especially for prospective students relying on these claims to make decisions about their education and future.

This experience has been both disappointing and infuriating. I invested time, money, and trust into this course, only to discover that it fails to meet even basic standards of legitimacy and academic integrity.

To anyone considering enrolling: please do thorough research. Ask for proof of accreditation and human-led instruction. Do not rely solely on what’s displayed on the website or in promotional materials. There are many credible, high-quality educational providers out there—but unfortunately, this is not one of them.

I absolutely hate Yodel. Never on time and in most situations my parcel doesn't even arrive or goes to another house. I wish all companies would boycott Yodel so it would go out of business.

P.S To your response, maybe take a page out of Amazon, ervi and John Lewis delivery tactics. You have had many chances, from my end especially, ( I give feedback every time it has happened and its fallen on deaf ears) to provide better service but it doesn't matter you continue to deliver badly. Maybe going out of business will be a valuable lesson to the company that you have no business without customers. Treat your customers like gold and you wont have reviews like this!

I can't say enough about how incredible GURU is as a website hoster. Their customer service is simply outstanding. Just last night, I found myself struggling with Mailchimp issues at midnight, feeling completely lost. But Andrew from GURU was there for me in an instant. They jumped right in and provided the assistance I needed to resolve the issue promptly. And let me tell you, this wasn't the first time they've come to my rescue.

There have been numerous occasions when my website guy was unavailable, and GURU stepped in without hesitation. They consistently go the extra mile to ensure that their customers are well taken care of. Their dedication to customer satisfaction is truly commendable, and it's what sets them apart from the rest.

If you're looking for a website hoster that not only provides reliable service but also offers unparalleled customer support, look no further than GURU. They've earned my trust and loyalty time and time again, and I couldn't be happier with their service.

Thank you, GURU, for always going above and beyond to support your customers!

This is a scam company.

Sadly to get this review I had to put one star. I have had huge amounts of problems with this company. Firstly when I decided to upgrade, they assured me I could downgrade when I didn’t need the upgrade. When I tried to downgrade, I couldn't and they couldn’t amend it either. I had to cancel the account and contact my bank they don't have access to my bank account,

I proceed a month later to sign up again to use their platform. At this time I realized the system does not generate from AI to human text anymore. I took the script after it was ran through by their humanizer text to other AI detectors and the output was completely AI. I brought up this topic to them and each month they said they are working on improving the system.

Today I got really annoyed about why they are offering a AI to human text service when the service doesn’t work. I mentioned I was THINKING about cancelling but did not agree the cancelation at all.I am in the middle of my plan still have credit on my account. They simply went on their terms and cancelled my account and blocked me out of my account with credits I have paid for.

The company doesn't not generate AI to human text. It’s a scam. They do not deliver what it says on the tin. Avoid using them.

Exceptional Customer Service at Lisa Angel Shop
Rating: ⭐⭐⭐⭐⭐ (5/5)

I recently had the pleasure of shopping online at Lisa Angel, and I must say, their customer service exceeded all expectations. Despite a small hiccup with the delivery of my bracelet, the exceptional service I received left me thoroughly impressed.

From the moment I placed my order, the staff at Lisa Angel were incredibly helpful. They were attentive and answered all my questions patiently and thoroughly, which made the shopping experience a breeze. Their dedication to ensuring customer satisfaction was evident right from the start.

Unfortunately, the bracelet I had ordered didn't arrive on the initially promised date. However, what truly set Lisa Angel apart was their immediate and proactive response to the situation. I contacted them via phone, and they were not only apologetic but also genuinely concerned about my satisfaction. Without any hesitation, they promised to send out a replacement bracelet at no additional cost.

The speed at which they resolved the issue was truly remarkable. The replacement bracelet arrived promptly, and it was exactly as beautiful as I had hoped. The attention to detail in their products is evident, and the quality is superb.

What truly sets Lisa Angel apart is their unwavering commitment to customer satisfaction. They not only rectified the delivery issue promptly but did so with a level of care and courtesy that is increasingly rare in today's world of online shopping. Their dedication to their customers is evident in every interaction and transaction.

I can wholeheartedly recommend Lisa Angel to anyone looking for unique and quality jewellery, accessories, or gifts. The exceptional customer service and the beautiful products they offer make it a shopping destination worth returning to time and time again. Thank you, Lisa Angel, for going above and beyond to ensure my satisfaction. You have earned a loyal customer in me.

Stay 100% away from this website if you care about your sanity and well-being. One of the worse site customer service-wise.

Initially, it started off ok. I paid for a year membership to send out cards, it was £15.00 for the year sending as many as I wanted, which I thought was a good deal. My Aunt actually started to use this site first and when I asked her about it, she told me.

It is a good concept with sending out ecards due to postal issues and strikes.

When my year membership ended, this is where the nightmare started.

Firstly when I went into my account my credit card details were listed which I did not accept at all from the onset. I never ever save my cc details on a website in case it gets hacked.

When I went to renew, the system, ( even though they had my card) didn't accept it. I wrote and wrote and wrote to them, and was ignored.

A week later I received cut-and-paste emails over and over again explaining how to renew, which was not the issue how but not accepting the card they had placed on their site. It seems like it was a robot posting these emails.

After a couple of week I gave up and simply wanted to delete my account, take down my cc details and close my account.

Again no response over and over again to the point where I spoke to a lawyer and was on the verge of instructing him to take legal action.

I even wrote to everyone listed in the About section, and even one of the lady's husband to find out how on earth to delete my account.

Finally, after weeks they have now deleted my account and I am off their website.

I got no apologies for the nightmare, draining, exhausting process I had to go through.

Please I would advise you to run, bolt away from this company. You can clearly see they dont even respond to this reviews should show one how much this company gives a hoot about their customers.

I am now with Blue Mountain ecards which is a much better organization.

Really bad customer service. Don't read your email, yet send a cut and paste message each time. I think this is a hobby for someone, not running as a business.


My suggestion is to head to Blue Mountain for ecards. Service is excellent and you can feel the love for you as a customer, unlike this site.

I have been on Gudog for years. Initial it was name dogbuddy and as a sitter, there was alot of business coming my way.

Once it was sold off to Gudog, this is where it went down hill. I barely got any bookings. Furthermore this year, my bookings are by referrals only coming in from other clients who I had or are sitting their pets, none directly from Gudog.

Now since May its been an absolute nightmare to get paid. All of a sudden when Gudog took over, payments weren’t being made on time, my bank rejected their payment thinking they were fraudulent. Then I had to chase weeks for payment. Each time they told me payment went through, but never did.

The last three job I had to constant ask for my payment. One due back in July only came in Oct.

Again last payment just a nightmare to get paid. There seems to only be one person who runs it, and to get a response, take days and days.

I have left the site now, as it just got to stressful to get paid.

P.S If someone needs a dog sitter for their dog, feel free to message me…gecko_ns(at) hotmail.com